{"id":2288,"date":"2022-11-03T09:32:28","date_gmt":"2022-11-03T09:32:28","guid":{"rendered":"https:\/\/support.spoki.com\/docs\/uncategorized\/como-recuperar-carritos-abandonados-en-woocommerce\/"},"modified":"2023-11-13T13:40:01","modified_gmt":"2023-11-13T13:40:01","password":"","slug":"como-recuperar-carritos-abandonados-en-woocommerce","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/es\/docs\/como\/como-recuperar-carritos-abandonados-en-woocommerce\/","title":{"rendered":"C\u00f3mo recuperar carritos abandonados en Woocommerce"},"content":{"rendered":"\n

Dentro de la plataforma Spoki<\/strong>, es posible activar la recuperaci\u00f3n de carritos de la compra abandonados a trav\u00e9s de un mensaje de WhatsApp<\/strong>. <\/p>\n\n\n\n

En este art\u00edculo vamos a ver lo f\u00e1cil que es crear una automatizaci\u00f3n de recuperaci\u00f3n del carrito de la compra con Spoki y WooCommerce<\/strong>.<\/p>\n\n\n\n

Paso 1: Activar la integraci\u00f3n con WooCommerce<\/h2>\n\n\n\n

Abra la secci\u00f3n ‘integraciones’ y haga clic en WooCommerce, se abrir\u00e1 una pesta\u00f1a en la pantalla de la izquierda. Haga clic en \u00abActivar\u00bb en la esquina superior derecha. Despl\u00e1cese por la pantalla hasta llegar a las automatizaciones y active las que desee. <\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Paso 2: Activar la automatizaci\u00f3n deseada<\/h2>\n\n\n\n

Todas las automatizaciones<\/a> que se pueden activar desde Woocommerce se habr\u00e1n creado autom\u00e1ticamente. <\/p>\n\n\n\n

Dentro de la automatizaci\u00f3n, el paso de inicio, que es una solicitud espec\u00edfica procedente de WooCommerce, y una plantilla de ejemplo ya estar\u00e1n configurados. La plantilla preestablecida contiene 3 campos din\u00e1micos que son: el nombre, el enlace de pago y el enlace de soporte.<\/p>\n\n\n\n

Es posible cambiar el texto de la plantilla (solicitando una nueva en la secci\u00f3n de plantillas – los campos din\u00e1micos contenidos en la plantilla de ejemplo pueden ser trasladados en su totalidad o ser reducidos, pero no es posible a\u00f1adir otros). Tambi\u00e9n se puede a\u00f1adir una etiqueta de identificaci\u00f3n dentro de la automatizaci\u00f3n.<\/p>\n\n\n\n

Para solicitar una nueva plantilla deber\u00e1 entrar en la secci\u00f3n \u00abPlantilla\u00bb, hacer clic en \u00abNueva\u00bb en la parte superior derecha, redactar su nueva plantilla y enviarla para su aprobaci\u00f3n. Una vez aprobada, deber\u00e1 sustituir a la plantilla predeterminada dentro de la automatizaci\u00f3n espec\u00edfica (consulte c\u00f3mo solicitar una plantilla<\/a>).<\/p>\n\n\n\n

Una vez que el mensaje introducido en la automatizaci\u00f3n es el deseado, las automatizaciones deben habilitarse haciendo clic en la automatizaci\u00f3n individual y deslizando el control deslizante de la esquina superior derecha de \u00abinactivo\u00bb a \u00abactivo\u00bb.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

\n NB<\/em>\n<\/strong>Para que Spoki pueda enviar el mensaje de recuperaci\u00f3n del carrito de la compra, es necesario que el cliente deje su n\u00famero de tel\u00e9fono, por lo que recomendamos que se solicite obligatoriamente el n\u00famero de tel\u00e9fono durante el registro. <\/em> <\/p>\n\n\n\n

Tenga en cuenta que para que la automatizaci\u00f3n funcione correctamente, el plugin<\/strong> de<\/strong> Spoki<\/strong><\/a> en WooCommerce<\/strong> y habilite el env\u00edo del mensaje de recuperaci\u00f3n de carrito abandonado.<\/p>\n\n\n\n

Al configurar el plugin, introduzca el n\u00famero activado en la plataforma Spoki y el correo electr\u00f3nico utilizado para acceder a la plataforma.<\/p>\n\n\n\n

Art\u00edculos relacionados<\/h2>\n\n\n\n

C\u00f3mo activar el plugin Woocommerce asociado a Spoki Pro<\/a><\/p>\n\n\n\n

C\u00f3mo insertar el bot\u00f3n de chat de WhatsApp en tu web WordPress<\/a><\/p>\n\n\n\n

