{"id":4749,"date":"2023-12-15T16:53:48","date_gmt":"2023-12-15T16:53:48","guid":{"rendered":"https:\/\/support.spoki.com\/docs\/uncategorized\/como-enviar-el-contenido-de-un-mensaje-a-un-webhook-externo-2\/"},"modified":"2025-10-27T15:29:05","modified_gmt":"2025-10-27T15:29:05","password":"","slug":"como-enviar-el-contenido-de-un-mensaje-a-un-webhook-externo-2","status":"publish","type":"docs","link":"https:\/\/support.spoki.com\/es\/docs\/como\/como-enviar-el-contenido-de-un-mensaje-a-un-webhook-externo-2\/","title":{"rendered":"C\u00f3mo enviar el contenido de un mensaje a un webhook externo"},"content":{"rendered":"\n<p>Con Spoki es posible realizar un seguimiento de los mensajes en respuesta a un mensaje enviado a trav\u00e9s de una automatizaci\u00f3n.<\/p>\n\n\n\n<p>Accede a la secci\u00f3n <strong>Automatizaciones<\/strong>, crea una <strong>nueva<\/strong> y, haciendo clic en el \u00ab<strong>+<\/strong>\u00ab, a\u00f1ade el primer paso para enviar un mensaje plantilla.<\/p>\n\n\n\n<p>A continuaci\u00f3n, a\u00f1ade \u00ab<strong>Cualquier respuesta<\/strong>\u00bb para que la respuesta del cliente sea rastreada en la automatizaci\u00f3n.<\/p>\n\n\n\n<p>El siguiente paso es \u00ab<strong>Rellenar campo din\u00e1mico<\/strong>\u00ab: esta funcionalidad te permite guardar dentro de un campo din\u00e1mico (crea Ad hoc para guardar las respuestas de los clientes &#8211; <a href=\"https:\/\/support.spoki.com\/es\/docs\/plataforma\/campos-dinamicos\/\">Campo Din\u00e1mico<\/a>) la respuesta del contacto tras el env\u00edo de un mensaje.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"979\" height=\"1024\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/12\/Screenshot-2025-10-23-alle-15.35.11-979x1024.png\" alt=\"\" class=\"wp-image-9505\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/12\/Screenshot-2025-10-23-alle-15.35.11-979x1024.png 979w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/12\/Screenshot-2025-10-23-alle-15.35.11-287x300.png 287w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/12\/Screenshot-2025-10-23-alle-15.35.11-768x804.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/12\/Screenshot-2025-10-23-alle-15.35.11.png 1054w\" sizes=\"(max-width: 979px) 100vw, 979px\" \/><\/figure>\n\n\n\n<p>Por \u00faltimo, establece el paso<strong> Enviar Webhook<\/strong> indicando d\u00f3nde pretendes almacenar la informaci\u00f3n del contacto y la respuesta dada, fuera de Spoki.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"976\" height=\"1024\" src=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/12\/Screenshot-2025-10-23-alle-15.36.10-976x1024.png\" alt=\"\" class=\"wp-image-9509\" srcset=\"https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/12\/Screenshot-2025-10-23-alle-15.36.10-976x1024.png 976w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/12\/Screenshot-2025-10-23-alle-15.36.10-286x300.png 286w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/12\/Screenshot-2025-10-23-alle-15.36.10-768x806.png 768w, https:\/\/support.spoki.com\/wp-content\/uploads\/2023\/12\/Screenshot-2025-10-23-alle-15.36.10.png 1049w\" sizes=\"(max-width: 976px) 100vw, 976px\" \/><\/figure>\n\n\n\n<p><strong>\u00a1Atenci\u00f3n!<\/strong> Spoki s\u00f3lo registrar\u00e1 en el campo din\u00e1mico la primera respuesta dada por el cliente, por lo que si quieres hacer un seguimiento de m\u00faltiples mensajes deber\u00e1s repetir los \u00faltimos pasos empezando por <strong>\u00abCualquier respuesta\u00bb<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Con Spoki es posible realizar un seguimiento de los mensajes en respuesta a un mensaje enviado a trav\u00e9s de una [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[46],"doc_tag":[],"class_list":["post-4749","docs","type-docs","status-publish","hentry","doc_category-como"],"year_month":"2026-04","word_count":174,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Emanuela Locorotondo","author_nicename":"emanuelalocorotondo","author_url":"https:\/\/support.spoki.com\/es\/author\/emanuelalocorotondo\/"},"doc_category_info":[{"term_name":"C\u00f3mo","term_url":"https:\/\/support.spoki.com\/es\/docs-category\/como\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - 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