{"id":2502,"date":"2023-08-22T13:33:08","date_gmt":"2023-08-22T13:33:08","guid":{"rendered":"https:\/\/support.spoki.com\/docs\/uncategorized\/spoki-primeros-pasos\/"},"modified":"2025-10-27T15:23:08","modified_gmt":"2025-10-27T15:23:08","password":"","slug":"spoki-primeros-pasos","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/es\/docs\/como\/spoki-primeros-pasos\/","title":{"rendered":"Spoki &#8211; primeros pasos"},"content":{"rendered":"\n<p>\u00bfTe hemos informado de que tu plataforma est\u00e1 activa y ahora no sabes por d\u00f3nde empezar?<\/p>\n\n\n\n<p>Sigue nuestro <strong>curso de formaci\u00f3n<\/strong> en el que te muestro todas las funcionalidades de la plataforma <a href=\"https:\/\/www.youtube.com\/watch?v=I1OvZNKg1JA\">haciendo clic aqu\u00ed<\/a>. Puedes seguir <strong>s\u00f3lo las partes que m\u00e1s te interesen<\/strong>.<\/p>\n\n\n\n<p>Como alternativa, a continuaci\u00f3n indico cu\u00e1les son los <strong>primeros pasos que la mayor\u00eda de nuestros clientes<\/strong> (que no utilizan ning\u00fan sistema de gesti\u00f3n externo en particular) <strong>dan en Spoki<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Crear listas de contactos<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Crea un archivo Excel<\/strong> con toda la informaci\u00f3n que pretendes subir a Spoki para cada contacto, por ejemplo, nombre, apellidos, correo electr\u00f3nico. Si adem\u00e1s de los campos tradicionales (nombre; apellido; email y tel\u00e9fono, necesitas importar otros campos a los datos maestros, sigue las instrucciones <a href=\"https:\/\/support.spoki.com\/es\/docs\/como\/como-rellenar-un-campo-dinamico-mediante-carga-csv-y-enviar-una-campana\/\">aqu\u00ed<\/a>).<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img fetchpriority=\"high\" decoding=\"async\" width=\"955\" height=\"85\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/02\/Screenshot-2023-02-21-alle-12.16.56.png\" alt=\"\" class=\"wp-image-1028\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/02\/Screenshot-2023-02-21-alle-12.16.56.png 955w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/02\/Screenshot-2023-02-21-alle-12.16.56-300x27.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/02\/Screenshot-2023-02-21-alle-12.16.56-768x68.png 768w\" sizes=\"(max-width: 955px) 100vw, 955px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Utiliza la herramienta Gestionar CSV<\/strong> de Spoki para transformar tu archivo excel en un archivo CSV con las funciones que ofrece Spoki para importar archivos. Este paso es obligatorio (v\u00e9ase <a href=\"https:\/\/support.spoki.com\/es\/docs\/como\/gestionar-csv\/\" target=\"_blank\" rel=\"noreferrer noopener\">Gestionar CSV<\/a> ).<\/li>\n\n\n\n<li><strong>Carga el archivo CSV descargado de Gestionar CSV<\/strong> (mira <a href=\"https:\/\/support.spoki.com\/es\/docs\/plataforma\/listas\/\" target=\"_blank\" rel=\"noreferrer noopener\">Listas<\/a>) <strong>en Listas<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Crea el mensaje que enviar\u00e1s a tus contactos<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Crea la plantilla<\/strong> con los campos din\u00e1micos que deseas rellenar en el mensaje (mira <a href=\"https:\/\/support.spoki.com\/es\/docs\/plataforma\/plantilla-de-mensajes\/\" target=\"_blank\" rel=\"noreferrer noopener\">Plantilla<\/a>).<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"502\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/08\/Screenshot-2025-10-23-alle-15.12.25-1024x502.png\" alt=\"\" class=\"wp-image-9480\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/08\/Screenshot-2025-10-23-alle-15.12.25-1024x502.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/08\/Screenshot-2025-10-23-alle-15.12.25-300x147.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/08\/Screenshot-2025-10-23-alle-15.12.25-768x377.