{"id":3739,"date":"2024-05-06T14:53:26","date_gmt":"2024-05-06T14:53:26","guid":{"rendered":"https:\/\/support.spoki.com\/docs\/uncategorized\/como-segmentar-clientes-en-automatizaciones\/"},"modified":"2024-05-23T10:53:15","modified_gmt":"2024-05-23T10:53:15","password":"","slug":"como-segmentar-clientes-en-automatizaciones","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/es\/docs\/como\/como-segmentar-clientes-en-automatizaciones\/","title":{"rendered":"C\u00f3mo segmentar clientes en Automatizaciones"},"content":{"rendered":"\n<p>Es posible segmentar los clientes a los que quieres enviar determinados mensajes en la secci\u00f3n Automatizaciones de Spoki.<br\/>Para segmentar clientes debes crear una nueva automatizaci\u00f3n haciendo click en Automatizaciones &gt;&gt; Nuevo y enviar la plantilla a la lista de clientes haciendo clic en \u00abTu Automatizaci\u00f3n\u00bb. &gt;&gt; Enviar plantilla <\/p>\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"524\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-26-alle-16.44.54-1024x524.png\" alt=\"\" class=\"wp-image-3643\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-26-alle-16.44.54-1024x524.png 1024w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-26-alle-16.44.54-300x153.png 300w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-26-alle-16.44.54-768x393.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-26-alle-16.44.54-1536x786.png 1536w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-26-alle-16.44.54-2048x1048.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p><br\/>Luego haciendo clic en Tu acci\u00f3n autom\u00e1tica ser\u00e1 posible seleccionar el paso Condicionar Si.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"964\" height=\"1024\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-26-alle-16.47.37-964x1024.png\" alt=\"\" class=\"wp-image-3646\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-26-alle-16.47.37-964x1024.png 964w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-26-alle-16.47.37-282x300.png 282w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-26-alle-16.47.37-768x816.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-26-alle-16.47.37.png 1284w\" sizes=\"(max-width: 964px) 100vw, 964px\" \/><\/figure>\n\n<p><br\/>Este paso le permitir\u00e1 segmentar los clientes y elegir a qui\u00e9n desea enviar\/para qui\u00e9n desea ejecutar la siguiente automatizaci\u00f3n.<br\/>Ser\u00e1 posible segmentar la automatizaci\u00f3n a trav\u00e9s de varias condiciones:<br\/><br\/><\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"970\" height=\"1024\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-26-alle-16.48.48-970x1024.png\" alt=\"\" class=\"wp-image-3649\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-26-alle-16.48.48-970x1024.png 970w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-26-alle-16.48.48-284x300.png 284w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-26-alle-16.48.48-768x811.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2024\/04\/Screenshot-2024-04-26-alle-16.48.48.png 1296w\" sizes=\"(max-width: 970px) 100vw, 970px\" \/><\/figure>\n\n<p><strong>Informaci\u00f3n general<\/strong>: podr\u00e1 continuar\/finalizar la automatizaci\u00f3n para clientes con un determinado Nombre\/Apellidos\/N\u00famero de tel\u00e9fono\/email.<\/p>\n\n<p><strong>Campos din\u00e1micos<\/strong>: se podr\u00e1 ejecutar la automatizaci\u00f3n para clientes que tengan\/no tengan un valor determinado dentro del campo din\u00e1mico seleccionado.<\/p>\n\n<p><strong>Etiquetas<\/strong>: se puede continuar\/finalizar la automatizaci\u00f3n para todos los contactos que tendr\u00e1n la etiqueta seleccionada<\/p>\n\n<p><strong>Listas<\/strong>: es posible continuar\/finalizar la automatizaci\u00f3n para todos los contactos de la lista indicada.<\/p>\n\n<p><strong>Tickets<\/strong>: es posible continuar\/finalizar la automatizaci\u00f3n para todos los contactos que tendr\u00e1n el estado o la prioridad del ticket indicado.<\/p>\n\n<p><strong>Operadores<\/strong>: es posible continuar\/finalizar la automatizaci\u00f3n para todos los contactos que tendr\u00e1n asignado el operador indicado.<\/p>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Es posible segmentar los clientes a los que quieres enviar determinados mensajes en la secci\u00f3n Automatizaciones de Spoki.Para segmentar clientes [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[46],"doc_tag":[],"class_list":["post-3739","docs","type-docs","status-publish","hentry","doc_category-como"],"year_month":"2026-04","word_count":227,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Marco Manigrassi","author_nicename":"marco-manigrassispoki-it","author_url":"https:\/\/support.spoki.com\/es\/author\/marco-manigrassispoki-it\/"},"doc_category_info":[{"term_name":"C\u00f3mo","term_url":"https:\/\/support.spoki.com\/es\/docs-category\/como\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>C\u00f3mo segmentar clientes en Automatizaciones - Supporto Spoki<\/title>\n<meta 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