{"id":2349,"date":"2022-12-20T09:17:10","date_gmt":"2022-12-20T09:17:10","guid":{"rendered":"https:\/\/support.spoki.com\/docs\/uncategorized\/integrating-whatsapp-with-qapla\/"},"modified":"2023-11-07T11:19:39","modified_gmt":"2023-11-07T11:19:39","password":"","slug":"integrating-whatsapp-with-qapla","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/en\/docs\/integrations\/integrating-whatsapp-with-qapla\/","title":{"rendered":"Integrating WhatsApp with Qapla&#8217;"},"content":{"rendered":"\n<p>The Spoki platform, through integration with Qapla&#8217; allows for automatic <strong>notifications on shipment progress<\/strong>. In particular, it is possible to notify:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Order party<\/li>\n\n\n\n<li>In Transit<\/li>\n\n\n\n<li>On delivery<\/li>\n\n\n\n<li>Delivery attempt failed<\/li>\n\n\n\n<li>Exception<\/li>\n\n\n\n<li>Pickup point<\/li>\n\n\n\n<li>Delivered<\/li>\n<\/ul>\n\n<p>  The service is exclusive to Qapla&#8217; customers.<\/p>\n\n<p>Go to the Platform Integrations menu and Activate Integration. You will create the Delivery URL and Secret for your account and create the automations set by default. All automations will be disabled, and you will be able to activate only those you are interested in by accessing the specific automation.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"921\" height=\"693\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-12-20-alle-10.12.21.png\" alt=\"\" class=\"wp-image-549\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-12-20-alle-10.12.21.png 921w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-12-20-alle-10.12.21-300x226.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-12-20-alle-10.12.21-768x578.png 768w\" sizes=\"(max-width: 921px) 100vw, 921px\" \/><\/figure>\n\n<p>Before activating it, check that the template has been approved (in the Template menu), it takes on average 2 hours. If you prefer to customize the message, create a new template using only and exclusively the dynamic fields available in the sample template. No additional dynamic fields can be inserted. When the template is approved, replace the template in the automation and activate it in the upper right corner. Automation will trigger the first message as soon as it receives information from Qapla&#8217;.<\/p>\n\n<h2 class=\"wp-block-heading\">Related articles<\/h2>\n\n<p><a href=\"https:\/\/support.spoki.com\/en\/docs\/how-to-en\/how-to-block-contacts-automatically\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to block contacts automatically<\/a><\/p>\n\n<p><a href=\"https:\/\/support.spoki.com\/docs\/how-to\/come-creare-unautomazione-con-risposta-ai-bottoni-del-template\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to create template button response automation<\/a><\/p>\n\n<p><a href=\"https:\/\/support.spoki.com\/docs\/how-to\/come-collegare-spoki-alle-campagne-facebook\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to link Spoki to Facebook campaigns<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Spoki platform, through integration with Qapla&#8217; allows for automatic notifications on shipment progress. In particular, it is possible to [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[47],"doc_tag":[],"class_list":["post-2349","docs","type-docs","status-publish","hentry","doc_category-integrations"],"year_month":"2026-04","word_count":194,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Emanuela Locorotondo","author_nicename":"emanuelalocorotondo","author_url":"https:\/\/support.spoki.com\/en\/author\/emanuelalocorotondo\/"},"doc_category_info":[{"term_name":"Integrations","term_url":"https:\/\/support.spoki.com\/en\/docs-category\/integrations\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Integrating WhatsApp with Qapla&#039; - Supporto Spoki<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.spoki.com\/docs\/integrazioni\/integrare-whatsapp-con-qapla\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Integrating WhatsApp with Qapla&#039; - Supporto Spoki\" \/>\n<meta property=\"og:description\" content=\"The Spoki platform, through integration with Qapla&#8217; allows for automatic notifications on shipment progress. 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