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/08\/Screenshot-2025-10-23-alle-15.12.25-1536x754.png 1536w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/08\/Screenshot-2025-10-23-alle-15.12.25-2048x1005.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Espera a que se apruebe la plantilla antes de programar la presentaci\u00f3n.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Crear automatizaci\u00f3n<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Crea la automatizaci\u00f3n<\/strong> insertando la plantilla aprobada por WhatsApp (consulta <a href=\"https:\/\/support.spoki.com\/es\/docs\/plataforma\/automatizaciones\/\" target=\"_blank\" rel=\"noreferrer noopener\">Automatizaciones<\/a>).<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"442\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/08\/Screenshot-2025-10-23-alle-15.13.35-1024x442.png\" alt=\"\" class=\"wp-image-9485\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/08\/Screenshot-2025-10-23-alle-15.13.35-1024x442.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/08\/Screenshot-2025-10-23-alle-15.13.35-300x129.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/08\/Screenshot-2025-10-23-alle-15.13.35-768x331.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/08\/Screenshot-2025-10-23-alle-15.13.35-1536x663.png 1536w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/08\/Screenshot-2025-10-23-alle-15.13.35.png 1650w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Crear la campa\u00f1a<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Configura la campa\u00f1a<\/strong> (ver <a href=\"https:\/\/support.spoki.com\/es\/docs\/plataforma\/campanas\/\" target=\"_blank\" rel=\"noreferrer noopener\">Campa\u00f1as<\/a>) para que comience el d\u00eda y la hora que elijas.  <\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"862\" height=\"692\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/08\/Screenshot-2025-10-23-alle-15.14.40.png\" alt=\"\" class=\"wp-image-9489\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/08\/Screenshot-2025-10-23-alle-15.14.40.png 862w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/08\/Screenshot-2025-10-23-alle-15.14.40-300x241.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/08\/Screenshot-2025-10-23-alle-15.14.40-768x617.png 768w\" sizes=\"(max-width: 862px) 100vw, 862px\" \/><\/figure>\n\n\n\n<p>Consulte nuestro art\u00edculo sobre las estrategias m\u00e1s utilizadas en Spoki <a href=\"https:\/\/support.spoki.com\/es\/docs\/estrategias\/las-5-mejores-automatizaciones-de-spoki-ejemplos-concretos\/\">haciendo clic aqu\u00ed<\/a>.  <\/p>\n\n\n\n<p>Para <strong>evitar que Whatsapp bloquee tu cuenta <\/strong>debido a las denuncias recibidas de tus contactos, sigue las instrucciones <a href=\"https:\/\/support.spoki.com\/es\/docs\/normas-de-whatsapp\/normas-para-evitar-un-bloqueo-de-whatsapp\/\">aqu\u00ed<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00bfTe hemos informado de que tu plataforma est\u00e1 activa y ahora no sabes por d\u00f3nde empezar? Sigue nuestro curso de [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[46],"doc_tag":[],"class_list":["post-2502","docs","type-docs","status-publish","hentry","doc_category-como"],"year_month":"2026-04","word_count":289,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Emanuela Locorotondo","author_nicename":"emanuelalocorotondo","author_url":"https:\/\/support.spoki.com\/es\/author\/emanuelalocorotondo\/"},"doc_category_info":[{"term_name":"C\u00f3mo","term_url":"https:\/\/support.spoki.com\/es\/docs-category\/como\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Spoki - primeros pasos - Supporto Spoki<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.spoki.com\/es\/docs\/como\/spoki-primeros-pasos\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Spoki - primeros pasos - Supporto Spoki\" \/>\n<meta property=\"og:description\" content=\"\u00bfTe hemos informado de que tu plataforma est\u00e1 activa y ahora no sabes por d\u00f3nde empezar? 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