{"id":7408,"date":"2025-04-02T08:43:44","date_gmt":"2025-04-02T08:43:44","guid":{"rendered":"https:\/\/support.spoki.com\/docs\/uncategorized\/introduction-to-using-the-otp-code\/"},"modified":"2025-08-08T09:40:31","modified_gmt":"2025-08-08T09:40:31","password":"","slug":"introduction-to-using-the-otp-code","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/en\/docs\/how-to-en\/introduction-to-using-the-otp-code\/","title":{"rendered":"Introduction to Using the OTP Code"},"content":{"rendered":"\n

What is an OTP Code?<\/strong><\/h2>\n\n

The OTP (One-Time Password<\/em>) code is a temporary password used as an additional security layer for your account. This feature is part of the two-factor authentication (2FA<\/em>) process, which helps protect your access even if your primary password is compromised. <\/p>\n\n

How Does It Work?<\/strong><\/h2>\n\n

After entering your password:<\/p>\n\n

    \n
  • You will receive an email<\/strong> containing a 5-digit OTP code sent to the address associated with your account.<\/li>\n\n\n\n
  • The code is valid for 30 minutes<\/strong> and must be entered on the login screen to complete access.<\/li>\n\n\n\n
  • OTP authentication is mandatory<\/strong> and cannot be disabled.<\/li>\n<\/ul>\n\n

    Why Is It Important?<\/strong><\/h2>\n\n

    Using an OTP code provides several security advantages:<\/p>\n\n

      \n
    • Reduces the risk of unauthorized access.<\/li>\n\n\n\n
    • Ensures that only someone with access to the registered email can complete the login.<\/li>\n\n\n\n
    • Protects your account from potential cyberattacks.<\/li>\n<\/ul>\n\n

      Next Steps<\/strong><\/h2>\n\n

      To log in securely:<\/p>\n\n

        \n
      • Make sure you have access to the registered email address.<\/li>\n\n\n\n
      • Enter the OTP code within the time limit.<\/li>\n\n\n\n
      • If the code expires, request a new one by repeating the login process.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

        What is an OTP Code? 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