{"id":2513,"date":"2023-07-28T08:58:13","date_gmt":"2023-07-28T08:58:13","guid":{"rendered":"https:\/\/support.spoki.com\/docs\/uncategorized\/what-to-do-if-you-have-been-banned-from-whatsapp\/"},"modified":"2024-07-03T08:53:19","modified_gmt":"2024-07-03T08:53:19","password":"","slug":"what-to-do-if-you-have-been-banned-from-whatsapp","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/en\/docs\/whatsapp-rules\/what-to-do-if-you-have-been-banned-from-whatsapp\/","title":{"rendered":"What to do if you have been banned from WhatsApp"},"content":{"rendered":"\n<p>In case on your platform in the dashboard section you should see the following image, it means that WhatsApp a Banned your account:<\/p>\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"734\" height=\"207\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/02\/phone-not-2.png\" alt=\"\" class=\"wp-image-2840\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/02\/phone-not-2.png 734w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/02\/phone-not-2-300x85.png 300w\" sizes=\"(max-width: 734px) 100vw, 734px\" \/><\/figure>\n\n<p><strong>Procedure<\/strong><\/p>\n\n<p>If WhatsApp bans your account, you can appeal to WhatsApp itself to request account reactivation. Whatsapp will decide, after analyzing your request (details in the following paragraph), whether to rehabilitate your account or not.<\/p>\n\n<p><strong>Exclusively for the first episode Spoki makes the request on your behalf to Whatsapp by bearing the costs.<\/strong> <\/p>\n\n<p><strong>In case of banning for the second time, if you wish to make the appeal again, the application fee will be 99\u20ac+vat.<\/strong><\/p>\n\n<p><strong>What to do?<\/strong><\/p>\n\n<p>Send an e-mail to info@spoki.it indicating the answers (in English) to the following questions:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Website<\/li>\n\n\n\n<li>What you do as a company<\/li>\n\n\n\n<li>Reason why you want to use Whatsapp<\/li>\n<\/ul>\n\n<p>Whatsapp will analyze your request and if it deems it appropriate will unlock the account and you can send messages again.<\/p>\n\n<p class=\"has-background\" style=\"background-color:#cfd9e1\"><strong>Once the account is rehabilitated, we strongly encourage you to follow the instructions at the following link to avoid incurring the ban again: <a href=\"https:\/\/support.spoki.com\/en\/docs\/whatsapp-rules\/rules-to-avoid-ban-from-whatsapp\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/support.spoki.com\/docs\/regole-whatsapp\/regole-per-evitare-il-ban-da-whatsapp\/<\/a><\/strong><\/p>\n\n<h4 class=\"wp-block-heading\"><br\/><strong>Do you want to integrate WhatsApp Marketing into your business?<\/strong><\/h4>\n\n<p>Start with a free account on <strong>Spoki<\/strong> and get started with your first campaigns with <strong>5\u20ac<\/strong> credit included \ud83d\udc49\ud83c\udffb <a href=\"https:\/\/spoki.it\/landing-registrazione-italia\/?utm_source=web_site&amp;utm_medium=support&amp;utm_campaign=cosa-fare-se-sei-stato-bannato-da-whatsapp&amp;utm_id=cosa-fare-se-sei-stato-bannato-da-whatsapp\" target=\"_blank\" rel=\"noreferrer noopener\">Free trial <\/a><\/p>\n\n<p>Or contact us to build your winning strategy together \ud83d\udc49\ud83c\udffb <a href=\"https:\/\/spoki.it\/landing-screening-calendly\/?utm_source=web_site&amp;utm_medium=support&amp;utm_campaign=cosa-fare-se-sei-stato-bannato-da-whatsapp&amp;utm_id=cosa-fare-se-sei-stato-bannato-da-whatsapp\" target=\"_blank\" rel=\"noreferrer noopener\">Get the Call<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In case on your platform in the dashboard section you should see the following image, it means that WhatsApp a [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[38],"doc_tag":[],"class_list":["post-2513","docs","type-docs","status-publish","hentry","doc_category-whatsapp-rules"],"year_month":"2026-04","word_count":223,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Emanuela Locorotondo","author_nicename":"emanuelalocorotondo","author_url":"https:\/\/support.spoki.com\/en\/author\/emanuelalocorotondo\/"},"doc_category_info":[{"term_name":"WhatsApp rules","term_url":"https:\/\/support.spoki.com\/en\/docs-category\/whatsapp-rules\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - 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