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Documentation for Spoki use

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Integrations

34
  • Integrate WhatsApp with Google Sheets
  • Integrating Spoki with Facebook forms.
  • Integrating Spoki with Brevo (formerly sendinblue)
  • Integrating WhatsApp with Zapier
  • WhatsApp and WooCommerce Integration
  • Integrating WhatsApp with Hubspot
  • Integrating WhatsApp with Qapla’
  • Integrating WhatsApp with ActiveCampaign
  • Klaviyo and Spoki Integration.
  • Integrating WhatsApp with IFTTT
  • Integrate WhatsApp with Zoho
  • Integrate WhatsApp to WPNotif
  • Integrate WhatsApp with Semplisio
  • Integrating Spoki with Webhooks
  • Integrate Prestashop to WhatsApp
  • Integrate Spoki with any management system via API
  • Integrating Calendly with Spoki
  • Integrate WhatsApp with Google Calendar
  • How to send a Webhook out of Spoki vs. a management system
  • Integrating WhatsApp with Paypal
  • Zadarma
  • Embed Spoki on your Software
  • Spoki Integration with Connectif: Automating WhatsApp Messages
  • Integrate WhatsApp with Shopify
  • Insert Chat Button on Shopify
  • Get Started with Spoki MCP
  • Sync Klaviyo Lists and Segments with Spoki
  • Gorgias
  • Make
  • Shopify App
  • Ringover
  • Magnews Flow
  • Salesforce Flow

Platform

15
  • Lists
  • Dynamic fields
  • Import CSV from Lists
  • Apply for OBA (Official Business Account) WhatsApp
  • Ticket
  • How to verify the authenticity of Spoki emails
  • Contact
  • Dashboard
  • Chat
  • Campaigns
  • Template messages
  • Chat buttons
  • Tags
  • Integrations
  • Automations

How to

86
  • How to create a simple automation from the Campaigns section
  • Spoki on your Smartphone – Web App and Notifications
  • “Delay” Step: When and How to Use It
  • Quick Action “If/Else”
  • How to Filter Chats by One or More Tags/Agents/Lists/Tickets
  • Marketing Consent on Spoki: Operational Guide
  • Guide to the Branching Option in Automations
  • Introduction to Using the OTP Code
  • Guida allo step “Attendi risposta”
  • How to Upload a Contact List on Spoki: A Step-by-Step Guide
  • Crafting AI Prompts
  • How to send the content of a message to an external webhook
  • Multiple steps in automation
  • HOW TO TRACK CLICKS ON TEMPLATE MESSAGE LINKS: UTM
  • How to write documents for AI
  • Template suggested by Artificial Intelligence (AI)
  • How to create a marketing funnel on Shopify
  • Integrating Spoki with Meta Listings
  • How to build your own AI Agent
  • Restore all blocked contacts
  • Translate messages and replies if the contact has a different language
  • Transcription and translation of audio in chat
  • Permanently delete a contact on Spoki
  • How to export all messages from a chat as CSV
  • How to change media in the Template before sending it in chat
  • How to create a list for contacts in a specific automation step
  • New features of Active Campaign
  • How to populate a dynamic field
  • How to activate catalog display on WhatsApp
  • How to add Tag in automation before inserting it
  • How to generate a list from Campaign Statistics
  • How to segment clients within Automations.
  • How not to let your recharge expire
  • How to automatically manage who replies/does not reply to a message
  • How to terminate automation manually for specific contacts
  • How to terminate automation manually for specific contacts
  • HOW TO CREATE A LIST FOR CONTACTS IN A SPECIFIC AUTOMATION STEP
  • HOW TO GENERATE A LIST FROM CAMPAIGN STATISTICS
  • HOW TO ADD TAG IN AUTOMATION BEFORE INSERTING IT
  • New features of Active Campaign
  • How to change media in Template before sending it to chat
  • How to export all chat messages as CSV
  • Audio transcription and translation in chat
  • Delete contact permanently on Spoki
  • Train artificial intelligence (AI) on Spoki
  • Integrating Spoki with Meta Listings
  • How to set up a CTA with dynamic field
  • How to send the content of a message to an external webhook
  • How to automatically manage who replies/doesn’t reply to a message
  • Free messages with buttons
  • How to get a single contact out of all automations
  • Spoki – first steps
  • How to transfer contacts from your Whatsapp app to Spoki
  • How to handle cases when I have to send a chat reply to a customer after 24 hours?
  • How to withdraw from Spoki service
  • HOW TO LINK SPOKI TO FACEBOOK INTERACTION CAMPAIGNS
  • How to manage booking Calendly + Active Campaign + Spoki
  • How to consult automation reporting
  • How to send multi-language messages
  • How can I identify which user has replied in chat to a message?
  • How to populate a dynamic field via CSV upload and submit a campaign
  • How to enable automation for birthday greeting message
  • How to automatically handle those who do not respond
  • How to activate the Woocommerce plugin associated with Spoki Pro
  • How to enable automation for non-working hours
  • How to link Spoki to Facebook campaigns
  • How to activate an automatic message to run on holidays
  • How to link a Chat Button on the website to an automated response
  • How to insert WhatsApp chat button on WordPress site
  • How to update Spoki’s WhatsApp profile
  • Recommended proportions for images in Whatsapp messages
  • How to create template button response automation
  • How to start an automation with API
  • How to enable notifications on Spoki
  • How to lock/unlock contacts automatically
  • How to create new users and assign different roles
  • How to integrate Spoki for your customers into your software
  • How to recover abandoned shopping carts on Woocommerce
  • How to Automatically Send a Reminder Message Using Spoki
  • How to duplicate automations/ templates
  • Managing Free Messages in the Automation Flow
  • How to attribute or remove tags to contacts in a list
  • How to delete multiple contacts
  • Migration from old Twilio provider
  • View only unread chats
  • How to Use the Return Webhook from Spoki to Zapier

