{"id":2174,"date":"2022-10-05T12:41:23","date_gmt":"2022-10-05T12:41:23","guid":{"rendered":"https:\/\/support.spoki.com\/docs\/uncategorized\/limites-de-contacto-diarios\/"},"modified":"2023-11-13T11:18:42","modified_gmt":"2023-11-13T11:18:42","password":"","slug":"limites-de-contacto-diarios","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/es\/docs\/normas-de-whatsapp\/limites-de-contacto-diarios\/","title":{"rendered":"L\u00edmites de contacto \u00abdiarios"},"content":{"rendered":"\n<p>Los l\u00edmites de contactos determinan el n\u00famero de usuarios \u00fanicos a los que su empresa puede enviar mensajes diariamente. Esto incluye tanto las nuevas conversaciones como las ya existentes con los usuarios. Los l\u00edmites de mensajes NO limitan el n\u00famero de mensajes que la empresa puede enviar, sino s\u00f3lo el n\u00famero de usuarios a los que se pueden enviar mensajes. Adem\u00e1s, estos l\u00edmites NO se aplican a los mensajes en respuesta a un mensaje publicado inicialmente por un usuario en un periodo de 24 horas.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Nivel 0<\/strong>: s\u00f3lo si tu Meta Business Manager no est\u00e1 verificado puedes enviar mensajes a 250 usuarios diferentes en un periodo de 24 horas.<\/li>\n\n\n\n<li><strong>Nivel 1<\/strong>: permite a su empresa enviar mensajes a 1000 usuarios diferentes en un plazo de 24 horas.<\/li>\n\n\n\n<li><strong>Nivel 2<\/strong>: permite a su empresa enviar mensajes a 10 000 usuarios diferentes en un periodo de 24 horas.<\/li>\n\n\n\n<li><strong>Nivel 3<\/strong>: permite a su empresa enviar mensajes a 100 000 usuarios diferentes en un periodo de 24 horas.<\/li>\n\n\n\n<li><strong>Nivel 4<\/strong>: permite a su empresa enviar mensajes a un n\u00famero ilimitado de usuarios diferentes en un plazo de 24 horas.<\/li>\n<\/ul>\n\n\n\n<p>Al registrarse con el n\u00famero de tel\u00e9fono, una empresa empieza en el nivel 1.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Niveles m\u00f3viles<\/h2>\n\n\n\n<p>Ascender\u00e1s autom\u00e1ticamente a un nivel superior en funci\u00f3n del volumen y la calidad de los mensajes enviados. Por el contrario, puede bajar de categor\u00eda si los usuarios denuncian muchas de sus publicaciones.<\/p>\n\n\n\n<p>El n\u00famero de tel\u00e9fono de una empresa pasa al siguiente nivel si:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>El estado del <a href=\"https:\/\/www.facebook.com\/business\/help\/896873687365001\" target=\"_blank\" rel=\"noreferrer noopener\">n\u00famero de<\/a> tel\u00e9fono es <strong>Conectado<\/strong>.<\/li>\n\n\n\n<li>El <a href=\"https:\/\/www.facebook.com\/business\/help\/896873687365001\" target=\"_blank\" rel=\"noreferrer noopener\">\u00edndice de calidad del n\u00famero de tel\u00e9fono<\/a> es <strong>Medio<\/strong> o <strong>Alto<\/strong>.<\/li>\n\n\n\n<li>En los \u00faltimos 7 d\u00edas, ha iniciado X o m\u00e1s conversaciones con clientes \u00fanicos, donde X es el l\u00edmite de mensajes actual dividido por 2.<\/li>\n<\/ul>\n\n\n\n<p>Cuando se den estas condiciones en la cuenta, WhatsApp ampliar\u00e1 el l\u00edmite de mensajes en un nivel despu\u00e9s de 24 horas.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Ejemplo<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"830\" height=\"371\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-12-06-alle-16.54.10.png\" alt=\"\" class=\"wp-image-420\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-12-06-alle-16.54.10.png 830w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-12-06-alle-16.54.10-300x134.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-12-06-alle-16.54.10-768x343.png 768w\" sizes=\"(max-width: 830px) 100vw, 830px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"837\" height=\"374\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-12-06-alle-16.54.21.png\" alt=\"\" class=\"wp-image-421\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-12-06-alle-16.54.21.png 837w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-12-06-alle-16.54.21-300x134.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-12-06-alle-16.54.21-768x343.png 768w\" sizes=\"(max-width: 837px) 100vw, 837px\" \/><\/figure>\n\n\n\n<p>Reducir el l\u00edmite<\/p>\n\n\n\n<p>Cada vez que inicias una nueva conversaci\u00f3n con un cliente \u00fanico, WhatsApp comprueba la calificaci\u00f3n de <a href=\"https:\/\/www.facebook.com\/business\/help\/896873687365001\" target=\"_blank\" rel=\"noreferrer noopener\">calidad del n\u00famero de tel\u00e9fono<\/a>. Si la valoraci\u00f3n ha sido <strong>Baja<\/strong> durante los \u00faltimos 7 d\u00edas, whatsapp reduce autom\u00e1ticamente el l\u00edmite de mensajes en un nivel.<\/p>\n\n\n\n<p>A continuaci\u00f3n se muestra la <a href=\"https:\/\/developers.facebook.com\/docs\/whatsapp\/messaging-limits\">documentaci\u00f3n oficial de WhatsApp<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Art\u00edculos relacionados<\/h2>\n\n\n\n<p><a href=\"https:\/\/support.spoki.com\/es\/docs\/normas-de-whatsapp\/normas-para-evitar-un-bloqueo-de-whatsapp\/\" target=\"_blank\" rel=\"noreferrer noopener\">Reglas para evitar un bloqueo de WhatsApp<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/support.spoki.com\/es\/docs\/normas-de-whatsapp\/calidad-de-los-mensajes-enviados\/\" target=\"_blank\" rel=\"noreferrer noopener\">Calidad de los mensajes enviados<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Los l\u00edmites de contactos determinan el n\u00famero de usuarios \u00fanicos a los que su empresa puede enviar mensajes diariamente. Esto [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[40],"doc_tag":[],"class_list":["post-2174","docs","type-docs","status-publish","hentry","doc_category-normas-de-whatsapp"],"year_month":"2026-06","word_count":399,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"romantic-torvalds","author_nicename":"romantic-torvalds","author_url":"https:\/\/support.spoki.com\/es\/author\/romantic-torvalds\/"},"doc_category_info":[{"term_name":"Normas de WhatsApp","term_url":"https:\/\/support.spoki.com\/es\/docs-category\/normas-de-whatsapp\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>L\u00edmites de contacto &quot;diarios - Supporto Spoki<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.spoki.com\/docs\/regole-whatsapp\/limiti-contatti\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"L\u00edmites de contacto &quot;diarios - Supporto Spoki\" \/>\n<meta property=\"og:description\" content=\"Los l\u00edmites de contactos determinan el n\u00famero de usuarios \u00fanicos a los que su empresa puede enviar mensajes diariamente. 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