{"id":2171,"date":"2022-10-05T16:26:25","date_gmt":"2022-10-05T16:26:25","guid":{"rendered":"https:\/\/support.spoki.com\/docs\/uncategorized\/lists\/"},"modified":"2024-07-03T09:45:52","modified_gmt":"2024-07-03T09:45:52","password":"","slug":"lists","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/en\/docs\/platform\/lists\/","title":{"rendered":"Lists"},"content":{"rendered":"\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-4-3 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"epyt-video-wrapper\"><div  style=\"display: block; margin: 0px auto;\"  id=\"_ytid_24876\"  width=\"800\" height=\"450\"  data-origwidth=\"800\" data-origheight=\"450\"  data-relstop=\"1\" data-facadesrc=\"https:\/\/www.youtube.com\/embed\/369QqFRVPnc?enablejsapi=1&#038;autoplay=0&#038;cc_load_policy=0&#038;cc_lang_pref=&#038;iv_load_policy=1&#038;loop=0&#038;rel=0&#038;fs=1&#038;playsinline=0&#038;autohide=2&#038;theme=dark&#038;color=red&#038;controls=1&#038;disablekb=0&#038;\" class=\"__youtube_prefs__ epyt-facade epyt-is-override  no-lazyload\" data-epautoplay=\"1\" ><img decoding=\"async\" data-spai-excluded=\"true\" class=\"epyt-facade-poster skip-lazy\" loading=\"lazy\"  alt=\"YouTube player\"  src=\"https:\/\/i.ytimg.com\/vi\/369QqFRVPnc\/maxresdefault.jpg\"  \/><button class=\"epyt-facade-play\" aria-label=\"Play\"><svg data-no-lazy=\"1\" height=\"100%\" version=\"1.1\" viewBox=\"0 0 68 48\" width=\"100%\"><path class=\"ytp-large-play-button-bg\" d=\"M66.52,7.74c-0.78-2.93-2.49-5.41-5.42-6.19C55.79,.13,34,0,34,0S12.21,.13,6.9,1.55 C3.97,2.33,2.27,4.81,1.48,7.74C0.06,13.05,0,24,0,24s0.06,10.95,1.48,16.26c0.78,2.93,2.49,5.41,5.42,6.19 C12.21,47.87,34,48,34,48s21.79-0.13,27.1-1.55c2.93-0.78,4.64-3.26,5.42-6.19C67.94,34.95,68,24,68,24S67.94,13.05,66.52,7.74z\" fill=\"#f00\"><\/path><path d=\"M 45,24 27,14 27,34\" fill=\"#fff\"><\/path><\/svg><\/button><\/div><\/div>\n<\/div><\/figure>\n\n<p>In the Lists menu, it is possible to create Lists of customers that will be subject to bulk messaging.<\/p>\n\n<p>From the menu Lists &gt;&gt; New <\/p>\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"477\" height=\"288\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/10\/image-7.png\" alt=\"\" class=\"wp-image-103\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/10\/image-7.png 477w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/10\/image-7-300x181.png 300w\" sizes=\"(max-width: 477px) 100vw, 477px\" \/><figcaption class=\"wp-element-caption\">New list creation<\/figcaption><\/figure>\n\n<p>You can create a new list from a CSV file to import, or you can create a list that includes a list of clients already surveyed within the platform. Sometimes it is useful to create empty lists, which will be populated directly from customer interaction to sent messages by adding the &#8220;add to list&#8221; functionality within automation. See the Automations section.<\/p>\n\n<p>In the first case it will be sufficient to simply upload the previously checked CSV file via the <a href=\"https:\/\/support.spoki.com\/en\/docs\/platform\/manage-csv\/\">Upload CSV<\/a> after clicking on New, while in the second case it will be necessary to give the list a name and by clicking on &#8216;edit&#8217; it will be possible to select the customers already registered in Spoki that you wish to add to the new list.<\/p>\n\n<p>At the top of the screen you can change the name of the list and see the number of contacts placed on the list.<\/p>\n\n<p>In the bottom section, however, the left side shows all the contacts in Spoki&#8217;s &#8220;Contacts&#8221; menu. The right side shows the contacts associated or to be associated with the list.<\/p>\n\n<p>Specifically, through the use of filters, or by simply selecting contacts on the left side of the screen, one can define the contacts to be added to the list by simply clicking the green arrow. Warning. Applying the filter will display only the first 100 contacts, you need to scroll down and click on &#8220;load more&#8221; and return to the top by clicking &#8220;select all.&#8221;<\/p>\n\n<p>In case you want to remove some contacts from the list, you can do the reverse operation by selecting the list contacts on the right. Moving them with the red arrow to the left will remove them.<\/p>\n\n<p>Once a client is assigned to a list, it will be possible to remove it from the list or add it to another automatically directly within the automations. (See <a href=\"https:\/\/support.spoki.com\/en\/docs\/platform\/automations\/\" target=\"_blank\" rel=\"noreferrer noopener\">Automations<\/a>)<\/p>\n\n<p>It is also possible to Add or Remove tags or Add or Remove Operator from a list using the buttons at the bottom right of the following image.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"895\" height=\"284\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-17-alle-17.54.50.png\" alt=\"\" class=\"wp-image-3692\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-17-alle-17.54.50.png 895w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-17-alle-17.54.50-300x95.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-17-alle-17.54.50-768x244.png 768w\" sizes=\"(max-width: 895px) 100vw, 895px\" \/><\/figure>\n\n<figure class=\"wp-block-video\"><video controls=\"\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/04\/aggiungi-rimuovi-operatori-o-tag.mov\"><\/video><\/figure>\n\n<h2 class=\"wp-block-heading\">Related articles<\/h2>\n\n<p><a href=\"https:\/\/support.spoki.com\/en\/docs\/how-to-en\/how-to-tag-contacts-in-a-list\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to tag contacts in a list<\/a><\/p>\n\n<p><a href=\"https:\/\/support.spoki.com\/en\/docs\/how-to-en\/how-to-update-spokis-whatsapp-profile\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to create new users and assign different powers<\/a><\/p>\n\n<p><a href=\"https:\/\/support.spoki.com\/docs\/how-to\/come-eliminare-i-contatti-in-automatico\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to delete contacts automatically<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the Lists menu, it is possible to create Lists of customers that will be subject to bulk messaging. From [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[37],"doc_tag":[],"class_list":["post-2171","docs","type-docs","status-publish","hentry","doc_category-platform"],"year_month":"2026-04","word_count":398,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"romantic-torvalds","author_nicename":"romantic-torvalds","author_url":"https:\/\/support.spoki.com\/en\/author\/romantic-torvalds\/"},"doc_category_info":[{"term_name":"Platform","term_url":"https:\/\/support.spoki.com\/en\/docs-category\/platform\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Lists - Supporto Spoki<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.spoki.com\/docs\/piattaforma\/liste\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lists - Supporto Spoki\" \/>\n<meta property=\"og:description\" content=\"In the Lists menu, it is possible to create Lists of customers that will be subject to bulk messaging. 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