{"id":2175,"date":"2022-10-05T16:26:25","date_gmt":"2022-10-05T16:26:25","guid":{"rendered":"https:\/\/support.spoki.com\/docs\/uncategorized\/listas\/"},"modified":"2025-08-07T14:48:37","modified_gmt":"2025-08-07T14:48:37","password":"","slug":"listas","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/es\/docs\/plataforma\/listas\/","title":{"rendered":"Listas"},"content":{"rendered":"\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"epyt-video-wrapper\"><div  style=\"display: block; margin: 0px auto;\"  id=\"_ytid_21460\"  width=\"800\" height=\"450\"  data-origwidth=\"800\" data-origheight=\"450\"  data-relstop=\"1\" data-facadesrc=\"https:\/\/www.youtube.com\/embed\/4zqD4KIWCfQ?enablejsapi=1&#038;list=PLF16izqw4nK5OYZtbP9vto31w8tyKy3K6&#038;index=9&#038;autoplay=0&#038;cc_load_policy=0&#038;cc_lang_pref=&#038;iv_load_policy=1&#038;loop=0&#038;rel=0&#038;fs=1&#038;playsinline=0&#038;autohide=2&#038;theme=dark&#038;color=red&#038;controls=1&#038;disablekb=0&#038;\" class=\"__youtube_prefs__ epyt-facade epyt-is-override  no-lazyload\" data-epautoplay=\"1\" ><img decoding=\"async\" data-spai-excluded=\"true\" class=\"epyt-facade-poster skip-lazy\" loading=\"lazy\"  alt=\"YouTube player\"  src=\"https:\/\/i.ytimg.com\/vi\/4zqD4KIWCfQ\/maxresdefault.jpg\"  \/><button class=\"epyt-facade-play\" aria-label=\"Play\"><svg data-no-lazy=\"1\" height=\"100%\" version=\"1.1\" viewBox=\"0 0 68 48\" width=\"100%\"><path class=\"ytp-large-play-button-bg\" d=\"M66.52,7.74c-0.78-2.93-2.49-5.41-5.42-6.19C55.79,.13,34,0,34,0S12.21,.13,6.9,1.55 C3.97,2.33,2.27,4.81,1.48,7.74C0.06,13.05,0,24,0,24s0.06,10.95,1.48,16.26c0.78,2.93,2.49,5.41,5.42,6.19 C12.21,47.87,34,48,34,48s21.79-0.13,27.1-1.55c2.93-0.78,4.64-3.26,5.42-6.19C67.94,34.95,68,24,68,24S67.94,13.05,66.52,7.74z\" fill=\"#f00\"><\/path><path d=\"M 45,24 27,14 27,34\" fill=\"#fff\"><\/path><\/svg><\/button><\/div><\/div>\n<\/div><\/figure>\n\n\n\n<p>En el men\u00fa Listas, es posible crear listas de clientes que ser\u00e1n objeto de mensajer\u00eda masiva.<\/p>\n\n\n\n<p>Desde el men\u00fa Listas &gt;&gt; Nuevo<\/p>\n\n\n\n<p>Es posible crear una nueva lista a partir de un archivo CSV que se importar\u00e1, o es posible crear una lista que incluya una lista de clientes ya registrados en la plataforma. A veces es \u00fatil crear listas vac\u00edas, que se rellenar\u00e1n directamente a partir de la interacci\u00f3n del cliente con los mensajes enviados, a\u00f1adiendo la funcionalidad \u00aba\u00f1adir a lista\u00bb dentro de la automatizaci\u00f3n. V\u00e9ase el apartado Automatizaci\u00f3n.<\/p>\n\n\n\n<p>En el primer caso bastar\u00e1 con subir el fichero CSV previamente comprobado a trav\u00e9s de <a href=\"https:\/\/support.spoki.com\/es\/docs\/plataforma\/gestionar-csv\/\">Cargar CSV<\/a> tras pulsar en \u201cNuevo\u201d, mientras que en el segundo ser\u00e1 necesario dar un nombre a la lista y pulsando en \u201ceditar\u201d ser\u00e1 posible seleccionar los clientes ya registrados en Spoki que se desean a\u00f1adir a la nueva lista.<\/p>\n\n\n\n<p>En la parte superior de la pantalla, es posible cambiar el nombre de la lista y ver el n\u00famero de contactos que hay en ella.