{"id":2254,"date":"2022-10-18T10:11:27","date_gmt":"2022-10-18T10:11:27","guid":{"rendered":"https:\/\/support.spoki.com\/docs\/uncategorized\/como-acceder-a-las-nuevas-funciones-de-spoki\/"},"modified":"2024-07-03T10:41:04","modified_gmt":"2024-07-03T10:41:04","password":"","slug":"como-acceder-a-las-nuevas-funciones-de-spoki","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/es\/docs\/como\/como-acceder-a-las-nuevas-funciones-de-spoki\/","title":{"rendered":"Migraci\u00f3n desde el antiguo proveedor de Twilio"},"content":{"rendered":"\n<p class=\"has-background\" style=\"background-color:#ebebebeb\"><strong>\u26a0\ufe0f Solo para clientes que hayan activado la plataforma Spoki hasta mayo de 2022.<\/strong><\/p>\n\n<p>Spoki ha introducido (y seguir\u00e1 introduciendo) importantes innovaciones en su plataforma para seguir el ritmo de Whatsapp. Para aquellos que tengan activada la plataforma hasta mayo de 2022, el acceso a estas nuevas funcionalidades es limitado y es necesario realizar unos pasos para acceder a las mismas.<\/p>\n\n<p>Los pasos en cuesti\u00f3n consisten en dar de alta una nueva solicitud para activar el servicio Spoki en un <strong>nuevo n\u00famero de tu propiedad<\/strong>.<\/p>\n\n<p>Tenga en cuenta que esta migraci\u00f3n es ofrecida gratuitamente por Spoki y debe realizarse antes de <strong>AGOSTO de 2024. <\/strong> A partir de octubre, los n\u00fameros activados antes de mayo de 2022 dejar\u00e1n de funcionar. Es obligatorio actualizar tu cuenta a las nuevas funcionalidades para poder seguir utilizando Spoki.<\/p>\n\n<h2 class=\"wp-block-heading\">Ventajas<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Enviar plantilla con media\/ pdf en el primer mensaje al cliente<\/li>\n\n\n\n<li>Disponer de informaci\u00f3n en directo sobre el estado de tu cuenta de WhatsApp (te permite ver si has recibido muchas alertas\/bloqueos de clientes).<\/li>\n\n\n\n<li>Accede a todas las futuras novedades que WhatsApp introducir\u00e1 en el canal WhatsApp API<\/li>\n\n\n\n<li>Paga s\u00f3lo por el inicio de la conversaci\u00f3n (tramo de 24 horas que comienza en el momento en que env\u00edas el primer mensaje) y ya no por los mensajes individuales intercambiados con los clientes.<\/li>\n<\/ul>\n\n<p class=\"has-background\" style=\"background-color:#ebebeb\">El nuevo plan de tarifas s\u00f3lo para migraciones de cuentas antiguas existentes en mayo de 2022 es el siguiente: <br\/><strong>Coste por categor\u00eda de conversaci\u00f3n de hasta 0,10 euros+IVA<\/strong> (dependiendo de la denominaci\u00f3n de la recarga adquirida) y mensajes ilimitados gratuitos intercambiados durante la conversaci\u00f3n (que dura 24 horas).<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>C\u00f3mo cambiar a la nueva plataforma<\/strong><\/h2>\n\n<p>Puedes solicitar el nuevo onboarding de forma gratuita siguiendo las instrucciones del paso 1 de la secci\u00f3n <a href=\"https:\/\/support.spoki.com\/es\/docs\/incorporacion\/activacion-de-spoki-autorizacion-de-meta-bm\/\"> Activaci\u00f3n.<\/a><\/p>\n\n<h2 class=\"wp-block-heading\">Art\u00edculos relacionados<\/h2>\n\n<p><a href=\"https:\/\/support.spoki.com\/es\/docs\/incorporacion\/puedo-utilizar-el-mismo-numero-para-la-plataforma-spoki-y-una-cuenta-de-whatsapp-normal\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u00bfPuedo utilizar el mismo n\u00famero para la plataforma Spoki y una cuenta de WhatsApp normal?<\/a><br\/><a href=\"https:\/\/support.spoki.com\/es\/docs\/normas-de-whatsapp\/normas-para-evitar-un-bloqueo-de-whatsapp\/\" target=\"_blank\" rel=\"noreferrer noopener\">Normas para evitar un bloqueo de WhatsApp<\/a><\/p>\n\n<p><a href=\"https:\/\/support.spoki.com\/es\/docs\/normas-de-whatsapp\/autorizacion-de-uso\/\" target=\"_blank\" rel=\"noreferrer noopener\">Autorizaci\u00f3n de uso de WhatsApp<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u26a0\ufe0f Solo para clientes que hayan activado la plataforma Spoki hasta mayo de 2022. Spoki ha introducido (y seguir\u00e1 introduciendo) [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[46],"doc_tag":[],"class_list":["post-2254","docs","type-docs","status-publish","hentry","doc_category-como"],"year_month":"2026-06","word_count":329,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Emanuela Locorotondo","author_nicename":"emanuelalocorotondo","author_url":"https:\/\/support.spoki.com\/es\/author\/emanuelalocorotondo\/"},"doc_category_info":[{"term_name":"C\u00f3mo","term_url":"https:\/\/support.spoki.com\/es\/docs-category\/como\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Migraci\u00f3n desde el antiguo proveedor de Twilio - Supporto Spoki<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.spoki.com\/docs\/how-to\/come-accedere-alle-nuove-funzionalita-di-spoki\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Migraci\u00f3n desde el antiguo proveedor de Twilio - Supporto Spoki\" \/>\n<meta property=\"og:description\" content=\"\u26a0\ufe0f Solo para clientes que hayan activado la plataforma Spoki hasta mayo de 2022. 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