C\u00f3mo vincular un bot\u00f3n de chat del sitio a una respuesta autom\u00e1tica<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Dentro de la plataforma Spoki, es posible activar la recuperaci\u00f3n de carritos de la compra abandonados a trav\u00e9s de un […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[46],"doc_tag":[],"class_list":["post-2288","docs","type-docs","status-publish","hentry","doc_category-como"],"year_month":"2026-04","word_count":465,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Emanuela Locorotondo","author_nicename":"emanuelalocorotondo","author_url":"https:\/\/support.spoki.com\/es\/author\/emanuelalocorotondo\/"},"doc_category_info":[{"term_name":"C\u00f3mo","term_url":"https:\/\/support.spoki.com\/es\/docs-category\/como\/"}],"doc_tag_info":[],"yoast_head":"\nC\u00f3mo recuperar carritos abandonados en Woocommerce - Supporto Spoki<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.spoki.com\/docs\/how-to\/come-recuperare-i-carrelli-abbandonati-su-woocommerce\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"C\u00f3mo recuperar carritos abandonados en Woocommerce - Supporto Spoki\" \/>\n<meta property=\"og:description\" content=\"Dentro de la plataforma Spoki, es posible activar la recuperaci\u00f3n de carritos de la compra abandonados a trav\u00e9s de un […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/support.spoki.com\/docs\/how-to\/come-recuperare-i-carrelli-abbandonati-su-woocommerce\/\" \/>\n<meta property=\"og:site_name\" content=\"Supporto Spoki\" \/>\n<meta property=\"article:modified_time\" content=\"2023-11-13T13:40:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/11\/Schermata-2022-11-03-alle-10.16.26-1024x447.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/support.spoki.com\/docs\/how-to\/come-recuperare-i-carrelli-abbandonati-su-woocommerce\/\",\"url\":\"https:\/\/support.spoki.com\/docs\/how-to\/come-recuperare-i-carrelli-abbandonati-su-woocommerce\/\",\"name\":\"C\u00f3mo recuperar carritos abandonados en Woocommerce - Supporto Spoki\",\"isPartOf\":{\"@id\":\"https:\/\/support.spoki.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/support.spoki.com\/docs\/how-to\/come-recuperare-i-carrelli-abbandonati-su-woocommerce\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/support.spoki.com\/docs\/how-to\/come-recuperare-i-carrelli-abbandonati-su-woocommerce\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/11\/Schermata-2022-11-03-alle-10.16.26-1024x447.png\",\"datePublished\":\"2022-11-03T09:32:28+00:00\",\"dateModified\":\"2023-11-13T13:40:01+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/support.spoki.com\/docs\/how-to\/come-recuperare-i-carrelli-abbandonati-su-woocommerce\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/support.spoki.com\/docs\/how-to\/come-recuperare-i-carrelli-abbandonati-su-woocommerce\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/support.spoki.com\/docs\/how-to\/come-recuperare-i-carrelli-abbandonati-su-woocommerce\/#primaryimage\",\"url\":\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/11\/Schermata-2022-11-03-alle-10.16.26-1024x447.png\",\"contentUrl\":\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/11\/Schermata-2022-11-03-alle-10.16.26-1024x447.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/support.spoki.com\/docs\/how-to\/come-recuperare-i-carrelli-abbandonati-su-woocommerce\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/support.spoki.com\/es\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Docs\",\"item\":\"https:\/\/support.spoki.com\/docs\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"C\u00f3mo recuperar carritos abandonados en Woocommerce\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/support.spoki.com\/#website\",\"url\":\"https:\/\/support.spoki.com\/\",\"name\":\"Supporto Spoki\",\"description\":\"Documentation for Spoki use\",\"publisher\":{\"@id\":\"https:\/\/support.spoki.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/support.spoki.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/support.spoki.com\/#organization\",\"name\":\"Supporto Spoki\",\"url\":\"https:\/\/support.spoki.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/support.spoki.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/11\/Logo_Spoki-Primary_Black-01-scaled.jpg\",\"contentUrl\":\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/11\/Logo_Spoki-Primary_Black-01-scaled.jpg\",\"width\":2560,\"height\":761,\"caption\":\"Supporto Spoki\"},\"image\":{\"@id\":\"https:\/\/support.spoki.