{"id":2381,"date":"2022-12-20T13:12:48","date_gmt":"2022-12-20T13:12:48","guid":{"rendered":"https:\/\/support.spoki.com\/docs\/uncategorized\/integrate-whatsapp-with-zoho\/"},"modified":"2023-11-07T11:19:45","modified_gmt":"2023-11-07T11:19:45","password":"","slug":"integrate-whatsapp-with-zoho","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/en\/docs\/integrations\/integrate-whatsapp-with-zoho\/","title":{"rendered":"Integrate WhatsApp with Zoho"},"content":{"rendered":"\n<p>By integrating <strong>Spoki<\/strong> with <strong>Zoho Marketing Automation<\/strong> you can use WhatsApp in your Marketing Automation strategy, sending scheduled notifications to your customers.<\/p>\n\n<ol class=\"wp-block-list\">\n<li>Azioni da compiere sulla&nbsp;<strong>dashboard di Spoki<\/strong>\n<ul class=\"wp-block-list\">\n<li>Click on &#8220;Automations&#8221; in the menu<\/li>\n\n\n\n<li>Go to the top right of the &#8220;Create&#8221; button.<\/li>\n\n\n\n<li>Press the &#8220;Add Startup Step&#8221; button and select &#8220;Zoho Marketing Automation&#8221;<\/li>\n\n\n\n<li>Copy the link that you will need to enter on Zoho Marketing Automation<\/li>\n\n\n\n<li>Enter a template as an automation step<\/li>\n\n\n\n<li>Press &#8220;Save&#8221;<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"812\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/image-9-1024x812.png\" alt=\"\" class=\"wp-image-561\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/image-9-1024x812.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/image-9-300x238.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/image-9-768x609.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/image-9.png 1259w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<ol class=\"wp-block-list\">\n<li>Azioni da compiere su&nbsp;<strong>Zoho Marketing Automation<\/strong>Potrai collegare Spoki con Zoho Marketing Automation tramite&nbsp;<strong>Webhook<\/strong>.\n<ul class=\"wp-block-list\">\n<li>Go to Settings \/ SPACE DEVELOPERS \/ Webhook.<\/li>\n\n\n\n<li>Click on &#8220;Create&#8221; and select &#8220;Lead&#8221;<\/li>\n\n\n\n<li>Create a Webhook with the following information:\n<ul class=\"wp-block-list\">\n<li>Name: Spoki<\/li>\n\n\n\n<li>Webhook URL: {insert webhook copied from Spoki above}<\/li>\n\n\n\n<li>Calls per hour: 1000<\/li>\n\n\n\n<li>Method of inquiry: Public<\/li>\n\n\n\n<li>URL parameters:\n<ul class=\"wp-block-list\">\n<li>email | campaigns field | CONTACT_EMAIL<\/li>\n\n\n\n<li>first_name | campaign field | FIRSTNAME<\/li>\n\n\n\n<li>last_name | campaign field | LASTNAME<\/li>\n\n\n\n<li>phone | Field campaigns | PHONE<\/li>\n\n\n\n<li>mobile | Field campaigns | MOBILE<\/li>\n\n\n\n<li>add any custom fields in the same way<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Save<\/li>\n\n\n\n<li>Go to Journey<\/li>\n\n\n\n<li>Create a new Journey or select an existing one<\/li>\n\n\n\n<li>Add a &#8220;Webhook&#8221; process<\/li>\n\n\n\n<li>Select &#8220;Webhook&#8221;<\/li>\n\n\n\n<li>Click on &#8220;Configure&#8221;<\/li>\n\n\n\n<li>Select the Webhook &#8220;Spoki&#8221; created earlier<\/li>\n\n\n\n<li>Save<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"811\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/image-6-1024x811.png\" alt=\"\" class=\"wp-image-558\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/image-6-1024x811.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/image-6-300x238.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/image-6-768x608.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/image-6.png 1259w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"812\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/image-7-1024x812.png\" alt=\"\" class=\"wp-image-559\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/image-7-1024x812.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/image-7-300x238.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/image-7-768x609.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/image-7.png 1258w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">Related articles<\/h2>\n\n<p><a href=\"https:\/\/support.spoki.com\/en\/docs\/integrations\/integrating-spoki-with-facebook-forms\/\" target=\"_blank\" rel=\"noreferrer noopener\">Integrating Spoki with Facebook forms.<\/a><\/p>\n\n<p><a href=\"https:\/\/support.spoki.com\/docs\/how-to\/come-collegare-spoki-alle-campagne-facebook\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to link Spoki to Facebook campaigns<\/a><\/p>\n\n<p><a href=\"https:\/\/support.spoki.com\/en\/docs\/how-to-en\/how-to-block-contacts-automatically\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to automatically block contacts from Spoki<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>By integrating Spoki with Zoho Marketing Automation you can use WhatsApp in your Marketing Automation strategy, sending scheduled notifications to [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[47],"doc_tag":[],"class_list":["post-2381","docs","type-docs","status-publish","hentry","doc_category-integrations"],"year_month":"2026-04","word_count":214,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Emanuela Locorotondo","author_nicename":"emanuelalocorotondo","author_url":"https:\/\/support.spoki.com\/en\/author\/emanuelalocorotondo\/"},"doc_category_info":[{"term_name":"Integrations","term_url":"https:\/\/support.spoki.com\/en\/docs-category\/integrations\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Integrate WhatsApp with Zoho - Supporto Spoki<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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