{"id":2414,"date":"2023-05-23T10:23:08","date_gmt":"2023-05-23T10:23:08","guid":{"rendered":"https:\/\/support.spoki.com\/docs\/uncategorized\/integrate-prestashop-to-whatsapp\/"},"modified":"2024-07-03T08:48:48","modified_gmt":"2024-07-03T08:48:48","password":"","slug":"integrate-prestashop-to-whatsapp","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/en\/docs\/integrations\/integrate-prestashop-to-whatsapp\/","title":{"rendered":"Integrate Prestashop to WhatsApp"},"content":{"rendered":"\n<p>Through Prestashop&#8217;s integration with Spoki, it is possible to automate the sending of transactional messages via Whatsapp.<\/p>\n\n<p><a href=\"https:\/\/addons.prestashop.com\/it\/remarketing-carrelli-abbandonati\/90317-spoki.html?kw=&amp;cpn=20075188472&amp;gclid=Cj0KCQjwyLGjBhDKARIsAFRNgW-CjIrLxtQVs1H6LJHqYZVZA_WP6ebV8OiHG81RheGAK8b2cHjqH_kaAs0-EALw_wcB#overview\" target=\"_blank\" rel=\"noreferrer noopener\">Click here<\/a> for more operational information.<\/p>\n\n<h3 class=\"wp-block-heading\">Actions to be performed on Spoki<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Sign in to Spoki<\/li>\n\n\n\n<li>Click on &#8220;Additions&#8221;<\/li>\n\n\n\n<li>Select &#8220;Prestashop&#8221; integration<\/li>\n\n\n\n<li>Click on &#8220;Enable&#8221;<\/li>\n\n\n\n<li>Copy the generated &#8220;Secret&#8221;<\/li>\n\n\n\n<li>Copy the generated &#8220;Delivery URL&#8221;<\/li>\n\n\n\n<li>Download the latest version of the form<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Actions to take on your site<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Access your site&#8217;s dashboard<\/li>\n\n\n\n<li>Go to Forms \/ Manage Forms \/ Upload a form.<\/li>\n\n\n\n<li>Upload the downloaded zipper and install the Spoki module<\/li>\n\n\n\n<li>In the side navigation bar click on &#8220;Spoki&#8221;<\/li>\n\n\n\n<li>Paste the previously generated &#8220;Secret&#8221;<\/li>\n\n\n\n<li>Paste the previously generated &#8220;Delivery URL&#8221;<\/li>\n\n\n\n<li>Enter the link to submit for reviews (see Prestashop Ask Review automation)<\/li>\n\n\n\n<li>Enter the phone number where to receive sales notifications (see Prestashop Notify Order To Seller automation)<\/li>\n\n\n\n<li>Enable display of WhatsApp number field<\/li>\n\n\n\n<li>Enable Spoki<\/li>\n\n\n\n<li>Save<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">About automations<\/h3>\n\n<ul class=\"wp-block-list\">\n<li><strong>Prestashop Customer Created: <\/strong>notification of successful registration to the customer (with newsletter enrollment)<\/li>\n\n\n\n<li><strong>Prestashop Customer Created | No Newsletter: <\/strong>notification of successful purchase for the customer (without newsletter subscription)<\/li>\n\n\n\n<li><strong>Prestashop Abandoned Cart: <\/strong>notification after 15 minutes if cart contains products not purchased<\/li>\n\n\n\n<li><strong>Prestashop Order Created: <\/strong>notification of successful purchase to customer<\/li>\n\n\n\n<li><strong>Prestashop Notify Order To Seller<\/strong>:notify new sale made to seller<\/li>\n\n\n\n<li><strong>Prestashop Order Updated: <\/strong>notification of the change in the status of the current order<\/li>\n\n\n\n<li><strong>Prestashop Ask Review: <\/strong>review request notification after the order is completed<\/li>\n\n\n\n<li><strong>Prestashop Order Tracking Updated: <\/strong>notification of change in tracking number of current order<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Dynamic fields that can be used for any automation<\/h3>\n\n<ul class=\"wp-block-list\">\n<li><strong>Prestashop Customer Created: <\/strong>%%FIRST_NAME%%, %%LAST_NAME%%, %%PRESTASHOP_SHOP%%%.