{"id":2483,"date":"2023-01-03T16:11:45","date_gmt":"2023-01-03T16:11:45","guid":{"rendered":"https:\/\/support.spoki.com\/docs\/uncategorized\/integrate-whatsapp-with-google-calendar\/"},"modified":"2026-02-26T18:27:00","modified_gmt":"2026-02-26T18:27:00","password":"","slug":"integrate-whatsapp-with-google-calendar","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/en\/docs\/integrations\/integrate-whatsapp-with-google-calendar\/","title":{"rendered":"Integrate WhatsApp with Google Calendar"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Google Gmail Step<\/h1>\n\n\n\n<p>The <strong>Google Gmail<\/strong> step allows you to send emails and create drafts directly from your automations using Gmail.<br>You can send personalized messages to contacts, generate drafts for review, and manage email communications in real time.<\/p>\n\n\n\n<figure class=\"wp-block-video\"><video controls src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/01\/Automate_Email_with_Gmail-1.mp4\"><\/video><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Overview<\/h2>\n\n\n\n<p>The Google Gmail step enables your automations to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Send Email \u2013 send emails directly through Gmail<\/li>\n\n\n\n<li>Create Draft \u2013 create email drafts saved in Gmail<\/li>\n\n\n\n<li>Multi-Account Support \u2013 connect and manage multiple Google accounts<\/li>\n\n\n\n<li>Dynamic Data \u2013 insert dynamic fields and contact data into emails<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">When to Use<\/h2>\n\n\n\n<p>Use this step when you need to:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Use Case<\/th><th>Example<\/th><\/tr><\/thead><tbody><tr><td>Send notifications<\/td><td>Order confirmations, shipping updates, appointment reminders<\/td><\/tr><tr><td>Follow-up communications<\/td><td>Automatically send follow-up emails after WhatsApp conversations<\/td><\/tr><tr><td>Document delivery<\/td><td>Send invoices, receipts, or important documents<\/td><\/tr><tr><td>Team notifications<\/td><td>Notify team members about new leads or important events<\/td><\/tr><tr><td>Create email templates<\/td><td>Generate email drafts for manual review and customization<\/td><\/tr><tr><td>Multi-channel messaging<\/td><td>Support WhatsApp messages with email communication<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Prerequisites<\/h2>\n\n\n\n<p>Before using the Google Gmail step, you need to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Connect a Google account by authorizing Gmail access<\/li>\n\n\n\n<li>Have Gmail enabled on the selected account<\/li>\n\n\n\n<li>Prepare email content (subject and body)<\/li>\n<\/ul>\n\n\n\n<p>Tip: Test your email content with a draft first using <em>Create Draft<\/em> to ensure formatting is correct.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Configuration<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img fetchpriority=\"high\" decoding=\"async\" width=\"754\" height=\"1024\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/01\/Screenshot-2026-01-26-at-10.56.46-4-754x1024.png\" alt=\"\" class=\"wp-image-10164\" style=\"width:836px;height:auto\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/01\/Screenshot-2026-01-26-at-10.56.46-4-754x1024.png 754w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/01\/Screenshot-2026-01-26-at-10.56.46-4-221x300.png 221w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/01\/Screenshot-2026-01-26-at-10.56.46-4-768x1043.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/01\/Screenshot-2026-01-26-at-10.56.46-4.png 935w\" sizes=\"(max-width: 754px) 100vw, 754px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Step 1: Select Event<\/h3>\n\n\n\n<p>Choose what action should happen when the step runs:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Event<\/th><th>Description<\/th><\/tr><\/thead><tbody><tr><td>Send Email<\/td><td>Sends an email immediately to recipients<\/td><\/tr><tr><td>Create Draft<\/td><td>Creates an email draft saved in Gmail<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Step 2: Select Google Account<\/h3>\n\n\n\n<p>Choose which connected Google account to use:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>select an account from the dropdown<\/li>\n\n\n\n<li>or click <strong>Connect a new account<\/strong> to add another Google account via OAuth<\/li>\n<\/ul>\n\n\n\n<p>You can connect multiple accounts and use them in different automations.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 3: Configure Email Fields<\/h3>\n\n\n\n<p>Set up your email content:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>use static values or dynamic fields<\/li>\n\n\n\n<li>required fields: Subject, Body, and at least one recipient (To\/Cc\/Bcc)<\/li>\n\n\n\n<li>optional fields: From Name, Reply To, Attachments<\/li>\n<\/ul>\n\n\n\n<p>Attachments:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>you can attach any file<\/li>\n\n\n\n<li>you can add multiple attachments by clicking \u201cAdd\u201d<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Available Events<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Send Email<\/h3>\n\n\n\n<p>Sends an email immediately to the specified recipients.