{"id":2353,"date":"2022-12-19T17:05:08","date_gmt":"2022-12-19T17:05:08","guid":{"rendered":"https:\/\/support.spoki.com\/docs\/uncategorized\/integrating-whatsapp-with-activecampaign\/"},"modified":"2023-11-07T11:19:38","modified_gmt":"2023-11-07T11:19:38","password":"","slug":"integrating-whatsapp-with-activecampaign","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/en\/docs\/integrations\/integrating-whatsapp-with-activecampaign\/","title":{"rendered":"Integrating WhatsApp with ActiveCampaign"},"content":{"rendered":"\n<p>By integrating <strong>Spoki<\/strong> with <strong>ActiveCampaign<\/strong> you can use WhatsApp in your Marketing Automation strategy, sending scheduled notifications to your customers.<\/p>\n\n<p>You will be able to send notifications to contacts in your database to:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>remember appointments<\/li>\n\n\n\n<li>communicate payment deadlines<\/li>\n\n\n\n<li>send communications<\/li>\n\n\n\n<li>integrate WhatsApp into the customer journey<\/li>\n<\/ul>\n\n<p>To start the first automations follow the steps below.<\/p>\n\n<p>Actions to be taken on the <strong>Spoki dashboard<\/strong><\/p><ul><li>Accedi a Spoki (\u00e8 necessario avere acquistato un Piano Pro)Crea il tuo messaggio \u201ctemplate\u201d andando su Menu &gt; Messaggi Template &gt; NuovoDai un nome al tuo messaggio e scrivi il testo.Clicca su \u201cSalva\u201d e attendi che il messaggio venga approvato da WhatsApp (ci possono volere fino a un massimo di 48 ore)<\/li><\/ul>Quando il messaggio \u00e8 approvato puoi creare la tua Automazione:\n\n<ul class=\"wp-block-list\">\n<li>Click on &#8220;Automations&#8221; in the menu<\/li>\n\n\n\n<li>Go to the upper right-hand corner on the &#8220;New&#8221; button.<\/li>\n\n\n\n<li>Give your Automation a name and click &#8220;Save&#8221;<\/li>\n\n\n\n<li>Press the &#8220;Add Startup Step&#8221; button and select ActiveCampaign<\/li>\n\n\n\n<li>Click at the bottom on &#8220;Your automatic action&#8221;<\/li>\n\n\n\n<li>Under &#8220;Action type,&#8221; select &#8220;Template&#8221; and choose the time interval<\/li>\n\n\n\n<li>Select the template to submit and click &#8220;Add&#8221;<\/li>\n\n\n\n<li>Finally, press &#8220;Save&#8221; and copy the link that you will need to enter into ActiveCampaign<\/li>\n<\/ul>\n\n<p>Actions to be taken on <strong>ActiveCampaign<\/strong> &gt;&gt; You will be able to connect Spoki with ActiveCampaign via <strong>Webhook<\/strong> or with <strong>Spoki CX App<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Create a new automation or select an existing one<\/li>\n\n\n\n<li>Add a new action<\/li>\n\n\n\n<li>Select &#8220;Conditions and Workflow&#8221;<\/li>\n\n\n\n<li>Click on Webhook and enter the link copied previously from Spoki<\/li>\n\n\n\n<li>Click Save and the automation is entered<\/li>\n<\/ul>\n\n<p>Below are screenshots of the two modes in Active Campaign<\/p>\n\n<ol class=\"wp-block-list\">\n<li>Spoki CX APP<\/li>\n<\/ol>\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1022\" height=\"1024\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-02-22-alle-15.33.10-1022x1024.png\" alt=\"\" class=\"wp-image-519\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-02-22-alle-15.33.10-1022x1024.png 1022w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-02-22-alle-15.33.10-300x300.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-02-22-alle-15.33.10-150x150.png 150w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-02-22-alle-15.33.10-768x769.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-02-22-alle-15.33.10.png 1085w\" sizes=\"(max-width: 1022px) 100vw, 1022px\" \/><\/figure>\n\n<p>2. Webhook<\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"772\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-03-03-alle-17.07.10-1024x772.png\" alt=\"\" class=\"wp-image-520\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-03-03-alle-17.07.10-1024x772.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-03-03-alle-17.07.10-300x226.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-03-03-alle-17.07.10-768x579.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-03-03-alle-17.07.10.png 1456w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>On SPoki, automation will have the following Startup step:<\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-02-22-alle-15.27.00-1024x1024.png\" alt=\"\" class=\"wp-image-521\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-02-22-alle-15.27.00-1024x1024.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-02-22-alle-15.27.00-300x300.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-02-22-alle-15.27.00-150x150.png 150w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-02-22-alle-15.27.00-768x768.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-02-22-alle-15.27.00.png 1086w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">Related articles<\/h2>\n\n<p><a href=\"https:\/\/support.spoki.com\/en\/docs\/how-to-en\/how-to-start-a-reminder-message-automatically-from-spoki\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to send a reminder message automatically from Spoki<\/a><\/p>\n\n<p><a href=\"https:\/\/support.spoki.com\/docs\/how-to\/come-attivare-un-messaggio-automatico-da-far-partire-nei-giorni-festivi\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to activate an automatic message to run on holidays<\/a><\/p>\n\n<p><a href=\"https:\/\/support.spoki.com\/en\/docs\/integrations\/integrating-spoki-with-facebook-forms\/\" target=\"_blank\" rel=\"noreferrer noopener\">Integrating Spoki with Facebook forms.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>By integrating Spoki with ActiveCampaign you can use WhatsApp in your Marketing Automation strategy, sending scheduled notifications to your customers. [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[47],"doc_tag":[],"class_list":["post-2353","docs","type-docs","status-publish","hentry","doc_category-integrations"],"year_month":"2026-04","word_count":305,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Emanuela Locorotondo","author_nicename":"emanuelalocorotondo","author_url":"https:\/\/support.spoki.com\/en\/author\/emanuelalocorotondo\/"},"doc_category_info":[{"term_name":"Integrations","term_url":"https:\/\/support.spoki.com\/en\/docs-category\/integrations\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Integrating WhatsApp with ActiveCampaign - Supporto Spoki<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.spoki.com\/docs\/integrazioni\/integrare-whatsapp-con-activecampaign\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Integrating WhatsApp with ActiveCampaign - Supporto Spoki\" \/>\n<meta property=\"og:description\" content=\"By integrating Spoki with ActiveCampaign you can use WhatsApp in your Marketing Automation strategy, sending scheduled notifications to your customers. 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