{"id":3727,"date":"2024-02-14T09:49:53","date_gmt":"2024-02-14T09:49:53","guid":{"rendered":"https:\/\/support.spoki.com\/docs\/uncategorized\/como-enviar-un-webhook-saliente-desde-spoki-frente-a-un-sistema-de-gestion\/"},"modified":"2025-08-22T14:36:03","modified_gmt":"2025-08-22T14:36:03","password":"","slug":"como-enviar-un-webhook-saliente-desde-spoki-frente-a-un-sistema-de-gestion","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/es\/docs\/integraciones\/como-enviar-un-webhook-saliente-desde-spoki-frente-a-un-sistema-de-gestion\/","title":{"rendered":"C\u00f3mo enviar un Webhook saliente desde Spoki frente a un sistema de gesti\u00f3n"},"content":{"rendered":"\n

En la secci\u00f3n Integraciones<\/strong> de la plataforma, puedes activar el env\u00edo de Webhooks<\/strong> a tu sistema de gesti\u00f3n para una serie de eventos que ocurran en Spoki.<\/p>\n\n\n\n

Acciones a realizar en Spoki<\/h3>\n\n\n\n
    \n
  1. Accede a la plataforma y ve a Integraciones > Webhook<\/strong>.<\/li>\n\n\n\n
  2. Haz clic en \u201cA\u00f1adir Webhook\u201d<\/strong>.<\/li>\n\n\n\n
  3. Se abrir\u00e1 una pesta\u00f1a con una lista de eventos que podr\u00e1s notificar a tu sistema de gesti\u00f3n.<\/li>\n\n\n\n
  4. Selecciona y activa los Webhooks de los eventos que quieras gestionar.<\/li>\n<\/ol>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/figure>\n\n\n\n
    \"\"<\/figure>\n\n\n\n

    Eventos disponibles<\/h3>\n\n\n\n
      \n
    • Mensajes no le\u00eddos del chat<\/strong> \u2192 se notifica cuando un chat tiene mensajes no le\u00eddos o cuando deja de tenerlos (equivalente a la insignia verde<\/strong> que aparece en la plataforma).<\/li>\n\n\n\n
    • Mensaje enviado<\/strong> \u2192 se notifica cuando se env\u00eda un mensaje y cada vez que se actualiza.<\/li>\n\n\n\n
    • Mensaje recibido<\/strong> \u2192 se notifica cuando se recibe un mensaje y cada vez que se actualiza.<\/li>\n\n\n\n
    • Nota a\u00f1adida<\/strong> \u2192 se notifica cuando se a\u00f1ade una nota al chat.<\/li>\n\n\n\n
    • Contacto creado<\/strong> \u2192 se notifica cuando se crea un contacto.<\/li>\n\n\n\n
    • Contacto actualizado<\/strong> \u2192 se notifica cuando un contacto se actualiza.<\/li>\n\n\n\n
    • Contacto eliminado<\/strong> \u2192 se notifica cuando un contacto se elimina.<\/li>\n\n\n\n
    • Etiqueta a\u00f1adida a un contacto<\/strong> \u2192 se notifica cuando se a\u00f1ade una etiqueta a un contacto.<\/li>\n\n\n\n
    • Etiqueta eliminada de un contacto<\/strong> \u2192 se notifica cuando se elimina una etiqueta de un contacto.<\/li>\n\n\n\n
    • Contacto a\u00f1adido a la lista<\/strong> \u2192 se notifica cuando un contacto se a\u00f1ade a una lista.<\/li>\n\n\n\n
    • Contacto eliminado de la lista<\/strong> \u2192 se notifica cuando un contacto se elimina de una lista.<\/li>\n\n\n\n
    • ContactField creado o actualizado<\/strong> \u2192 se notifica cuando se crea o se actualiza un campo de contacto.<\/li>\n<\/ul>\n\n\n\n

      En la pesta\u00f1a de configuraci\u00f3n deber\u00e1s indicar la URL de Callback de tu sistema de gesti\u00f3n<\/strong>, que ser\u00e1 la direcci\u00f3n a la que Spoki enviar\u00e1 las notificaciones de los eventos seleccionados cada vez que se produzcan.<\/p>\n","protected":false},"excerpt":{"rendered":"

      En la secci\u00f3n Integraciones de la plataforma, puedes activar el env\u00edo de Webhooks a tu sistema de gesti\u00f3n para una […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[48],"doc_tag":[],"class_list":["post-3727","docs","type-docs","status-publish","hentry","doc_category-integraciones"],"year_month":"2026-04","word_count":306,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Emanuela Locorotondo","author_nicename":"emanuelalocorotondo","author_url":"https:\/\/support.spoki.com\/es\/author\/emanuelalocorotondo\/"},"doc_category_info":[{"term_name":"Integraciones","term_url":"https:\/\/support.spoki.com\/es\/docs-category\/integraciones\/"}],"doc_tag_info":[],"yoast_head":"\nC\u00f3mo enviar un Webhook saliente desde Spoki frente a un sistema de gesti\u00f3n - Supporto Spoki<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.spoki.com\/es\/docs\/integraciones\/como-enviar-un-webhook-saliente-desde-spoki-frente-a-un-sistema-de-gestion\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"C\u00f3mo enviar un Webhook saliente desde Spoki frente a un sistema de gesti\u00f3n - 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