{"id":2391,"date":"2022-12-20T13:12:48","date_gmt":"2022-12-20T13:12:48","guid":{"rendered":"https:\/\/support.spoki.com\/docs\/uncategorized\/integracion-de-whatsapp-con-zoho\/"},"modified":"2025-08-22T13:05:23","modified_gmt":"2025-08-22T13:05:23","password":"","slug":"integracion-de-whatsapp-con-zoho","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/es\/docs\/integraciones\/integracion-de-whatsapp-con-zoho\/","title":{"rendered":"Integraci\u00f3n de WhatsApp con Zoho"},"content":{"rendered":"\n<p>Con <strong>Spoki + Zoho Marketing Automation<\/strong> puedes incluir <strong>WhatsApp<\/strong> en tu estrategia de automatizaci\u00f3n de marketing, enviando notificaciones programadas y mensajes personalizados en el momento adecuado.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Paso 1: Acciones en la plataforma Spoki<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Inicia sesi\u00f3n en <strong>Spoki<\/strong> (debes tener contratado un <strong>Plan PRO<\/strong>).<\/li>\n\n\n\n<li>Haz clic en <strong>\u00abAutomatizaciones\u00bb<\/strong> en el men\u00fa.<\/li>\n\n\n\n<li>En la parte superior derecha, pulsa <strong>\u00abCrear\u00bb<\/strong>.<\/li>\n\n\n\n<li>Haz clic en <strong>\u00abA\u00f1adir paso de inicio\u00bb<\/strong> y selecciona <strong>\u00abZoho Marketing Automation\u00bb<\/strong>.<\/li>\n\n\n\n<li>Copia la <strong>URL del webhook<\/strong> que tendr\u00e1s que introducir en Zoho.<\/li>\n\n\n\n<li>Inserta una <strong>plantilla<\/strong> como paso de automatizaci\u00f3n.<\/li>\n\n\n\n<li>Pulsa <strong>\u00abGuardar\u00bb<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"626\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Zoho-1-1024x626.png\" alt=\"\" class=\"wp-image-7900\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Zoho-1-1024x626.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Zoho-1-300x183.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Zoho-1-768x470.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Zoho-1-1536x939.png 1536w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/Zoho-1.png 1616w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Paso 2: Acciones en Zoho Marketing Automation<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Ve a <strong>Ajustes > Espacio Desarrollador > Webhook<\/strong>.<\/li>\n\n\n\n<li>Haz clic en <strong>\u00abCrear\u00bb<\/strong> y selecciona <strong>\u00abL\u00edder\u00bb<\/strong>.<\/li>\n\n\n\n<li>Configura el Webhook con la siguiente informaci\u00f3n:\n<ul class=\"wp-block-list\">\n<li><strong>Nombre<\/strong>: Spoki<\/li>\n\n\n\n<li><strong>URL del webhook<\/strong>: (pega aqu\u00ed el enlace copiado de Spoki)<\/li>\n\n\n\n<li><strong>Llamadas por hora<\/strong>: 1000<\/li>\n\n\n\n<li><strong>M\u00e9todo de solicitud<\/strong>: P\u00fablico<\/li>\n\n\n\n<li><strong>Par\u00e1metros URL<\/strong>:\n<ul class=\"wp-block-list\">\n<li><code>email | Campo de campa\u00f1a | CONTACT_EMAIL<\/code><\/li>\n\n\n\n<li><code>first_name | Campo de campa\u00f1a | FIRSTNAME<\/code><\/li>\n\n\n\n<li><code>last_name | Campo de campa\u00f1a | LASTNAME<\/code><\/li>\n\n\n\n<li><code>telefono | Campo de campa\u00f1a | PHONE<\/code><\/li>\n\n\n\n<li><code>movil | Campo de campa\u00f1a | MOBILE<\/code><\/li>\n\n\n\n<li>A\u00f1ade cualquier campo personalizado de la misma manera.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Haz clic en <strong>\u00abGuardar\u00bb<\/strong>.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Paso 3: Crear el Viaje en Zoho<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Ve a la secci\u00f3n <strong>Viaje<\/strong>.<\/li>\n\n\n\n<li>Crea un nuevo viaje o selecciona uno existente.<\/li>\n\n\n\n<li>A\u00f1ade un proceso <strong>\u00abWebhook\u00bb<\/strong>.<\/li>\n\n\n\n<li>Haz clic en <strong>\u00abConfigurar\u00bb<\/strong>.<\/li>\n\n\n\n<li>Selecciona el webhook <strong>\u00abSpoki\u00bb<\/strong> creado anteriormente.<\/li>\n\n\n\n<li>Pulsa <strong>\u00abGuardar\u00bb<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"811\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/image-6-1024x811.png\" alt=\"\" class=\"wp-image-558\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/image-6-1024x811.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/image-6-300x238.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/image-6-768x608.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/image-6.png 1259w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"812\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/image-7-1024x812.png\" alt=\"\" class=\"wp-image-559\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/image-7-1024x812.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/image-7-300x238.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/image-7-768x609.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2022\/12\/image-7.png 1258w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Art\u00edculos relacionados<\/h2>\n\n\n\n<p><a href=\"https:\/\/support.spoki.com\/es\/docs\/integraciones\/integracion-de-spoki-con-los-formularios-de-facebook\/\" target=\"_blank\" rel=\"noreferrer noopener\">Integraci\u00f3n de Spoki con los formularios de Facebook<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/support.spoki.com\/es\/docs\/como\/como-vincular-spoki-a-las-campanas-de-facebook\/\" target=\"_blank\" rel=\"noreferrer noopener\">C\u00f3mo vincular Spoki a las campa\u00f1as de Facebook<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/support.spoki.com\/es\/docs\/como\/como-bloquear-contactos-automaticamente\/\" target=\"_blank\" rel=\"noreferrer noopener\">C\u00f3mo bloquear autom\u00e1ticamente contactos de Spoki<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Con Spoki + Zoho Marketing Automation puedes incluir WhatsApp en tu estrategia de automatizaci\u00f3n de marketing, enviando notificaciones programadas y [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[48],"doc_tag":[],"class_list":["post-2391","docs","type-docs","status-publish","hentry","doc_category-integraciones"],"year_month":"2026-04","word_count":257,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Emanuela Locorotondo","author_nicename":"emanuelalocorotondo","author_url":"https:\/\/support.spoki.com\/es\/author\/emanuelalocorotondo\/"},"doc_category_info":[{"term_name":"Integraciones","term_url":"https:\/\/support.spoki.com\/es\/docs-category\/integraciones\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Integraci\u00f3n de WhatsApp con Zoho - Supporto Spoki<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.spoki.com\/es\/docs\/integraciones\/integracion-de-whatsapp-con-zoho\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Integraci\u00f3n de WhatsApp con Zoho - Supporto Spoki\" \/>\n<meta property=\"og:description\" content=\"Con Spoki + Zoho Marketing 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