<\/li>\n\n\n\n<li><strong>Prestashop Customer Created | No Newsletter: <\/strong>%%FIRST_NAME%%, %%LAST_NAME%%, %%PRESTASHOP_SHOP%%.<\/li>\n\n\n\n<li><strong>Prestashop Abandoned Cart: <\/strong>%%FIRST_NAME%%, %%LAST_NAME%%, %%PRESTASHOP_SHOP%%%, %%PRESTASHOP_CART_ID%%, %%PRESTASHOP_CART_ADDRESS%%%, %%PRESTASHOP_CART_TOTAL%%%, %%PRESTASHOP_CHECKOUT_LINK%%%.<\/li>\n\n\n\n<li><strong>Prestashop Order Created:<\/strong>%%FIRST_NAME%%, %%LAST_NAME%%, %%PRESTASHOP_SHOP%%%, %%PRESTASHOP_ORDER_ID%%, %%PRESTASHOP_ORDER_DATE%%, %%PRESTASHOP_ORDER_PRODUCTS%%%, %%PRESTASHOP_ORDER_AMOUNT%%%, %%PRESTASHOP_ORDER_ADDRESS%%%, %%PRESTASHOP_ORDER_LINK%%%.<\/li>\n\n\n\n<li><strong>Prestashop Notify Order To Seller: <\/strong>%%FIRST_NAME%%, %%LAST_NAME%%, %%PRESTASHOP_SHOP%%, %%PRESTASHOP_ORDER_ID%%, %%PRESTASHOP_ORDER_DATE%%, %%PRESTASHOP_ORDER_PRODUCTS%%, %%PRESTASHOP_ORDER_AMOUNT%%, %%PRESTASHOP_ORDER_ADDRESS%%, %%PRESTASHOP_ORDER_LINK%%.<\/li>\n\n\n\n<li><strong>Prestashop Order Updated: <\/strong>%%FIRST_NAME%%, %%LAST_NAME%%, %%PRESTASHOP_SHOP%%, %%PRESTASHOP_ORDER_ID%%, %%PRESTASHOP_ORDER_DATE%%, %%PRESTASHOP_ORDER_DELIVERY_DATE%%, %%PRESTASHOP_ORDER_AMOUNT%%, %%PRESTASHOP_ORDER_ADDRESS%%, %%PRESTASHOP_ORDER_LINK%%, %%PRESTASHOP_ORDER_STATUS%%<\/li>\n\n\n\n<li><strong>Prestashop Ask Review: <\/strong>%%FIRST_NAME%%, %%LAST_NAME%%, %%PRESTASHOP_SHOP%%, %%PRESTASHOP_ORDER_DATE%%, %%PRESTASHOP_ORDER_DELIVERY_DATE%%, %%PRESTASHOP_ORDER_AMOUNT%%, %%PRESTASHOP_ORDER_ADDRESS%%, %%PRESTASHOP_ORDER_STATUS%%, %%PRESTASHOP_REVIEW_LINK%%.<\/li>\n\n\n\n<li><strong>Prestashop Order Tracking Updated: <\/strong>%%FIRST_NAME%%, %%LAST_NAME%%, %%PRESTASHOP_SHOP%%, %%PRESTASHOP_ORDER_ID%%, %%PRESTASHOP_ORDER_DATE%%, %%PRESTASHOP_ORDER_DELIVERY_DATE%%, %%PRESTASHOP_ORDER_AMOUNT%%, %%PRESTASHOP_ORDER_ADDRESS%%, %%PRESTASHOP_TRACKING_CARRIER_NAME%%, %%PRESTASHOP_TRACKING_NUMBER%%<\/li>\n<\/ul>\n\n<p><a href=\"https:\/\/reddoak-srl.webinargeek.com\/scopri-la-nuova-integrazione-prestashop-e-tutti-i-vantaggi-1\/join\/6rzmd79j\">Watch the video and learn about all Prestashop automations. <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Through Prestashop&#8217;s integration with Spoki, it is possible to automate the sending of transactional messages via Whatsapp. Click here for [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[47],"doc_tag":[],"class_list":["post-2414","docs","type-docs","status-publish","hentry","doc_category-integrations"],"year_month":"2026-04","word_count":448,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Emanuela Locorotondo","author_nicename":"emanuelalocorotondo","author_url":"https:\/\/support.spoki.com\/en\/author\/emanuelalocorotondo\/"},"doc_category_info":[{"term_name":"Integrations","term_url":"https:\/\/support.spoki.com\/en\/docs-category\/integrations\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Integrate Prestashop to WhatsApp - Supporto Spoki<\/title>\n<meta name=\"robots\" content=\"index, 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