{"id":2375,"date":"2022-12-19T17:05:08","date_gmt":"2022-12-19T17:05:08","guid":{"rendered":"https:\/\/support.spoki.com\/docs\/uncategorized\/integracion-de-whatsapp-con-activecampaign\/"},"modified":"2025-08-22T12:57:14","modified_gmt":"2025-08-22T12:57:14","password":"","slug":"integracion-de-whatsapp-con-activecampaign","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/es\/docs\/integraciones\/integracion-de-whatsapp-con-activecampaign\/","title":{"rendered":"Integraci\u00f3n de WhatsApp con ActiveCampaign"},"content":{"rendered":"\n<p>Integrando <strong>Spoki<\/strong> con <strong>ActiveCampaign<\/strong> podr\u00e1s usar <strong>WhatsApp<\/strong> en tu estrategia de <strong>Marketing Automation<\/strong>, enviando <strong>notificaciones programadas<\/strong> y personalizadas a tus clientes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Ejemplos de uso:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Recordar citas<\/li>\n\n\n\n<li>Comunicar plazos de pago<\/li>\n\n\n\n<li>Enviar comunicaciones importantes<\/li>\n\n\n\n<li>Integrar WhatsApp en el <strong>Customer Journey<\/strong><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Paso 1: Configuraci\u00f3n en Spoki<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Entra en <strong>Spoki<\/strong> y crea tu <strong>plantilla de mensaje<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Men\u00fa > <strong>Mensajes plantilla<\/strong> > <strong>Nuevo<\/strong><\/li>\n\n\n\n<li>Asigna un nombre al mensaje, escribe el texto e inserta botones si es necesario.<\/li>\n\n\n\n<li>Haz clic en <strong>\u00abGuardar\u00bb<\/strong> y espera la <strong>aprobaci\u00f3n de WhatsApp<\/strong> (hasta 24h).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Una vez aprobada la plantilla, crea tu <strong>automatizaci\u00f3n<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Men\u00fa > <strong>Automatizaciones<\/strong> > <strong>Nuevo<\/strong><\/li>\n\n\n\n<li>Nombra tu automatizaci\u00f3n y guarda.<\/li>\n\n\n\n<li>Haz clic en <strong>\u00abA\u00f1adir paso de inicio\u00bb<\/strong> y selecciona <strong>ActiveCampaign<\/strong>.<\/li>\n\n\n\n<li>En la parte inferior, pulsa <strong>\u00abTu acci\u00f3n autom\u00e1tica\u00bb<\/strong>.<\/li>\n\n\n\n<li>En <strong>\u00abTipo de acci\u00f3n\u00bb<\/strong>, selecciona <strong>\u00abPlantilla\u00bb<\/strong> y define el intervalo de env\u00edo.<\/li>\n\n\n\n<li>Selecciona la plantilla, pulsa <strong>\u00abA\u00f1adir\u00bb<\/strong>, y despu\u00e9s <strong>\u00abGuardar\u00bb<\/strong>.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Copia el <strong>enlace generado por Spoki<\/strong>, lo necesitar\u00e1s en ActiveCampaign.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Paso 2: Configuraci\u00f3n en ActiveCampaign (v\u00eda Webhook)<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Crea una nueva automatizaci\u00f3n o selecciona una existente.<\/li>\n\n\n\n<li>A\u00f1ade una nueva acci\u00f3n:\n<ul class=\"wp-block-list\">\n<li>Selecciona <strong>\u00abCondiciones y flujo de trabajo\u00bb<\/strong>.<\/li>\n\n\n\n<li>Haz clic en <strong>\u00abWebhook\u00bb<\/strong> e introduce la <strong>URL copiada de Spoki<\/strong>.<\/li>\n\n\n\n<li>Guarda los cambios.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Con el bot\u00f3n <strong>\u00ab+\u00bb<\/strong> puedes a\u00f1adir otras acciones en la automatizaci\u00f3n (ejemplo: finalizar automatizaci\u00f3n).<\/li>\n\n\n\n<li>Haz clic en <strong>\u00abActivo\u00bb<\/strong> (esquina superior derecha) para habilitar la automatizaci\u00f3n en ActiveCampaign.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-video\"><video controls src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/04\/Registrazione-schermo-2024-04-11-alle-15.51.29.mov\"><\/video><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"772\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-03-03-alle-17.07.10-1024x772.png\" alt=\"\" class=\"wp-image-520\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-03-03-alle-17.07.10-1024x772.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-03-03-alle-17.07.10-300x226.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-03-03-alle-17.07.10-768x579.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-03-03-alle-17.07.10.png 1456w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Paso 3: Spoki<\/h2>\n\n\n\n<p>En Spoki, la automatizaci\u00f3n recibir\u00e1 el trigger de ActiveCampaign.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Entra en <strong>\u00abTu acci\u00f3n autom\u00e1tica\u00bb<\/strong> para definir las acciones que Spoki realizar\u00e1 (ejemplo: env\u00edo de mensajes con IA, plantillas, recordatorios)<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"599\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/ac-1024x599.png\" alt=\"\" class=\"wp-image-7869\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/ac-1024x599.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/ac-300x175.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/ac-768x449.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/ac-1536x898.png 1536w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/ac.png 1778w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>2. Spoki CX APP <\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1022\" height=\"1024\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-02-22-alle-15.33.10-1022x1024.png\" alt=\"\" class=\"wp-image-519\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-02-22-alle-15.33.10-1022x1024.png 1022w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-02-22-alle-15.33.10-300x300.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-02-22-alle-15.33.10-150x150.png 150w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-02-22-alle-15.33.10-768x769.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Schermata-2022-02-22-alle-15.33.10.png 1085w\" sizes=\"(max-width: 1022px) 100vw, 1022px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Art\u00edculos relacionados<\/h2>\n\n\n\n<p><a href=\"https:\/\/support.spoki.com\/es\/docs\/como\/como-iniciar-un-mensaje-recordatorio-automaticamente-desde-spoki\/\" target=\"_blank\" rel=\"noreferrer noopener\">C\u00f3mo enviar un mensaje recordatorio autom\u00e1ticamente desde Spoki<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/support.spoki.com\/es\/docs\/como\/como-activar-un-mensaje-automatico-para-los-dias-festivos\/\" target=\"_blank\" rel=\"noreferrer noopener\">C\u00f3mo activar un mensaje autom\u00e1tico para los d\u00edas festivos<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/support.spoki.com\/es\/docs\/integraciones\/integracion-de-spoki-con-los-formularios-de-facebook\/\" target=\"_blank\" rel=\"noreferrer noopener\">Integraci\u00f3n de Spoki con los formularios de Facebook<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Integrando Spoki con ActiveCampaign podr\u00e1s usar WhatsApp en tu estrategia de Marketing Automation, enviando notificaciones programadas y personalizadas a tus [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[48],"doc_tag":[],"class_list":["post-2375","docs","type-docs","status-publish","hentry","doc_category-integraciones"],"year_month":"2026-04","word_count":305,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Emanuela Locorotondo","author_nicename":"emanuelalocorotondo","author_url":"https:\/\/support.spoki.com\/es\/author\/emanuelalocorotondo\/"},"doc_category_info":[{"term_name":"Integraciones","term_url":"https:\/\/support.spoki.com\/es\/docs-category\/integraciones\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - 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