Strategies

13
  • Tips for mass mailings over 10,000 contacts
  • WhatsApp Strategies for Christmas: The Complete Guide to Maximizing Sales and Customer Satisfaction
  • WhatsApp That Sells – Mini Strategic Guide by Sector
  • WhatsApp for E-commerce: How to Turn Conversations into Sales with Spoki
  • Why Spoki AI is Essential in Every Communication and Sales Strategy
  • Reach All Your Contacts Without Exceptions: SMS Integrated into Spoki Automations
  • Practical Guide to Creating, Optimizing, and Approving WhatsApp Templates with Spoki and ChatGPT
  • Practical Guide to Creating, Optimizing, and Approving WhatsApp Templates with Spoki and ChatGPT
  • The 6 Most Effective Automations to Use with Spoki
  • Tips for mass mailings over 10,000 contacts

WhatsApp rules

8
  • “Daily” contact limits
  • Authorization for use
  • Quality of messages sent
  • Types of messages
  • Conversations
  • What to do if your account is in low quality
  • What to do if you have been banned from WhatsApp
  • Rules to avoid ban from WhatsApp

Onboarding

6
  • 2a. Accepting notification from Tyntec
  • 2. Verify Meta Business Manager
  • Spoki activation – authorization from Meta BM
  • Before activating Spoki: What you need to know about your existing WhatsApp number
  • Plans and prices | Spoki
  • 3. Spoki Training Course

Release Notes

4
  • Carousel Template
  • Report Tickets
  • Commerce Triggers
  • Automation step “Start automation”
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  • Docs
  • Integrations
  • Get Started with Spoki MCP
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Get Started with Spoki MCP

Welcome to the Spoki MCP (Model Control Protocol) integration guide. This document helps you set up and connect Spoki to your preferred LLMs via MCP-compatible interfaces.

Spoki MCP allows seamless communication between Spoki’s backend and AI tools that support the Model Control Protocol. By integrating MCP, developers can empower Spoki to interact with models in a controlled, context-aware way.

Connecting to Spoki MCP #

  1. n8n tools integration
  2. Server-Sent Events (SSE)
  3. Claude Desktop

A. n8n tools #

The steps to add the Spoki MCP Client as a tool within your n8n workflow. This allows your n8n AI Agent to interact with the Spoki MCP server.

Step1. Start Your Workflow and Add an AI Agent #

  1. Begin by creating a new workflow in n8n or opening an existing one.
  2. Add the “AI Agent” node to your workflow. You can find this by clicking the “+” icon and searching for “AI Agent” under “AI Nodes.”

    Step 2: Add the MCP Client Tool #

    1. Click the “+” icon next to the “Tool” section within the AI Agent node’s parameters.
    2. Search for and select “MCP Client Tool” from the list of available tools. This will add a new MCP Client node to your canvas.

