{"id":10026,"date":"2026-01-16T15:41:47","date_gmt":"2026-01-16T15:41:47","guid":{"rendered":"https:\/\/support.spoki.com\/docs\/uncategorized\/attivazione-spoki-autorizzazione-da-meta-bm-numero-whatsapp-business\/"},"modified":"2026-10-14T07:12:04","modified_gmt":"2026-10-14T07:12:04","password":"","slug":"attivazione-spoki-autorizzazione-da-meta-bm-numero-whatsapp-business","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/en\/docs\/onboarding-en\/attivazione-spoki-autorizzazione-da-meta-bm-numero-whatsapp-business\/","title":{"rendered":"Spoki Activation &#8211; Authorization from Meta BM (WhatsApp Business number)"},"content":{"rendered":"\n<p><strong>What you need to activate the number from Meta\u2019s Business Manager<\/strong><\/p>\n\n\n\n<p>To activate Spoki using a phone number linked to a WhatsApp Business account, you need the following:<\/p>\n\n\n\n<p><strong>Business Manager Data<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Login credentials with administrator permissions to your company\u2019s Business Manager<\/li>\n\n\n\n<li>The website URL you will enter in the Business Manager during activation\n<ul class=\"wp-block-list\">\n<li>Your website must be reachable and contain all business information<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>Phone Number Type<\/strong><\/p>\n\n\n\n<p>Remember to keep the device with the WhatsApp Business app installed nearby, as you will receive a notification from your Facebook business account to continue the process.<\/p>\n\n\n\n<p>The number can be either a physical SIM card or an eSIM.<\/p>\n\n\n\n<p><strong>Activation Procedure<\/strong><\/p>\n\n\n\n<p><strong>Login to Spoki<\/strong><\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Log in to the Spoki page at: <a href=\"https:\/\/spoki.app\/login\" target=\"_blank\" rel=\"noreferrer noopener\">the Spoki dashboard<\/a>\n<ul class=\"wp-block-list\">\n<li>If you don\u2019t remember your password, you can request a new one by clicking the <em>Forgot password?<\/em> link<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"963\" height=\"634\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image.png\" alt=\"\" class=\"wp-image-9864\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image.png 963w, https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-300x198.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-768x506.png 768w\" sizes=\"(max-width: 963px) 100vw, 963px\" \/><\/figure>\n\n\n\n<p>Click the <strong>Activate Number<\/strong> button in the top left of the side menu<\/p>\n\n\n\n<p><strong>Selection of the number type to connect<\/strong><\/p>\n\n\n\n<p>On the phone number type selection screen, select <strong>Use WhatsApp Business App<\/strong> and click the <strong>Next step<\/strong> button.<br>This option allows you to sync contacts and the last 6 months of chat history between the WhatsApp Business app and Spoki.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"656\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-6-1024x656.png\" alt=\"\" class=\"wp-image-9889\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-6-1024x656.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-6-300x192.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-6-768x492.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-6.png 1212w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>On the next screen, check both checkboxes and click the <strong>Connect now<\/strong> button<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"835\" height=\"638\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-7.png\" alt=\"\" class=\"wp-image-9894\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-7.png 835w, https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-7-300x229.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-7-768x587.png 768w\" sizes=\"(max-width: 835px) 100vw, 835px\" \/><\/figure>\n\n\n\n<p>Click the blue <strong>Start Facebook setup<\/strong> button to proceed to your Business Manager<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"376\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-8-1024x376.png\" alt=\"\" class=\"wp-image-9898\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-8-1024x376.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-8-300x110.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-8-768x282.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-8-1536x564.png 1536w, https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-8.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Access to Meta\u2019s Business Manager<\/strong><\/h3>\n\n\n\n<p>In the tab that follows, select in the top right box the profile linked to the company\u2019s business portfolio to connect to Spoki. If you are not logged in with your account, you can click the <strong>Add another account<\/strong> option in the dropdown menu to manually add the correct profile, then click <strong>Continue<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"735\" height=\"864\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-2-1.png\" alt=\"\" class=\"wp-image-9924\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-2-1.png 735w, https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-2-1-255x300.png 255w\" sizes=\"(max-width: 735px) 100vw, 735px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Linking WhatsApp Business account to the Business Portfolio<\/strong><\/h3>\n\n\n\n<p>In the following section, select the correct business portfolio and choose the option <strong>Connect a WhatsApp Business App<\/strong> to create a new account to link to Spoki from the dropdown menu, then click <strong>Next<\/strong> to continue.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"809\" height=\"1024\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-9-809x1024.png\" alt=\"\" class=\"wp-image-9907\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-9-809x1024.png 809w, https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-9-237x300.png 237w, https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-9-768x972.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-9.png 1041w\" sizes=\"(max-width: 809px) 100vw, 809px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Phone Number Entry<\/strong><\/h3>\n\n\n\n<p>On the next screen, you will need to enter the phone number to link to the resource you just created in the Business Manager<br><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"801\" height=\"1024\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-10-801x1024.png\" alt=\"\" class=\"wp-image-9911\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-10-801x1024.png 801w, https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-10-235x300.png 235w, https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-10-768x981.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-10-1202x1536.png 1202w, https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-10.png 1252w\" sizes=\"(max-width: 801px) 100vw, 801px\" \/><\/figure>\n\n\n\n<p>Select the country code and enter the phone number to connect, then click <strong>Next<\/strong>.<br>Enter the verification code and click <strong>Next<\/strong>.<\/p>\n\n\n\n<p><strong>QR Code to authorize the number association<\/strong><\/p>\n\n\n\n<p>You will receive a message on the WhatsApp Business app and you can scan the QR code on the new screen from the app. If you do not receive the code, you can navigate to the settings menu of the WhatsApp Business app by following the instructions.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"424\" height=\"478\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-1-1.png\" alt=\"\" class=\"wp-image-9915\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-1-1.png 424w, https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-1-1-266x300.png 266w\" sizes=\"(max-width: 424px) 100vw, 424px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Final Steps<\/strong><\/h3>\n\n\n\n<p>After scanning the QR code, this loading screen will appear. This is an automatic process that will complete on its own.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"854\" height=\"1024\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-11.png\" alt=\"\" class=\"wp-image-9919\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-11.png 854w, https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-11-250x300.png 250w, https:\/\/support.spoki.com\/wp-content\/uploads\/2026\/01\/image-11-768x921.png 768w\" sizes=\"(max-width: 854px) 100vw, 854px\" \/><\/figure>\n\n\n\n<p>Confirm the data you are granting Spoki access to on the final screen by clicking the <strong>Confirm<\/strong> button.<\/p>\n\n\n\n<p>Congratulations, you have completed the Spoki activation process with your phone number! You will be taken directly to the platform Dashboard and Meta will take up to 24 hours to approve your phone number.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What you need to activate the number from Meta\u2019s Business Manager To activate Spoki using a phone number linked to [&hellip;]<\/p>\n","protected":false},"author":22,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[41],"doc_tag":[],"class_list":["post-10026","docs","type-docs","status-publish","hentry","doc_category-onboarding-en"],"year_month":"2026-10","word_count":506,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Giulio Trinchera","author_nicename":"giulio","author_url":"https:\/\/support.spoki.com\/en\/author\/giulio\/"},"doc_category_info":[{"term_name":"Onboarding","term_url":"https:\/\/support.spoki.com\/en\/docs-category\/onboarding-en\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - 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