<\/p>\n\n\n\n<p>Use case: notifications, confirmations, follow-ups, document delivery.<\/p>\n\n\n\n<p>Behavior:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the email is sent immediately when the automation step runs<\/li>\n\n\n\n<li>the email appears in the Sent folder of the connected Gmail account<\/li>\n\n\n\n<li>all fields are sent at once (To, Subject, Body, etc.)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Create Draft<\/h3>\n\n\n\n<p>Creates an email draft in Gmail without sending it.<\/p>\n\n\n\n<p>Use case: important emails that require manual review before sending.<\/p>\n\n\n\n<p>Behavior:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the draft is created in the Gmail Drafts folder<\/li>\n\n\n\n<li>you can review, edit, and send it manually<\/li>\n\n\n\n<li>all email fields are saved in the draft<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Email Field Mapping<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Dynamic Field Syntax<\/h3>\n\n\n\n<p>You can insert contact data using dynamic field syntax:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Syntax<\/th><th>Description<\/th><\/tr><\/thead><tbody><tr><td><code>%%FIRST_NAME%%<\/code><\/td><td>Contact\u2019s first name<\/td><\/tr><tr><td><code>%%LAST_NAME%%<\/code><\/td><td>Contact\u2019s last name<\/td><\/tr><tr><td><code>%%PHONE%%<\/code><\/td><td>Contact\u2019s phone number<\/td><\/tr><tr><td><code>%%EMAIL%%<\/code><\/td><td>Contact\u2019s email address<\/td><\/tr><tr><td><code>%%CUSTOM_FIELD_NAME%%<\/code><\/td><td>Value of a custom field<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Email Fields<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Field<\/th><th>Description<\/th><th>Required<\/th><\/tr><\/thead><tbody><tr><td>To<\/td><td>Primary recipients<\/td><td>Yes*<\/td><\/tr><tr><td>Cc<\/td><td>Carbon copy recipients<\/td><td>No<\/td><\/tr><tr><td>Bcc<\/td><td>Blind carbon copy recipients<\/td><td>No<\/td><\/tr><tr><td>From Name<\/td><td>Display name for the sender<\/td><td>No<\/td><\/tr><tr><td>Reply To<\/td><td>Email address for replies<\/td><td>No<\/td><\/tr><tr><td>Subject<\/td><td>Email subject line<\/td><td>Yes<\/td><\/tr><tr><td>Body<\/td><td>Email message content<\/td><td>Yes<\/td><\/tr><tr><td>Attachments<\/td><td>File attachments<\/td><td>No<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>At least one recipient field (To, Cc, or Bcc) must have a value.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Example Email Configuration<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Field<\/th><th>Value<\/th><\/tr><\/thead><tbody><tr><td>To<\/td><td><code>%%EMAIL%%<\/code><\/td><\/tr><tr><td>Cc<\/td><td><code>team@company.com<\/code><\/td><\/tr><tr><td>Subject<\/td><td><code>Order Confirmation: %%ORDER_ID%%<\/code><\/td><\/tr><tr><td>Body<\/td><td><code>Dear %%FIRST_NAME%%,\\n\\nYour order has been confirmed...<\/code><\/td><\/tr><tr><td>From Name<\/td><td>Customer Service<\/td><\/tr><tr><td>Reply To<\/td><td><code>support@company.com<\/code><\/td><\/tr><tr><td>Attachments<\/td><td><code>invoice-%%ORDER_ID%%.pdf<\/code>, <code>%%RECEIPT_FILE%%<\/code><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Multi-Account Support<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Connecting Accounts<\/h3>\n\n\n\n<p>To connect multiple Google accounts:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>open the Gmail step configuration<\/li>\n\n\n\n<li>click Connect a new account<\/li>\n\n\n\n<li>complete the OAuth authorization<\/li>\n\n\n\n<li>the new account will appear in the dropdown<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Managing Accounts<\/h3>\n\n\n\n<p>Each connected account can be managed:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>switch accounts using the dropdown<\/li>\n\n\n\n<li>disconnect an account using the disconnect icon<\/li>\n<\/ul>\n\n\n\n<p>Note: make sure the selected account has the proper permissions for sending emails.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">ExamplesExample 1: Order Confirmation Email<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Event: Send Email<\/li>\n\n\n\n<li>To: <code>%%EMAIL%%<\/code><\/li>\n\n\n\n<li>Subject: <code>Order Confirmation #%%ORDER_ID%%<\/code><\/li>\n\n\n\n<li>Body: personalized order confirmation message<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Example 2: Follow-up Email with Attachments<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>send an email after a WhatsApp conversation<\/li>\n\n\n\n<li>Attachments: <code>%%DOCUMENT_PATH%%<\/code>, <code>product-catalog.pdf<\/code><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Example 3: Create Draft for Review<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Event: Create