{"id":2471,"date":"2023-01-03T11:49:41","date_gmt":"2023-01-03T11:49:41","guid":{"rendered":"https:\/\/support.spoki.com\/docs\/uncategorized\/como-activar-la-automatizacion-para-las-horas-no-laborables\/"},"modified":"2025-08-29T13:04:10","modified_gmt":"2025-08-29T13:04:10","password":"","slug":"como-activar-la-automatizacion-para-las-horas-no-laborables","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/es\/docs\/como\/como-activar-la-automatizacion-para-las-horas-no-laborables\/","title":{"rendered":"C\u00f3mo activar la automatizaci\u00f3n para las horas no laborables"},"content":{"rendered":"\n<p>Activando esta automatizaci\u00f3n puedes configurar el env\u00edo de un mensaje a todos los clientes que escriban a tu n\u00famero Spoki cualquier mensaje, no conectado a otra automatizaci\u00f3n, en horario no laboral (por ejemplo, a las 22 horas).<\/p>\n\n\n\n<p>Por lo tanto, esta automatizaci\u00f3n s\u00f3lo se iniciar\u00e1 si el mensaje recibido del cliente no coincide con ninguna otra respuesta automatizada.<\/p>\n\n\n\n<p>\u00bfC\u00f3mo activar esta automatizaci\u00f3n?<\/p>\n\n\n\n<p><strong>Ir a Empresa &gt; Horario de trabajo &gt; Activar horario de trabajo<\/strong><\/p>\n\n\n\n<p>Seleccione el horario de trabajo.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"885\" height=\"386\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/01\/Screenshot-2025-08-29-alle-14.38.46.png\" alt=\"\" class=\"wp-image-8391\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/01\/Screenshot-2025-08-29-alle-14.38.46.png 885w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/01\/Screenshot-2025-08-29-alle-14.38.46-300x131.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/01\/Screenshot-2025-08-29-alle-14.38.46-768x335.png 768w\" sizes=\"(max-width: 885px) 100vw, 885px\" \/><\/figure>\n\n\n\n<p>Una vez seleccionados los horarios, ve a <strong>Automatizaciones<\/strong>, elige <strong>Vac\u00eda<\/strong> y crea la automatizaci\u00f3n de respuesta autom\u00e1tica configurando <strong>Horario no laboral<\/strong> como disparador.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"520\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/01\/Screenshot-2025-08-29-alle-14.39.44-1-1024x520.png\" alt=\"\" class=\"wp-image-8401\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/01\/Screenshot-2025-08-29-alle-14.39.44-1-1024x520.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/01\/Screenshot-2025-08-29-alle-14.39.44-1-300x152.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/01\/Screenshot-2025-08-29-alle-14.39.44-1-768x390.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/01\/Screenshot-2025-08-29-alle-14.39.44-1.png 1050w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Haciendo <strong>clic <\/strong>en \u00absu acci\u00f3n autom\u00e1tica\u00bb puede elegir la <a href=\"https:\/\/support.spoki.com\/es\/docs\/plataforma\/plantilla-de-mensajes\/\" target=\"_blank\" rel=\"noreferrer noopener\">plantilla<\/a> o escribir el mensaje libre que deseas enviar.<\/p>\n\n\n\n<p>En el caso de <strong>que quieras lanzar un mensaje gen\u00e9rico a todos tus clientes que escriban a cualquier hora del d\u00eda<\/strong>, puedes indicarlo como horario laboral, por ejemplo, s\u00f3lo una hora por la noche. En este caso, por lo tanto, s\u00f3lo durante las horas de trabajo indicadas no se iniciar\u00e1 el mensaje, mientras que durante el resto del d\u00eda s\u00ed lo har\u00e1.<\/p>\n\n\n\n<p>Las horas de trabajo introducidas NO ser\u00e1n visibles para los clientes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Art\u00edculos relacionados<\/h2>\n\n\n\n<p><a href=\"https:\/\/support.spoki.com\/es\/docs\/como\/como-actualizar-el-perfil-de-whatsapp-de-spoki\/\" target=\"_blank\" rel=\"noreferrer noopener\">C\u00f3mo actualizar el perfil de WhatsApp de Spoki<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/support.spoki.com\/es\/docs\/como\/como-crear-una-plantilla-de-boton-de-respuesta-automatica\/\" target=\"_blank\" rel=\"noreferrer noopener\">C\u00f3mo crear una plantilla de bot\u00f3n de respuesta autom\u00e1tica<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/support.spoki.com\/es\/docs\/como\/como-activar-un-mensaje-automatico-para-los-dias-festivos\/\" target=\"_blank\" rel=\"noreferrer noopener\">C\u00f3mo activar un mensaje autom\u00e1tico para los d\u00edas festivos<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Activando esta automatizaci\u00f3n puedes configurar el env\u00edo de un mensaje a todos los clientes que escriban a tu n\u00famero Spoki [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[46],"doc_tag":[],"class_list":["post-2471","docs","type-docs","status-publish","hentry","doc_category-como"],"year_month":"2026-04","word_count":247,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Emanuela Locorotondo","author_nicename":"emanuelalocorotondo","author_url":"https:\/\/support.spoki.com\/es\/author\/emanuelalocorotondo\/"},"doc_category_info":[{"term_name":"C\u00f3mo","term_url":"https:\/\/support.spoki.com\/es\/docs-category\/como\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - 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