{"id":2442,"date":"2023-04-17T15:02:03","date_gmt":"2023-04-17T15:02:03","guid":{"rendered":"https:\/\/support.spoki.com\/docs\/uncategorized\/how-to-link-spoki-to-facebook-interaction-campaigns\/"},"modified":"2023-11-07T11:20:08","modified_gmt":"2023-11-07T11:20:08","password":"","slug":"how-to-link-spoki-to-facebook-interaction-campaigns","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/en\/docs\/how-to-en\/how-to-link-spoki-to-facebook-interaction-campaigns\/","title":{"rendered":"HOW TO LINK SPOKI TO FACEBOOK INTERACTION CAMPAIGNS"},"content":{"rendered":"\n<p>It is possible to link WhatsApp via<strong> Spoki to Facebook&#8217;s interaction campaigns<\/strong>.<\/p>\n\n<p>In this case, our <strong>goal will be to have users interact with our business via WhatsApp message<\/strong>.<\/p>\n\n<p><strong>Step <\/strong>1<\/p>\n\n<p>Create Facebook campaign and choose target: <strong>select campaign interaction<\/strong>.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"277\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.22.52-1024x277.png\" alt=\"\" class=\"wp-image-1143\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.22.52-1024x277.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.22.52-300x81.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.22.52-768x208.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.22.52.png 1494w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>On the next screen, then indicate the goal &#8220;interaction.&#8221;<\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"674\" height=\"1024\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.23.19-674x1024.png\" alt=\"\" class=\"wp-image-1144\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.23.19-674x1024.png 674w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.23.19-198x300.png 198w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.23.19-768x1166.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.23.19-1011x1536.png 1011w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.23.19.png 1172w\" sizes=\"(max-width: 674px) 100vw, 674px\" \/><\/figure>\n\n<p>Then indicate the mode of conversion: messaging app<\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"834\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.23.48-1024x834.png\" alt=\"\" class=\"wp-image-1145\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.23.48-1024x834.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.23.48-300x244.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.23.48-768x625.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.23.48-1536x1251.png 1536w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.23.48.png 2036w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>Indicate the messaging app to be used from those on your Facebook account.<br\/>NB: Be sure to use only the WhatsApp channel<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"859\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.24.23-1024x859.png\" alt=\"\" class=\"wp-image-1146\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.24.23-1024x859.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.24.23-300x252.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.24.23-768x644.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.24.23.png 1230w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>Next, select the ad group and target audience.<\/p>\n\n<p>Set up post creative and final contact information in the ad.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"779\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.26.25-1024x779.png\" alt=\"\" class=\"wp-image-1147\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.26.25-1024x779.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.26.25-300x228.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.26.25-768x584.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.26.25-1536x1168.png 1536w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/04\/Schermata_2023-03-30_alle_17.26.25.png 1928w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>Test the ad and make sure that by interacting with the creative, the message gets through.<\/p>\n\n<p>In this case, at the moment, the message that will be received will have the text &#8220;I saw this content on Facebook&#8230;&#8221;<\/p>\n\n<p><a href=\"https:\/\/support.spoki.com\/en\/docs\/how-to-en\/how-to-link-a-chat-button-on-the-site-to-an-automated-response\/\" target=\"_blank\" rel=\"noreferrer noopener\">Create<\/a> Spoki <a href=\"https:\/\/support.spoki.com\/en\/docs\/how-to-en\/how-to-link-a-chat-button-on-the-site-to-an-automated-response\/\" target=\"_blank\" rel=\"noreferrer noopener\">automation<\/a> that has &#8220;Message from customer&#8221; as a trigger containing the message &#8220;I saw this content on Facebook&#8230;&#8221;, insert a template or a free response message.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It is possible to link WhatsApp via Spoki to Facebook&#8217;s interaction campaigns. In this case, our goal will be to [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[45],"doc_tag":[],"class_list":["post-2442","docs","type-docs","status-publish","hentry","doc_category-how-to-en"],"year_month":"2026-04","word_count":163,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Emanuela Locorotondo","author_nicename":"emanuelalocorotondo","author_url":"https:\/\/support.spoki.com\/en\/author\/emanuelalocorotondo\/"},"doc_category_info":[{"term_name":"How to","term_url":"https:\/\/support.spoki.com\/en\/docs-category\/how-to-en\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>HOW TO LINK SPOKI TO FACEBOOK INTERACTION CAMPAIGNS - Supporto Spoki<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.spoki.com\/en\/docs\/how-to-en\/how-to-link-spoki-to-facebook-interaction-campaigns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"HOW TO LINK SPOKI TO FACEBOOK INTERACTION CAMPAIGNS - Supporto Spoki\" \/>\n<meta property=\"og:description\" content=\"It is possible to link WhatsApp via Spoki to Facebook&#8217;s interaction campaigns. 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