<\/p>\n\n\n\n<p>En la parte inferior, a la izquierda, aparecen todos los contactos en el men\u00fa \u201cContactos\u201d de Spoki. Los contactos asociados o por asociar a la lista se muestran en la parte derecha.<\/p>\n\n\n\n<p>En particular, mediante el uso de filtros, o simplemente seleccionando los contactos en la parte izquierda de la pantalla, se pueden definir los contactos que se a\u00f1adir\u00e1n a la lista simplemente haciendo clic en la flecha verde. \u00a1Atenci\u00f3n! Al aplicar el filtro, solo se mostrar\u00e1n los 100 primeros contactos. Es necesario desplazarse hacia abajo, hacer clic en \u201ccargar m\u00e1s\u201d y volver a la parte superior haciendo clic en \u201cseleccionar todo\u201d.<\/p>\n\n\n\n<p>Si desea eliminar algunos contactos de la lista, puede realizar la operaci\u00f3n inversa seleccionando los contactos de la lista de la derecha. Movi\u00e9ndolos con la flecha roja hacia la izquierda, se eliminar\u00e1n.<\/p>\n\n\n\n<p>Una vez asignado un cliente a una lista, ser\u00e1 posible eliminarlo de esa lista o a\u00f1adirlo a otra de forma autom\u00e1tica directamente dentro de las automatizaciones. (Ver <a href=\"https:\/\/support.spoki.com\/es\/docs\/plataforma\/automatizaciones\/\">Automatizaciones<\/a>)<\/p>\n\n\n\n<p>Tambi\u00e9n es posible a\u00f1adir o eliminar etiquetas o a\u00f1adir o eliminar operador de una lista utilizando los botones situados en la parte inferior derecha de la siguiente imagen.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Art\u00edculos relacionados<\/h2>\n\n\n\n<p><a href=\"https:\/\/support.spoki.com\/es\/docs\/como\/como-etiquetar-contactos-en-una-lista\/\" target=\"_blank\" rel=\"noreferrer noopener\">C\u00f3mo etiquetar contactos en una lista<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/support.spoki.com\/es\/docs\/como\/como-actualizar-el-perfil-de-whatsapp-de-spoki\/\" target=\"_blank\" rel=\"noreferrer noopener\">C\u00f3mo crear nuevos usuarios y asignarles diferentes poderes<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/support.spoki.com\/docs\/how-to\/come-eliminare-i-contatti-in-automatico\/\" target=\"_blank\" rel=\"noreferrer noopener\">C\u00f3mo eliminar contactos autom\u00e1ticamente<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>En el men\u00fa Listas, es posible crear listas de clientes que ser\u00e1n objeto de mensajer\u00eda masiva. Desde el men\u00fa Listas [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[39],"doc_tag":[],"class_list":["post-2175","docs","type-docs","status-publish","hentry","doc_category-plataforma"],"year_month":"2026-06","word_count":431,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"romantic-torvalds","author_nicename":"romantic-torvalds","author_url":"https:\/\/support.spoki.com\/es\/author\/romantic-torvalds\/"},"doc_category_info":[{"term_name":"Plataforma","term_url":"https:\/\/support.spoki.com\/es\/docs-category\/plataforma\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Listas - Supporto Spoki<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.spoki.com\/es\/docs\/plataforma\/listas\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Listas - Supporto Spoki\" \/>\n<meta property=\"og:description\" content=\"En el men\u00fa Listas, es posible crear listas de clientes que ser\u00e1n objeto de mensajer\u00eda masiva. 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