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Documentation for Spoki use

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English
- Italiano
- Español

Integrations

34

Integrate WhatsApp with Google Sheets
Integrating Spoki with Facebook forms.
Integrating Spoki with Brevo (formerly sendinblue)
Integrating WhatsApp with Zapier
Integrating WhatsApp with Hubspot
Integrating WhatsApp with Qapla’
Integrating WhatsApp with ActiveCampaign
Klaviyo and Spoki Integration.
Integrating WhatsApp with IFTTT
Integrate WhatsApp with Zoho
Integrate WhatsApp to WPNotif
Integrate WhatsApp with Semplisio
Integrating Spoki with Webhooks
Integrate Prestashop to WhatsApp
Integrate Spoki with any management system via API
Integrating Calendly with Spoki
How to send a Webhook out of Spoki vs. a management system
Integrating WhatsApp with Paypal
Zadarma
WhatsApp and WooCommerce Integration
Integrate WhatsApp with Google Calendar
Embed Spoki on your Software
Spoki Integration with Connectif: Automating WhatsApp Messages
Integrate WhatsApp with Shopify
Insert Chat Button on Shopify
Get Started with Spoki MCP
Sync Klaviyo Lists and Segments with Spoki
Gorgias
Make
Shopify App
Ringover
Magnews Flow
Salesforce Flow

Platform

16

Lists
Dynamic fields
Import CSV from Lists
Apply for OBA (Official Business Account) WhatsApp
Ticket
How to verify the authenticity of Spoki emails
Deals – User Guide
Contact
Dashboard
Chat
Campaigns
Template messages
Chat buttons
Tags
Integrations
Automations

How to

87

“Transform Contact Field” step: when and how to use it
How to create a simple automation from the Campaigns section
Spoki on your Smartphone – Web App and Notifications
“Delay” Step: When and How to Use It
Quick Action “If/Else”
How to Filter Chats by One or More Tags/Agents/Lists/Tickets
Marketing Consent on Spoki: Operational Guide
Guide to the Branching Option in Automations
Introduction to Using the OTP Code
Guida allo step “Attendi risposta”
How to Upload a Contact List on Spoki: A Step-by-Step Guide
Crafting AI Prompts
How to send the content of a message to an external webhook
Multiple steps in automation
HOW TO TRACK CLICKS ON TEMPLATE MESSAGE LINKS: UTM
How to write documents for AI
Template suggested by Artificial Intelligence (AI)
How to create a marketing funnel on Shopify
Integrating Spoki with Meta Listings
How to build your own AI Agent
Restore all blocked contacts
Translate messages and replies if the contact has a different language
Transcription and translation of audio in chat
Permanently delete a contact on Spoki
How to export all messages from a chat as CSV
How to change media in the Template before sending it in chat
How to create a list for contacts in a specific automation step
New features of Active Campaign
How to populate a dynamic field
How to activate catalog display on WhatsApp
How to add Tag in automation before inserting it
How to generate a list from Campaign Statistics
How to segment clients within Automations.
How not to let your recharge expire
How to automatically manage who replies/does not reply to a message
How to terminate automation manually for specific contacts
How to terminate automation manually for specific contacts
HOW TO CREATE A LIST FOR CONTACTS IN A SPECIFIC AUTOMATION STEP
HOW TO GENERATE A LIST FROM CAMPAIGN STATISTICS
HOW TO ADD TAG IN AUTOMATION BEFORE INSERTING IT
New features of Active Campaign
How to change media in Template before sending it to chat
How to export all chat messages as CSV
Audio transcription and translation in chat
Delete contact permanently on Spoki
Train artificial intelligence (AI) on Spoki
Integrating Spoki with Meta Listings
How to set up a CTA with dynamic field
How to send the content of a message to an external webhook
How to automatically manage who replies/doesn’t reply to a message
Free messages with buttons
How to get a single contact out of all automations
Spoki – first steps
How to transfer contacts from your Whatsapp app to Spoki
How to handle cases when I have to send a chat reply to a customer after 24 hours?
How to withdraw from Spoki service
HOW TO LINK SPOKI TO FACEBOOK INTERACTION CAMPAIGNS
How to manage booking Calendly + Active Campaign + Spoki
How to consult automation reporting
How to send multi-language messages
How can I identify which user has replied in chat to a message?
How to populate a dynamic field via CSV upload and submit a campaign
How to enable automation for birthday greeting message
How to automatically handle those who do not respond
How to activate the Woocommerce plugin associated with Spoki Pro
How to enable automation for non-working hours
How to link Spoki to Facebook campaigns
How to activate an automatic message to run on holidays
How to link a Chat Button on the website to an automated response
How to insert WhatsApp chat button on WordPress site
How to update Spoki’s WhatsApp profile
Recommended proportions for images in Whatsapp messages
How to create template button response automation
How to start an automation with API
How to enable notifications on Spoki
How to lock/unlock contacts automatically
How to create new users and assign different roles
How to integrate Spoki for your customers into your software
How to recover abandoned shopping carts on Woocommerce
How to Automatically Send a Reminder Message Using Spoki
How to duplicate automations/ templates
Managing Free Messages in the Automation Flow
How to attribute or remove tags to contacts in a list
How to delete multiple contacts
Migration from old Twilio provider
View only unread chats
How to Use the Return Webhook from Spoki to Zapier

Strategies

13

Tips for mass mailings over 10,000 contacts
WhatsApp Strategies for Christmas: The Complete Guide to Maximizing Sales and Customer Satisfaction
WhatsApp That Sells – Mini Strategic Guide by Sector
WhatsApp for E-commerce: How to Turn Conversations into Sales with Spoki
Why Spoki AI is Essential in Every Communication and Sales Strategy
Reach All Your Contacts Without Exceptions: SMS Integrated into Spoki Automations
Practical Guide to Creating, Optimizing, and Approving WhatsApp Templates with Spoki and ChatGPT
Practical Guide to Creating, Optimizing, and Approving WhatsApp Templates with Spoki and ChatGPT
The 6 Most Effective Automations to Use with Spoki
Tips for mass mailings over 10,000 contacts

WhatsApp rules

8

“Daily” contact limits
Authorization for use
Quality of messages sent
Types of messages
What to do if your account is in low quality
What to do if you have been banned from WhatsApp
Conversations: Costs and Usage
Rules to avoid ban from WhatsApp

Onboarding

6

2a. Accepting notification from Tyntec
Attivazione Spoki – Autorizzazione da Meta BM (numero WhatsApp Business)
2. Verify Meta Business Manager
Before activating Spoki: What you need to know about your existing WhatsApp number
Plans and prices | Spoki
3. Spoki Training Course

Release Notes

4

Carousel Template
Report Tickets
Commerce Triggers
Automation step “Start automation”

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Docs
Onboarding

Onboarding

2a. Accepting notification from Tyntec
Attivazione Spoki – Autorizzazione da Meta BM (numero WhatsApp Business)
2. Verify Meta Business Manager
Before activating Spoki: What you need to know about your existing WhatsApp number
Plans and prices | Spoki
3. Spoki Training Course

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