{"id":3870,"date":"2024-05-31T10:41:41","date_gmt":"2024-05-31T10:41:41","guid":{"rendered":"https:\/\/support.spoki.com\/docs\/uncategorized\/how-to-activate-catalog-display-on-whatsapp\/"},"modified":"2024-07-03T08:12:59","modified_gmt":"2024-07-03T08:12:59","password":"","slug":"how-to-activate-catalog-display-on-whatsapp","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/en\/docs\/how-to-en\/how-to-activate-catalog-display-on-whatsapp\/","title":{"rendered":"How to activate catalog display on WhatsApp"},"content":{"rendered":"\n

Through this procedure, it will be possible to activate the user’s display of an icon in the upper right-hand corner on WhatsApp<\/strong> to allow the user to select and send a product or product cart from a catalog that we will have activated and linked on Meta.<\/p>\n\n

Step 1: Create a catalog<\/h2>\n\n

Create a catalog on Meta by following these instructions: https:\/\/www.facebook.com\/business\/help\/169396597334438?id=2042840805783715 <\/a><\/p>\n\n

Step 2: Activate catalog details in chat on Spoki<\/h2>\n\n

Log in to Meta Business Manager here: https:\/\/business.facebook.com\/latest\/settings\/product_catalogs<\/a>Select the correct Business Manager account – >click on the catalog to be linked -> then on Partner – >Assign Partner >- Business ID.<\/p>\n\n

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Then enter “1791147717848878” in the required field and check the box on “Full Control.”<\/p>\n\n

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Step 3: Connect the catalog on WhatsApp<\/h2>\n\n

After that reach this page https:\/\/business.facebook.com\/wa\/manage\/catalog-linking\/<\/a>, select the correct business profile and press “Choose a catalog” to link the previously created product catalog.<\/p>\n\n

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Step 4: Activate catalog display on WhatsApp.<\/h2>\n\n

Now you will be able to go to the top right corner on Company on your Spoki account and click on \u201cEnable Catalog on WhatsApp,\u201d if you have successfully activated the catalog on Meta, it will turn green.<\/p>\n\n

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After that the user, by pressing the icon in the top right corner will be able to view our product catalog.<\/p>\n\n

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Within the catalog it will be possible to select one or more products to add to the shopping cart.Next, by pressing the \u201cShow Cart\u201d button we will be able to review and submit the order.<\/p>\n\n

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The user will also be able to ask to contact the company or request information about a specific product by accessing the product page and pressing the \u201cMessage \u201d button. This will allow the user to send an image of the product by attaching a text message.<\/p>\n\n

On your side, by selecting the user’s chat, we will see the order message with the ability to open the detail.<\/strong><\/p>\n\n

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From this point we can decide on the payment method to be communicated to the user using the PayPal feature built (link page)into the platform or through other services.<\/p>\n","protected":false},"excerpt":{"rendered":"

Through this procedure, it will be possible to activate the user’s display of an icon in the upper right-hand corner […]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[45],"doc_tag":[],"class_list":["post-3870","docs","type-docs","status-publish","hentry","doc_category-how-to-en"],"year_month":"2026-04","word_count":363,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Alessandro Santoro","author_nicename":"alessandrosantoro","author_url":"https:\/\/support.spoki.com\/en\/author\/alessandrosantoro\/"},"doc_category_info":[{"term_name":"How to","term_url":"https:\/\/support.spoki.com\/en\/docs-category\/how-to-en\/"}],"doc_tag_info":[],"yoast_head":"\nHow to activate catalog display on WhatsApp - Supporto Spoki<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.spoki.com\/en\/docs\/how-to-en\/how-to-activate-catalog-display-on-whatsapp\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to activate catalog display on WhatsApp - 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