{"id":2973,"date":"2024-03-13T11:11:16","date_gmt":"2024-03-13T11:11:16","guid":{"rendered":"https:\/\/support.spoki.com\/?post_type=docs&#038;p=2973"},"modified":"2024-03-13T11:11:19","modified_gmt":"2024-03-13T11:11:19","password":"","slug":"como-enviar-el-contenido-de-un-mensaje-a-un-webhook-externo","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/es\/docs\/como\/como-enviar-el-contenido-de-un-mensaje-a-un-webhook-externo\/","title":{"rendered":"C\u00f3mo enviar el contenido de un mensaje a un webhook externo"},"content":{"rendered":"\n<p>Con Spoki es posible realizar un seguimiento de los mensajes en respuesta a un mensaje enviado a trav\u00e9s de una automatizaci\u00f3n.<\/p>\n\n\n\n<p>Ve a la secci\u00f3n Automatizaciones, crea \u00abnueva\u00bb y haz clic en \u00abTu acci\u00f3n automatizada\u00bb para a\u00f1adir el primer paso de la plantilla de env\u00edo de mensajes.<\/p>\n\n\n\n<p>A continuaci\u00f3n, a\u00f1ada \u00abCualquier respuesta\u00bb para que la respuesta del cliente sea rastreada en la automatizaci\u00f3n.<\/p>\n\n\n\n<p>El siguiente paso es \u00abRellenar campo din\u00e1mico\u00bb: esta funcionalidad le permite guardar en un campo din\u00e1mico (creado ad hoc para guardar las respuestas de los clientes &#8211; <a href=\"https:\/\/support.spoki.com\/es\/docs\/plataforma\/campos-dinamicos\/\">Campo din\u00e1mico<\/a>) la respuesta de los contactos tras el env\u00edo de un mensaje.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"690\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/03\/Screenshot-2023-12-15-alle-17.43.54-1024x690-1.png1_-1.png\" alt=\"\" class=\"wp-image-2974\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/03\/Screenshot-2023-12-15-alle-17.43.54-1024x690-1.png1_-1.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/03\/Screenshot-2023-12-15-alle-17.43.54-1024x690-1.png1_-1-300x202.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/03\/Screenshot-2023-12-15-alle-17.43.54-1024x690-1.png1_-1-768x518.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Por \u00faltimo, configura el paso Enviar Webhook indicando d\u00f3nde quieres que se den los datos de contacto y la respuesta, fuera de Spoki.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1024\" height=\"677\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/03\/Screenshot-2023-12-15-alle-17.51.15-1024x677-2.png\" alt=\"\" class=\"wp-image-2977\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/03\/Screenshot-2023-12-15-alle-17.51.15-1024x677-2.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/03\/Screenshot-2023-12-15-alle-17.51.15-1024x677-2-300x198.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/03\/Screenshot-2023-12-15-alle-17.51.15-1024x677-2-768x508.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>\u00a1Atenci\u00f3n! Spoki s\u00f3lo registrar\u00e1 la primera respuesta dada por el cliente en el campo din\u00e1mico, por lo que si quieres hacer un seguimiento de m\u00faltiples mensajes, es necesario reiterar los \u00faltimos pasos empezando por &#8216;Cualquier respuesta&#8217;.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"772\" height=\"672\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/03\/Screenshot-2023-12-15-alle-17.41.18-1.png\" alt=\"\" class=\"wp-image-2980\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/03\/Screenshot-2023-12-15-alle-17.41.18-1.png 772w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/03\/Screenshot-2023-12-15-alle-17.41.18-1-300x261.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/03\/Screenshot-2023-12-15-alle-17.41.18-1-768x669.png 768w\" sizes=\"(max-width: 772px) 100vw, 772px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Con Spoki es posible realizar un seguimiento de los mensajes en respuesta a un mensaje enviado a trav\u00e9s de una [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[46],"doc_tag":[],"class_list":["post-2973","docs","type-docs","status-publish","hentry","doc_category-como"],"year_month":"2026-04","word_count":180,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Emanuela Locorotondo","author_nicename":"emanuelalocorotondo","author_url":"https:\/\/support.spoki.com\/es\/author\/emanuelalocorotondo\/"},"doc_category_info":[{"term_name":"C\u00f3mo","term_url":"https:\/\/support.spoki.com\/es\/docs-category\/como\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - 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