{"id":4039,"date":"2024-06-12T13:56:41","date_gmt":"2024-06-12T13:56:41","guid":{"rendered":"https:\/\/support.spoki.com\/docs\/uncategorized\/como-rellenar-un-campo-dinamico\/"},"modified":"2024-06-26T15:49:20","modified_gmt":"2024-06-26T15:49:20","password":"","slug":"como-rellenar-un-campo-dinamico","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/es\/docs\/como\/como-rellenar-un-campo-dinamico\/","title":{"rendered":"C\u00f3mo rellenar un campo din\u00e1mico"},"content":{"rendered":"\n

A trav\u00e9s de integraciones con Spoki o subiendo un archivo excel, es posible rellenar los campos din\u00e1micos de los contactos de Spoki.<\/p>\n\n

A continuaci\u00f3n se enumeran las posibles cargas de campos din\u00e1micos:<\/p>\n\n

    \n
  1. Carga desde archivo CSV<\/a><\/li>\n\n\n\n
  2. Carga autom\u00e1tica v\u00eda API o a trav\u00e9s de cualquier integraci\u00f3n:<\/li>\n<\/ol>\n\n

    Crea la automatizaci\u00f3n siguiendo las instrucciones espec\u00edficas de la integraci\u00f3n, como en el siguiente enlace<\/a>.<\/p>\n\n

    La informaci\u00f3n recibida del sistema de gesti\u00f3n con el que integras Spoki llegar\u00e1 autom\u00e1ticamente si los campos din\u00e1micos de tu sistema de gesti\u00f3n est\u00e1n alineados con los de Spoki (los campos din\u00e1micos deben ser id\u00e9nticos).<\/p>\n\n

    \u00a1Atenci\u00f3n! Entre las acciones de automatizaci\u00f3n autom\u00e1tica, NO selecciones la funcionalidad de rellenar campos din\u00e1micos. Esta funcionalidad se analiza con m\u00e1s detalle en la siguiente secci\u00f3n.<\/p>\n\n

    3. Rellenar un campo din\u00e1mico con una respuesta recibida en el chat o sustituir un campo din\u00e1mico por un valor fijo en una plantilla.<\/p>\n\n

    \"\"<\/figure>\n\n
      \n
    1. <\/li>\n<\/ol>\n\n

      Rellenar campo din\u00e1mico<\/strong>: tiene una doble funcionalidad<\/p>\n\n

      seleccionar un valor personalizado<\/em> para establecer que el relleno de un campo din\u00e1mico sea el mismo para todos los mensajes enviados en esa automatizaci\u00f3n (por ejemplo, el campo din\u00e1mico \u00aboperador\u00bb si el nombre del operador debe ser \u00abEmanuela\u00bb para ese env\u00edo) De esta forma puede evitar tener que utilizar varias plantillas si el texto var\u00eda en una sola palabra.<\/p>\n\n

      seleccione \u00faltimo mensaje recibido en chat <\/em> si desea guardar en un campo din\u00e1mico espec\u00edfico el primer mensaje recibido de un cliente tras el env\u00edo de su mensaje. \u00a1Atenci\u00f3n! El \u00e9xito de esta funcionalidad depende en gran medida de que el cliente realice exactamente lo que se le pide. \u00a1Spoki S\u00d3LO almacenar\u00e1 el primer mensaje recibido!<\/p>\n","protected":false},"excerpt":{"rendered":"

      A trav\u00e9s de integraciones con Spoki o subiendo un archivo excel, es posible rellenar los campos din\u00e1micos de los contactos […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[46],"doc_tag":[],"class_list":["post-4039","docs","type-docs","status-publish","hentry","doc_category-como"],"year_month":"2026-04","word_count":304,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Emanuela Locorotondo","author_nicename":"emanuelalocorotondo","author_url":"https:\/\/support.spoki.com\/es\/author\/emanuelalocorotondo\/"},"doc_category_info":[{"term_name":"C\u00f3mo","term_url":"https:\/\/support.spoki.com\/es\/docs-category\/como\/"}],"doc_tag_info":[],"yoast_head":"\nC\u00f3mo rellenar un campo din\u00e1mico - Supporto Spoki<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.spoki.com\/docs\/how-to\/come-popolare-un-campo-dinamico\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"C\u00f3mo rellenar un campo din\u00e1mico - 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