{"id":2220,"date":"2022-10-10T09:44:50","date_gmt":"2022-10-10T09:44:50","guid":{"rendered":"https:\/\/support.spoki.com\/docs\/uncategorized\/autorizacion-de-uso\/"},"modified":"2023-11-07T11:17:36","modified_gmt":"2023-11-07T11:17:36","password":"","slug":"autorizacion-de-uso","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/es\/docs\/normas-de-whatsapp\/autorizacion-de-uso\/","title":{"rendered":"Autorizaci\u00f3n de uso"},"content":{"rendered":"\n<p>Spoki utiliza oficialmente el canal API de WhatsApp Cloud. Se trata de un canal regulado, con normas muy espec\u00edficas que debes conocer.<\/p>\n\n<p>Para utilizar la API de WhatsApp Cloud a trav\u00e9s de Spoki, lo primero que hay que hacer es solicitar la aprobaci\u00f3n de WhatsApp.<br\/>La aprobaci\u00f3n de WhatsApp es un proceso que puede durar hasta 30 d\u00edas, aunque por t\u00e9rmino medio s\u00f3lo tarda 15 y se requieren algunos requisitos previos importantes.<\/p>\n\n<p>Requisitos previos de la API de WhatsApp Cloud:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Ser una empresa. Se trata de un canal exclusivo para empresas. Debe tener un n\u00famero de IVA normal.<\/li>\n\n\n\n<li>Cumplir la normativa sobre ventas por WhatsApp. Algunas categor\u00edas de productos no pueden utilizar este canal de WhatsApp. En general, las empresas que venden no pueden activar Spoki:\n<ul class=\"wp-block-list\">\n<li>complementos alimenticios inseguros,<\/li>\n\n\n\n<li>tabaco,<\/li>\n\n\n\n<li>\u00f3rganos y animales vivos,<\/li>\n\n\n\n<li>productos y servicios para adultos,<\/li>\n\n\n\n<li>marketing multinivel,<\/li>\n\n\n\n<li>apuestas<\/li>\n\n\n\n<li>&#8230;<br\/>Te aconsejamos que consultes la <a rel=\"noreferrer noopener\" href=\"https:\/\/www.whatsapp.com\/legal\/commerce-policy\/\" target=\"_blank\">Pol\u00edtica de Ventas de WhatsApp<\/a>.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Tener un sitio web<\/li>\n\n\n\n<li>Estar registrado en Meta Business Manager. Durante la fase de solicitud, Meta\/Facebook verificar\u00e1 tu cuenta. (Los gestores de empresas no verificadas siguen permitiendo el uso de Spoki pero con un l\u00edmite de 50 contactos diarios)<\/li>\n\n\n\n<li>Tener un n\u00famero de tel\u00e9fono propio. En el n\u00famero de tel\u00e9fono en el que se activar\u00e1 Spoki, no ser\u00e1 posible utilizar las aplicaciones normales de WhatsApp y WhatsApp Business.<\/li>\n<\/ul>\n\n<p>Spoki te seguir\u00e1 y asistir\u00e1 durante el<a href=\"https:\/\/support.spoki.com\/?post_type=docs&amp;p=6\" target=\"_blank\" rel=\"noreferrer noopener\">proceso de aprobaci\u00f3n de WhatsApp<\/a>.<\/p>\n\n<h2 class=\"wp-block-heading\">Art\u00edculos relacionados<\/h2>\n\n<p><a href=\"https:\/\/support.spoki.com\/es\/docs\/normas-de-whatsapp\/tipos-de-mensajes\/\" target=\"_blank\" rel=\"noreferrer noopener\">Tipos de mensajes<\/a><\/p>\n\n<p><a href=\"https:\/\/support.spoki.com\/es\/docs\/normas-de-whatsapp\/conversaciones\/\" target=\"_blank\" rel=\"noreferrer noopener\">Qu\u00e9 son las conversaciones de WhatsApp<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Spoki utiliza oficialmente el canal API de WhatsApp Cloud. Se trata de un canal regulado, con normas muy espec\u00edficas que [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[40],"doc_tag":[],"class_list":["post-2220","docs","type-docs","status-publish","hentry","doc_category-normas-de-whatsapp"],"year_month":"2026-04","word_count":257,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"romantic-torvalds","author_nicename":"romantic-torvalds","author_url":"https:\/\/support.spoki.com\/es\/author\/romantic-torvalds\/"},"doc_category_info":[{"term_name":"Normas de WhatsApp","term_url":"https:\/\/support.spoki.com\/es\/docs-category\/normas-de-whatsapp\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Autorizaci\u00f3n de uso - Supporto Spoki<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.spoki.com\/docs\/regole-whatsapp\/autorizzazione-allutilizzo\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Autorizaci\u00f3n de uso - Supporto Spoki\" \/>\n<meta property=\"og:description\" content=\"Spoki utiliza oficialmente el canal API de WhatsApp Cloud. Se trata de un canal regulado, con normas muy espec\u00edficas que [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/support.spoki.com\/docs\/regole-whatsapp\/autorizzazione-allutilizzo\/\" \/>\n<meta property=\"og:site_name\" content=\"Supporto Spoki\" \/>\n<meta property=\"article:modified_time\" content=\"2023-11-07T11:17:36+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/support.spoki.com\/docs\/regole-whatsapp\/autorizzazione-allutilizzo\/\",\"url\":\"https:\/\/support.spoki.com\/docs\/regole-whatsapp\/autorizzazione-allutilizzo\/\",\"name\":\"Autorizaci\u00f3n de uso - Supporto Spoki\",\"isPartOf\":{\"@id\":\"https:\/\/support.spoki.com\/#website\"},\"datePublished\":\"2022-10-10T09:44:50+00:00\",\"dateModified\":\"2023-11-07T11:17:36+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/support.spoki.com\/docs\/regole-whatsapp\/autorizzazione-allutilizzo\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/support.spoki.com\/docs\/regole-whatsapp\/autorizzazione-allutilizzo\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/support.spoki.com\/docs\/regole-whatsapp\/autorizzazione-allutilizzo\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/support.spoki.com\/es\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Docs\",\"item\":\"https:\/\/support.spoki.com\/docs\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Autorizaci\u00f3n de uso\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/support.spoki.com\/#website\",\"url\":\"https:\/\/support.spoki.com\/\",\"name\":\"Supporto Spoki\",\"description\":\"Documentation for Spoki use\",\"publisher\":{\"@id\":\"https:\/\/support.spoki.