{"id":5301,"date":"2024-12-10T16:31:23","date_gmt":"2024-12-10T16:31:23","guid":{"rendered":"https:\/\/support.spoki.com\/docs\/uncategorized\/ringover\/"},"modified":"2025-01-13T17:03:50","modified_gmt":"2025-01-13T17:03:50","password":"","slug":"ringover","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/en\/docs\/integrations\/ringover\/","title":{"rendered":"Ringover"},"content":{"rendered":"\n<p>Thanks to this integration, you will be able to launch a <strong>Spoki<\/strong> automation within <strong>Ringover<\/strong>.<\/p>\n\n<h3 class=\"wp-block-heading\">Integration Guide<\/h3>\n\n<p>If you haven&#8217;t done so yet, log in to the Spoki platform at this link: <a href=\"https:\/\/spoki.app\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/spoki.app\/<\/a><\/p>\n\n<h3 class=\"wp-block-heading\">1. Spoki Automation<\/h3>\n\n<h4 class=\"wp-block-heading\">1.1 Create a New Automation<\/h4>\n\n<p>Below we will see how to create a new automation to connect with Ringover. If you have already created the automation, you can skip this step.<\/p>\n\n<p>First, navigate to the <em><strong>Automations<\/strong><\/em> section as shown below and click on the <em><strong>New<\/strong><\/em> button in the upper right corner.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"825\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/11\/localhost_3000_automations_3989-1024x825.png\" alt=\"\" class=\"wp-image-5074\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/11\/localhost_3000_automations_3989-1024x825.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/11\/localhost_3000_automations_3989-300x242.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/11\/localhost_3000_automations_3989-768x619.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/11\/localhost_3000_automations_3989.png 1517w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>Now choose a template for your automation, or click on <em><strong>Blank Automation<\/strong><\/em> if you want to build your automation from scratch.<\/p>\n\n<p>In the following example, we will start from an empty automation.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"718\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/localhost_3000_automations-1-1024x718.png\" alt=\"\" class=\"wp-image-5284\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/localhost_3000_automations-1-1024x718.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/localhost_3000_automations-1-300x210.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/localhost_3000_automations-1-768x539.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/localhost_3000_automations-1-1536x1077.png 1536w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/localhost_3000_automations-1.png 1744w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h4 class=\"wp-block-heading\">1.2 Add the start trigger<\/h4>\n\n<p>Once you have created your automation, click on <em><strong>Add start trigger<\/strong><\/em>, and in the menu that appears, select <em><strong>Integrations<\/strong><\/em> from the list on the left, then click on <strong><em>Ringover<\/em><\/strong>.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"825\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/11\/localhost_3000_automations_3989-2-copia-1024x825.png\" alt=\"\" class=\"wp-image-5082\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/11\/localhost_3000_automations_3989-2-copia-1024x825.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/11\/localhost_3000_automations_3989-2-copia-300x242.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/11\/localhost_3000_automations_3989-2-copia-768x619.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/11\/localhost_3000_automations_3989-2-copia.png 1517w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"718\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/localhost_3000_automations-3-1024x718.png\" alt=\"\" class=\"wp-image-5288\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/localhost_3000_automations-3-1024x718.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/localhost_3000_automations-3-300x210.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/localhost_3000_automations-3-768x539.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/localhost_3000_automations-3-1536x1077.png 1536w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/localhost_3000_automations-3.png 1744w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>In the window that opens, take note of the <strong><em>Webhook URL<\/em><\/strong><\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"718\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/localhost_3000_automations-5-1024x718.png\" alt=\"\" class=\"wp-image-5292\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/localhost_3000_automations-5-1024x718.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/localhost_3000_automations-5-300x210.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/localhost_3000_automations-5-768x539.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/localhost_3000_automations-5-1536x1077.png 1536w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/localhost_3000_automations-5.png 1744w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>Now you are ready to move to Ringover.<\/p>\n\n<h3 class=\"wp-block-heading\">2. Ringover<\/h3>\n\n<p>If you haven&#8217;t done so yet, log in to your Ringover account and go to the Webhooks section by clicking on this link: <a href=\"https:\/\/dashboard.ringover.com\/webhooks\">https:\/\/dashboard.ringover.com\/webhooks<\/a><\/p>\n\n<p>Activate the <strong><em>Call Event <\/em><\/strong>option and paste the Webhook URL provided by Spoki into the fields below.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"718\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_webhooks-1024x718.png\" alt=\"\" class=\"wp-image-5296\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_webhooks-1024x718.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_webhooks-300x210.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_webhooks-768x539.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_webhooks-1536x1077.png 1536w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_webhooks.png 1744w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h3 class=\"wp-block-heading\">2.1 Ringover IVRs<\/h3>\n\n<p>To start your Spoki automation within the IVR flow, follow these steps:<\/p>\n\n<p>Go to the IVRs section from the menu on the left and click on the specific IVR, in our case, Test.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"763\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-2-1-1024x763.png\" alt=\"\" class=\"wp-image-5452\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-2-1-1024x763.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-2-1-300x224.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-2-1-768x572.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-2-1-1536x1145.png 1536w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-2-1.png 1543w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>Choose which scenario to edit.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"763\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-3-1024x763.png\" alt=\"\" class=\"wp-image-5456\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-3-1024x763.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-3-300x224.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-3-768x572.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-3-1536x1145.png 1536w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-3.png 1543w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>Click on the + to add a new step and then click on <strong>Ringover Users.<\/strong><\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"763\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-4-1024x763.png\" alt=\"\" class=\"wp-image-5460\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-4-1024x763.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-4-300x224.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-4-768x572.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-4-1536x1145.png 1536w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-4.png 1543w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"763\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-5-1024x763.png\" alt=\"\" class=\"wp-image-5464\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-5-1024x763.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-5-300x224.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-5-768x572.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-5-1536x1145.png 1536w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-5.png 1543w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>Click on the button shown in the image. Once done, in the <strong>Call forwarding <\/strong>section, click on Smart and paste the Webhook URL provided by Spoki. <\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"763\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-6-1024x763.png\" alt=\"\" class=\"wp-image-5468\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-6-1024x763.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-6-300x224.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-6-768x572.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-6-1536x1145.png 1536w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-6.png 1543w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"763\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-7-1024x763.png\" alt=\"\" class=\"wp-image-5472\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-7-1024x763.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-7-300x224.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-7-768x572.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-7-1536x1145.png 1536w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/12\/dashboard.ringover.com_ivrs-7.png 1543w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p> <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Thanks to this integration, you will be able to launch a Spoki automation within Ringover. Integration Guide If you haven&#8217;t [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[47],"doc_tag":[],"class_list":["post-5301","docs","type-docs","status-publish","hentry","doc_category-integrations"],"year_month":"2026-04","word_count":297,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Salvatore Corsa","author_nicename":"salvatore","author_url":"https:\/\/support.spoki.com\/en\/author\/salvatore\/"},"doc_category_info":[{"term_name":"Integrations","term_url":"https:\/\/support.spoki.com\/en\/docs-category\/integrations\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ringover - Supporto Spoki<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.spoki.com\/en\/docs\/integrations\/ringover\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ringover - Supporto Spoki\" \/>\n<meta property=\"og:description\" content=\"Thanks to this integration, you will be able to launch a Spoki automation within Ringover. 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