Draft<\/li>\n\n\n\n<li>Draft can be reviewed and sent manually in Gmail<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Example 4: Team Notification Email<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To: <code>team@company.com<\/code><\/li>\n\n\n\n<li>Subject: <code>New Lead Alert: %%FIRST_NAME%% %%LAST_NAME%%<\/code><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Best Practices<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>use clear and descriptive email subjects<\/li>\n\n\n\n<li>personalize emails with dynamic fields<\/li>\n\n\n\n<li>test important emails with Create Draft<\/li>\n\n\n\n<li>configure Reply-To properly<\/li>\n\n\n\n<li>use Bcc to protect privacy<\/li>\n\n\n\n<li>format the body using <code>\\n<\/code> for line breaks<\/li>\n\n\n\n<li>keep attachment sizes reasonable<\/li>\n\n\n\n<li>monitor Gmail sending limits (500\/day standard, 2000\/day Workspace)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">FAQ<\/h2>\n\n\n\n<p><strong>Q: What happens if the Google account is disconnected?<\/strong><br>The automation step will fail until you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>reconnect the same Google account<\/li>\n\n\n\n<li>select a different connected account<\/li>\n<\/ul>\n\n\n\n<p><strong>Q: Can I send emails to multiple recipients?<\/strong><br>Yes. You can add multiple recipients to To, Cc, and Bcc.<\/p>\n\n\n\n<p><strong>Q: What permissions does Spoki need?<\/strong><br>Spoki requests:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>permission to send emails<\/li>\n\n\n\n<li>permission to create drafts<\/li>\n\n\n\n<li>access to identify the connected account<\/li>\n<\/ul>\n\n\n\n<p><strong>Q: Can I use email templates?<\/strong><br>Yes. You can use dynamic fields to create reusable templates.<\/p>\n\n\n\n<p><strong>Q: What happens if a recipient email is invalid?<\/strong><br>The email will fail to send. Gmail will return an error.<\/p>\n\n\n\n<p><strong>Q: Can I attach files to emails?<\/strong><br>Yes. You can attach any file.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>add file paths or URLs<\/li>\n\n\n\n<li>multiple attachments are supported<\/li>\n<\/ul>\n\n\n\n<p><strong>Q: How do I handle email formatting?<\/strong><br>The email body supports plain text.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>use <code>\\n<\/code> for new lines<\/li>\n\n\n\n<li>test formatting before sending<\/li>\n<\/ul>\n\n\n\n<p><strong>Q: Can multiple automations send emails from the same account?<\/strong><br>Yes, but be aware of Gmail sending limits.<\/p>\n\n\n\n<p><strong>Q: What\u2019s the difference between Send Email and Create Draft?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Send Email sends immediately<\/li>\n\n\n\n<li>Create Draft saves a draft for manual sending<\/li>\n<\/ul>\n\n\n\n<p><strong>Q: Can I schedule emails?<\/strong><br>Drafts can be scheduled manually in Gmail. Automated scheduling requires delays in your workflow.<\/p>\n\n\n\n<p><strong>Q: Is there a delay when sending emails?<\/strong><br>Emails are usually sent within seconds.<\/p>\n\n\n\n<p><strong>Q: Can I use custom \u201cFrom\u201d addresses?<\/strong><br>The sender address is determined by the connected account.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>you can customize the From Name<\/li>\n\n\n\n<li>the email address remains the same<\/li>\n<\/ul>\n\n\n\n<p><strong>Q: What if I exceed Gmail sending limits?<\/strong><br>Emails will fail to send. You must:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>wait for the limit reset<\/li>\n\n\n\n<li>or use another account<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Related Documentation<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\".\/Automations.md\">Automations Overview<\/a> &#8211; Complete automation documentation<\/li>\n\n\n\n<li><a href=\".\/AutomationActionStepTransformContactField.md\">Transform Contact Field<\/a> &#8211; Format data before using in emails<\/li>\n\n\n\n<li><a href=\"..\/DynamicFields.md\">Custom Fields<\/a> &#8211; Create custom fields for dynamic email content<\/li>\n\n\n\n<li><a href=\"..\/Integrations.md\">Integrations<\/a> &#8211; Managing Google Gmail integration settings<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Google Gmail Step The Google Gmail step allows you to send emails and create drafts directly from your automations using [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[47],"doc_tag":[],"class_list":["post-2483","docs","type-docs","status-publish","hentry","doc_category-integrations"],"year_month":"2026-04","word_count":1002,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Emanuela Locorotondo","author_nicename":"emanuelalocorotondo","author_url":"https:\/\/support.spoki.com\/en\/author\/emanuelalocorotondo\/"},"doc_category_info":[{"term_name":"Integrations","term_url":"https:\/\/support.spoki.com\/en\/docs-category\/integrations\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - 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