{"id":2291,"date":"2022-11-18T16:57:51","date_gmt":"2022-11-18T16:57:51","guid":{"rendered":"https:\/\/support.spoki.com\/docs\/uncategorized\/como-crear-nuevos-usuarios-y-asignarles-diferentes-funciones\/"},"modified":"2025-10-16T14:17:53","modified_gmt":"2025-10-16T14:17:53","password":"","slug":"como-crear-nuevos-usuarios-y-asignarles-diferentes-funciones","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/es\/docs\/como\/como-crear-nuevos-usuarios-y-asignarles-diferentes-funciones\/","title":{"rendered":"C\u00f3mo crear nuevos usuarios y asignarles diferentes funciones"},"content":{"rendered":"\n

Para crear nuevos usuarios o cambiar su funci\u00f3n, vaya a la secci\u00f3n de men\u00fa \u00abUsuarios y funciones\u00bb<\/strong>.<\/p>\n\n\n\n

A\u00f1adir un nuevo usuario<\/h4>\n\n\n\n

Haga clic en \u00abA\u00f1adir\u00bb<\/strong> en la esquina superior derecha, se abrir\u00e1 la siguiente ventana y siga las instrucciones:<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Existen cuatro tipos de Roles:<\/p>\n\n\n\n

Propietario:<\/strong> usuario que tiene acceso total a los recursos y servicios de la cuenta espec\u00edfica;<\/p>\n\n\n\n

Administrador<\/strong>: usuario que tiene acceso a todas las funcionalidades de la plataforma, pero no puede eliminar ni a\u00f1adir una cuenta propia;<\/p>\n\n\n\n

Gestor de chat<\/strong>: accede exclusivamente a los men\u00fas de chat, listas, etiquetas, contactos y panel de control. Por lo tanto, no tendr\u00e1 acceso a automatizaciones, campa\u00f1as, integraciones y plantillas. Este operador tiene acceso a todos los chats y puede ordenarlos entre operadores de chat.<\/p>\n\n\n\n

Operador de Chat<\/strong>: accede al mismo men\u00fa que el Gestor de Chat, pero muestra \u00fanica y exclusivamente los chats\/contactos que tiene asignados. (Los chats pueden ser asignados al operador de chat por cualquier persona con un rol superior y puede hacerse directamente desde la automatizaci\u00f3n o manualmente en chat\/contactos)<\/p>\n\n\n\n

Tipos de usuario:<\/p>\n\n\n\n

Usuario est\u00e1ndar:<\/strong> usuario tradicional de la plataforma;<\/p>\n\n\n\n

Usuario del servicio:<\/strong> usuario que puede autenticarse en el iframe mediante el uso de API;<\/p>\n\n\n\n

<\/p>\n\n\n\n

Para cambiar el rol de un usuario ya registrado<\/h4>\n\n\n\n

Seleccione la funci\u00f3n deseada en la lista desplegable<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Art\u00edculos relacionados<\/h2>\n\n\n\n

C\u00f3mo actualizar el perfil de WhatsApp de Spoki<\/a><\/p>\n\n\n\n

C\u00f3mo crear una plantilla de bot\u00f3n de respuesta autom\u00e1tica<\/a><\/p>\n\n\n\n

C\u00f3mo activar un mensaje autom\u00e1tico para los d\u00edas festivos<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Para crear nuevos usuarios o cambiar su funci\u00f3n, vaya a la secci\u00f3n de men\u00fa \u00abUsuarios y funciones\u00bb. A\u00f1adir un nuevo […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[46],"doc_tag":[],"class_list":["post-2291","docs","type-docs","status-publish","hentry","doc_category-como"],"year_month":"2026-04","word_count":264,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Emanuela Locorotondo","author_nicename":"emanuelalocorotondo","author_url":"https:\/\/support.spoki.com\/es\/author\/emanuelalocorotondo\/"},"doc_category_info":[{"term_name":"C\u00f3mo","term_url":"https:\/\/support.spoki.com\/es\/docs-category\/como\/"}],"doc_tag_info":[],"yoast_head":"\nC\u00f3mo crear nuevos usuarios y asignarles diferentes funciones - Supporto Spoki<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.spoki.com\/es\/docs\/como\/como-crear-nuevos-usuarios-y-asignarles-diferentes-funciones\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"C\u00f3mo crear nuevos usuarios y asignarles diferentes funciones - Supporto Spoki\" \/>\n<meta property=\"og:description\" content=\"Para crear nuevos usuarios o cambiar su funci\u00f3n, vaya a la secci\u00f3n de men\u00fa \u00abUsuarios y funciones\u00bb. 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