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/support.spoki.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/support.spoki.com\/#organization\",\"name\":\"Supporto Spoki\",\"url\":\"https:\/\/support.spoki.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/support.spoki.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/11\/Logo_Spoki-Primary_Black-01-scaled.jpg\",\"contentUrl\":\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/11\/Logo_Spoki-Primary_Black-01-scaled.jpg\",\"width\":2560,\"height\":761,\"caption\":\"Supporto Spoki\"},\"image\":{\"@id\":\"https:\/\/support.spoki.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.linkedin.com\/company\/spokiapp\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Autorizaci\u00f3n de uso - Supporto Spoki","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/support.spoki.com\/docs\/regole-whatsapp\/autorizzazione-allutilizzo\/","og_locale":"es_ES","og_type":"article","og_title":"Autorizaci\u00f3n de uso - Supporto Spoki","og_description":"Spoki utiliza oficialmente el canal API de WhatsApp Cloud. Se trata de un canal regulado, con normas muy espec\u00edficas que [&hellip;]","og_url":"https:\/\/support.spoki.com\/docs\/regole-whatsapp\/autorizzazione-allutilizzo\/","og_site_name":"Supporto Spoki","article_modified_time":"2023-11-07T11:17:36+00:00","twitter_card":"summary_large_image","twitter_misc":{"Tiempo de lectura":"1 minuto"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/support.spoki.com\/docs\/regole-whatsapp\/autorizzazione-allutilizzo\/","url":"https:\/\/support.spoki.com\/docs\/regole-whatsapp\/autorizzazione-allutilizzo\/","name":"Autorizaci\u00f3n de uso - Supporto Spoki","isPartOf":{"@id":"https:\/\/support.spoki.com\/#website"},"datePublished":"2022-10-10T09:44:50+00:00","dateModified":"2023-11-07T11:17:36+00:00","breadcrumb":{"@id":"https:\/\/support.spoki.com\/docs\/regole-whatsapp\/autorizzazione-allutilizzo\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/support.spoki.com\/docs\/regole-whatsapp\/autorizzazione-allutilizzo\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/support.spoki.com\/docs\/regole-whatsapp\/autorizzazione-allutilizzo\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/support.spoki.com\/es\/"},{"@type":"ListItem","position":2,"name":"Docs","item":"https:\/\/support.spoki.com\/docs\/"},{"@type":"ListItem","position":3,"name":"Autorizaci\u00f3n de uso"}]},{"@type":"WebSite","@id":"https:\/\/support.spoki.com\/#website","url":"https:\/\/support.spoki.com\/","name":"Supporto Spoki","description":"Documentation for Spoki use","publisher":{"@id":"https:\/\/support.spoki.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/support.spoki.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/support.spoki.com\/#organization","name":"Supporto Spoki","url":"https:\/\/support.spoki.com\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/support.spoki.com\/#\/schema\/logo\/image\/","url":"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/11\/Logo_Spoki-Primary_Black-01-scaled.jpg","contentUrl":"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/11\/Logo_Spoki-Primary_Black-01-scaled.jpg","width":2560,"height":761,"caption":"Supporto Spoki"},"image":{"@id":"https:\/\/support.spoki.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/spokiapp\/"]}]}},"_links":{"self":[{"href":"https:\/\/support.spoki.com\/es\/wp-json\/wp\/v2\/docs\/2220","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.spoki.com\/es\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/support.spoki.com\/es\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/support.spoki.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.spoki.com\/es\/wp-json\/wp\/v2\/comments?post=2220"}],"version-history":[{"count":1,"href":"https:\/\/support.spoki.com\/es\/wp-json\/wp\/v2\/docs\/2220\/revisions"}],"predecessor-version":[{"id":2223,"href":"https:\/\/support.spoki.com\/es\/wp-json\/wp\/v2\/docs\/2220\/revisions\/2223"}],"wp:attachment":[{"href":"https:\/\/support.spoki.com\/es\/wp-json\/wp\/v2\/media?parent=2220"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/support.spoki.com\/es\/wp-json\/wp\/v2\/doc_category?post=2220"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/support.spoki.com\/es\/wp-json\/wp\/v2\/doc_tag?post=2220"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}