    Step 3: Configure the MCP Client Tool #

    1. Open the MCP Client Tool node’s parameters.
    2. In the “Endpoint” field, enter the URL of your Spoki MCP server. It typically looks like https://mcp.spoki.com/mcp.
    3. For “Authentication,” select “Header Auth.“
    4. Click on “Credential for Header Auth” and select “Create New.” This will open a new modal for your API key.
      • In the new credential modal:
        • Set “Name” to X-Spoki-Api-Key.
        • In the “Value” field, paste your actual Spoki <YOUR API KEY>.
        • Click “Save.”
    5. Back in the MCP Client Tool parameters, ensure that your newly created credential (“Snoki MCP Auth Header” or similar name you gave it) is selected for “Credential for Header Auth.”
    6. Under “Tools to Include,” you can either select “All” to allow the AI Agent access to all Spoki MCP functions or “Selected” to choose specific functions from the dropdown list (e.g., create_custom_field, create_list, create_ticket, delete_a_list, get_account_report).

    B. Server-Sent Events (SSE) #

    {
        "mcpServers": {
            "Spoki": {
                "command": "npx",
                "args": [
                    "-y",
                    "mcp-remote",
                    "https://mcp.spoki.com/mcp",
                    "--header",
                    "X-Spoki-Api-Key: <ApiKey> ",
                    "--transport",
                    "sse-only"
                ]
            }
        }
    }
    

    C. Configuring Local MCP Servers in Claude Desktop #

    Step 1: Navigate to Developer Settings #

    1. Open the Claude Desktop application.
    2. Go to Settings.
    3. From the sidebar menu, select the Developer tab.

    Step 2: Open the Configuration File #

    In the “Developer” section, you will find the “Local MCP servers” management area.

    1. Click the Edit Config button.
    2. This will open the claude_desktop_config.json file in your default text editor.

    This configuration file is typically located in the application’s data directory, as shown in the file explorer example below.

    Step 3: Add Your Server Configuration #

    You will now add the specific command and arguments to connect to your server.

    1. In the claude_desktop_config.json file, add your server configuration inside the mcpServers object.
    2. Each server is an object identified by a unique name (e.g., "spoki-remote").
    3. Provide the command and args needed to launch your local server proxy.

    Remember to replace <YOUR API KEY> with your actual API key.

    Step 4: Save and Restart #

    1. Save the claude_desktop_config.json file.
    2. Quit and restart the Claude Desktop application for the changes to take effect.

    After restarting, your local MCP server will be configured and should appear in the “Local MCP servers” list within the Developer settings.

    Supported Tools & Actions #

    Spoki MCP supports a variety of tools to manage contacts, lists, automations, tickets, reports, and messaging. Here are the currently available tools:

    • create_custom_field: Create a new custom field
    • create_list: Create a new list
    • create_ticket: Create a new support ticket
    • delete_list: Delete a list
    • get_account_report: Get current usage report for an account
    • get_automation: Get details of a specific automation by ID
    • get_automation_steps: Get steps of a specific automation by ID
    • get_contact: Retrieve a specific contact by ID
    • get_custom_field: Get details of a specific custom field by ID
    • get_list: Get a list by ID
    • list_accounts: List all accounts accessible to the user
    • list_automations: List all automations for the configured Spoki account with optional filtering
    • list_contact_lists: List all contact lists
    • list_contacts: List and search contacts with comprehensive filtering options
    • list_custom_fields: List all custom fields for the account
    • list_lists: List all lists
    • list_reports: List all reports with optional filtering and sorting
    • list_templates: List all message templates
    • list_tickets: List support tickets with filtering options
    • remove_all_contacts_from_list: Remove all contacts from a list
    • remove_contacts_from_list: Remove contacts from a list
    • send_message: Send a message to a contact
    • start_automation: Start/trigger an automation for a specific contact with provided data
    • sync_contact: Create or update a single contact
    • sync_contacts_to_list: Sync contacts to a list
    • update_list: Update a list

    Resources & Support #

    • Support
    • Anthropic MCP
    • Langchain MCP

    Need help? Contact us anytime at support@spoki.com.

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    Updated on September 4, 2025
    Insert Chat Button on Shopify

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    Table of Contents
    • Connecting to Spoki MCP
      • A. n8n tools
        • Step1. Start Your Workflow and Add an AI Agent
        • Step 2: Add the MCP Client Tool
        • Step 3: Configure the MCP Client Tool
      • B. Server-Sent Events (SSE)
      • C. Configuring Local MCP Servers in Claude Desktop
        • Step 1: Navigate to Developer Settings
        • Step 2: Open the Configuration File
        • Step 3: Add Your Server Configuration
        • Step 4: Save and Restart
    • Supported Tools & Actions
    • Resources & Support
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