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.linkedin.com\/company\/spokiapp\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"C\u00f3mo recuperar carritos abandonados en Woocommerce - Supporto Spoki","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/support.spoki.com\/docs\/how-to\/come-recuperare-i-carrelli-abbandonati-su-woocommerce\/","og_locale":"es_ES","og_type":"article","og_title":"C\u00f3mo recuperar carritos abandonados en Woocommerce - Supporto Spoki","og_description":"Dentro de la plataforma Spoki, es posible activar la recuperaci\u00f3n de carritos de la compra abandonados a trav\u00e9s de un […]","og_url":"https:\/\/support.spoki.com\/docs\/how-to\/come-recuperare-i-carrelli-abbandonati-su-woocommerce\/","og_site_name":"Supporto Spoki","article_modified_time":"2023-11-13T13:40:01+00:00","og_image":[{"url":"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/11\/Schermata-2022-11-03-alle-10.16.26-1024x447.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Tiempo de lectura":"3 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/support.spoki.com\/docs\/how-to\/come-recuperare-i-carrelli-abbandonati-su-woocommerce\/","url":"https:\/\/support.spoki.com\/docs\/how-to\/come-recuperare-i-carrelli-abbandonati-su-woocommerce\/","name":"C\u00f3mo recuperar carritos abandonados en Woocommerce - Supporto Spoki","isPartOf":{"@id":"https:\/\/support.spoki.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/support.spoki.com\/docs\/how-to\/come-recuperare-i-carrelli-abbandonati-su-woocommerce\/#primaryimage"},"image":{"@id":"https:\/\/support.spoki.com\/docs\/how-to\/come-recuperare-i-carrelli-abbandonati-su-woocommerce\/#primaryimage"},"thumbnailUrl":"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/11\/Schermata-2022-11-03-alle-10.16.26-1024x447.png","datePublished":"2022-11-03T09:32:28+00:00","dateModified":"2023-11-13T13:40:01+00:00","breadcrumb":{"@id":"https:\/\/support.spoki.com\/docs\/how-to\/come-recuperare-i-carrelli-abbandonati-su-woocommerce\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/support.spoki.com\/docs\/how-to\/come-recuperare-i-carrelli-abbandonati-su-woocommerce\/"]}]},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/support.spoki.com\/docs\/how-to\/come-recuperare-i-carrelli-abbandonati-su-woocommerce\/#primaryimage","url":"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/11\/Schermata-2022-11-03-alle-10.16.26-1024x447.png","contentUrl":"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/11\/Schermata-2022-11-03-alle-10.16.26-1024x447.png"},{"@type":"BreadcrumbList","@id":"https:\/\/support.spoki.com\/docs\/how-to\/come-recuperare-i-carrelli-abbandonati-su-woocommerce\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/support.spoki.com\/es\/"},{"@type":"ListItem","position":2,"name":"Docs","item":"https:\/\/support.spoki.com\/docs\/"},{"@type":"ListItem","position":3,"name":"C\u00f3mo recuperar carritos abandonados en Woocommerce"}]},{"@type":"WebSite","@id":"https:\/\/support.spoki.com\/#website","url":"https:\/\/support.spoki.com\/","name":"Supporto Spoki","description":"Documentation for Spoki use","publisher":{"@id":"https:\/\/support.spoki.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/support.spoki.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/support.spoki.com\/#organization","name":"Supporto Spoki","url":"https:\/\/support.spoki.com\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/support.spoki.com\/#\/schema\/logo\/image\/","url":"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/11\/Logo_Spoki-Primary_Black-01-scaled.jpg","contentUrl":"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/11\/Logo_Spoki-Primary_Black-01-scaled.jpg","width":2560,"height":761,"caption":"Supporto Spoki"},"image":{"@id":"https:\/\/support.spoki.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/spokiapp\/"]}]}},"_links":{"self":[{"href":"https:\/\/support.spoki.com\/es\/wp-json\/wp\/v2\/docs\/2288","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.spoki.com\/es\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/support.spoki.com\/es\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/support.spoki.com\/es\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/support.spoki.com\/es\/wp-json\/wp\/v2\/comments?post=2288"}],"version-history":[{"count":2,"href":"https:\/\/support.spoki.com\/es\/wp-json\/wp\/v2\/docs\/2288\/revisions"}],"predecessor-version":[{"id":2714,"href":"https:\/\/support.spoki.com\/es\/wp-json\/wp\/v2\/docs\/2288\/revisions\/2714"}],"wp:attachment":[{"href":"https:\/\/support.spoki.com\/es\/wp-json\/wp\/v2\/media?parent=2288"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/support.spoki.com\/es\/wp-json\/wp\/v2\/doc_category?post=2288"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/support.spoki.com\/es\/wp-json\/wp\/v2\/doc_tag?post=2288"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}