{"id":3876,"date":"2024-05-31T10:41:41","date_gmt":"2024-05-31T10:41:41","guid":{"rendered":"https:\/\/support.spoki.com\/docs\/uncategorized\/como-activar-la-visualizacion-del-catalogo-en-whatsapp\/"},"modified":"2024-07-03T08:14:54","modified_gmt":"2024-07-03T08:14:54","password":"","slug":"como-activar-la-visualizacion-del-catalogo-en-whatsapp","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/es\/docs\/como\/como-activar-la-visualizacion-del-catalogo-en-whatsapp\/","title":{"rendered":"C\u00f3mo activar la visualizaci\u00f3n del cat\u00e1logo en WhatsApp"},"content":{"rendered":"\n

Mediante este procedimiento, ser\u00e1 posible activar la visualizaci\u00f3n por parte del usuario de un icono en la esquina superior derecha en WhatsApp<\/strong> para permitir al usuario seleccionar y enviar un producto o cesta de productos de un cat\u00e1logo que habremos activado y vinculado a Meta.<\/p>\n\n

Paso 1: Crear un cat\u00e1logo<\/h2>\n\n

Crea un cat\u00e1logo en Meta siguiendo estas instrucciones: https:\/\/www.facebook.com\/business\/help\/169396597334438?id=2042840805783715 <\/a><\/p>\n\n

Paso 2: Activar los datos del cat\u00e1logo en el chat de Spoki<\/h2>\n\n

Accede a Meta Business Manager aqu\u00ed: https:\/\/business.facebook.com\/latest\/settings\/product_catalogs<\/a>Selecciona la cuenta correcta de Business Manager -> haz clic en el cat\u00e1logo a vincular – >luego en Partner – >Assign Partner – >Business ID<\/p>\n\n

\"\"<\/figure>\n\n

A continuaci\u00f3n, introduce \u00ab1791147717848878\u00bb en el campo requerido y marca la casilla de \u00abControl total\u00bb.<\/p>\n\n

\"\"<\/figure>\n\n

Paso 3: Conectar el cat\u00e1logo en WhatsApp<\/h2>\n\n

A continuaci\u00f3n, vaya a esta p\u00e1gina https:\/\/business.facebook.com\/wa\/manage\/catalog-linking\/, <\/a> seleccione el perfil de empresa correcto y haga clic en \u00abElegir un cat\u00e1logo\u00bb para vincular el cat\u00e1logo de productos creado anteriormente.<\/p>\n\n

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Paso 4: Activar la visualizaci\u00f3n del cat\u00e1logo en WhatsApp<\/h2>\n\n

Ahora podr\u00e1s ir a la parte superior derecha de Empresa en tu cuenta de Spoki y pulsar en \u00abActivar cat\u00e1logo en WhatsApp\u00bb, si has activado correctamente el cat\u00e1logo en Meta, se pondr\u00e1 de color verde.<\/p>\n\n

\"\"<\/figure>\n\n

A continuaci\u00f3n, podr\u00e1s ver nuestro cat\u00e1logo de productos haciendo clic en el icono de la esquina superior derecha.<\/p>\n\n

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\"\"<\/figure>\n<\/div>\n\n\n\n
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\"\"<\/figure>\n<\/div>\n<\/div>\n\n

Dentro del cat\u00e1logo, ser\u00e1 posible seleccionar uno o varios productos para a\u00f1adir al carrito de la compra.Despu\u00e9s, pulsando el bot\u00f3n \u00abMostrar cesta\u00bb, podremos revisar y enviar el pedido.<\/p>\n\n

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\"\"<\/figure>\n<\/div>\n\n\n\n
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\"\"<\/figure>\n<\/div>\n<\/div>\n\n

El usuario tambi\u00e9n puede solicitar ponerse en contacto con la empresa o pedir informaci\u00f3n sobre un producto concreto accediendo a la p\u00e1gina del producto y pulsando el bot\u00f3n \u00abMensaje\u00bb. Esto les permitir\u00e1 enviar una imagen del producto con un mensaje de texto adjunto.<\/p>\n\n

En la parte administrativa<\/strong>, seleccionando el chat del usuario, veremos el mensaje del pedido con la posibilidad de abrir el detalle del mismo.<\/p>\n\n

\"\"<\/figure>\n\n

A partir de ahora, podemos decidir la forma de pago que se comunicar\u00e1 al usuario utilizando la funcionalidad de PayPal integrada (p\u00e1gina de enlace) en la plataforma o a trav\u00e9s de otros servicios.<\/p>\n","protected":false},"excerpt":{"rendered":"

Mediante este procedimiento, ser\u00e1 posible activar la visualizaci\u00f3n por parte del usuario de un icono en la esquina superior derecha […]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[46],"doc_tag":[],"class_list":["post-3876","docs","type-docs","status-publish","hentry","doc_category-como"],"year_month":"2026-04","word_count":390,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Alessandro Santoro","author_nicename":"alessandrosantoro","author_url":"https:\/\/support.spoki.com\/es\/author\/alessandrosantoro\/"},"doc_category_info":[{"term_name":"C\u00f3mo","term_url":"https:\/\/support.spoki.com\/es\/docs-category\/como\/"}],"doc_tag_info":[],"yoast_head":"\nC\u00f3mo activar la visualizaci\u00f3n del cat\u00e1logo en WhatsApp - Supporto Spoki<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.spoki.com\/docs\/how-to\/come-attivare-la-visualizzazione-del-catalogo-su-whatsapp\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"C\u00f3mo activar la visualizaci\u00f3n del cat\u00e1logo en WhatsApp - 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