Through Prestashop’s integration with Spoki, it is possible to automate the sending of transactional messages via Whatsapp.
Click here for more operational information.
Actions to be performed on Spoki #
- Sign in to Spoki
- Click on “Additions”
- Select “Prestashop” integration
- Click on “Enable”
- Copy the generated “Secret”
- Copy the generated “Delivery URL”
- Download the latest version of the form
Actions to take on your site #
- Access your site’s dashboard
- Go to Forms / Manage Forms / Upload a form.
- Upload the downloaded zipper and install the Spoki module
- In the side navigation bar click on “Spoki”
- Paste the previously generated “Secret”
- Paste the previously generated “Delivery URL”
- Enter the link to submit for reviews (see Prestashop Ask Review automation)
- Enter the phone number where to receive sales notifications (see Prestashop Notify Order To Seller automation)
- Enable display of WhatsApp number field
- Enable Spoki
- Save
About automations #
- Prestashop Customer Created: notification of successful registration to the customer (with newsletter enrollment)
- Prestashop Customer Created | No Newsletter: notification of successful purchase for the customer (without newsletter subscription)
- Prestashop Abandoned Cart: notification after 15 minutes if cart contains products not purchased
- Prestashop Order Created: notification of successful purchase to customer
- Prestashop Notify Order To Seller:notify new sale made to seller
- Prestashop Order Updated: notification of the change in the status of the current order
- Prestashop Ask Review: review request notification after the order is completed
- Prestashop Order Tracking Updated: notification of change in tracking number of current order
Dynamic fields that can be used for any automation #
- Prestashop Customer Created: %%FIRST_NAME%%, %%LAST_NAME%%, %%PRESTASHOP_SHOP%%%.
- Prestashop Customer Created | No Newsletter: %%FIRST_NAME%%, %%LAST_NAME%%, %%PRESTASHOP_SHOP%%.
- Prestashop Abandoned Cart: %%FIRST_NAME%%, %%LAST_NAME%%, %%PRESTASHOP_SHOP%%%, %%PRESTASHOP_CART_ID%%, %%PRESTASHOP_CART_ADDRESS%%%, %%PRESTASHOP_CART_TOTAL%%%, %%PRESTASHOP_CHECKOUT_LINK%%%.
- Prestashop Order Created:%%FIRST_NAME%%, %%LAST_NAME%%, %%PRESTASHOP_SHOP%%%, %%PRESTASHOP_ORDER_ID%%, %%PRESTASHOP_ORDER_DATE%%, %%PRESTASHOP_ORDER_PRODUCTS%%%, %%PRESTASHOP_ORDER_AMOUNT%%%, %%PRESTASHOP_ORDER_ADDRESS%%%, %%PRESTASHOP_ORDER_LINK%%%.
- Prestashop Notify Order To Seller: %%FIRST_NAME%%, %%LAST_NAME%%, %%PRESTASHOP_SHOP%%, %%PRESTASHOP_ORDER_ID%%, %%PRESTASHOP_ORDER_DATE%%, %%PRESTASHOP_ORDER_PRODUCTS%%, %%PRESTASHOP_ORDER_AMOUNT%%, %%PRESTASHOP_ORDER_ADDRESS%%, %%PRESTASHOP_ORDER_LINK%%.
- Prestashop Order Updated: %%FIRST_NAME%%, %%LAST_NAME%%, %%PRESTASHOP_SHOP%%, %%PRESTASHOP_ORDER_ID%%, %%PRESTASHOP_ORDER_DATE%%, %%PRESTASHOP_ORDER_DELIVERY_DATE%%, %%PRESTASHOP_ORDER_AMOUNT%%, %%PRESTASHOP_ORDER_ADDRESS%%, %%PRESTASHOP_ORDER_LINK%%, %%PRESTASHOP_ORDER_STATUS%%
- Prestashop Ask Review: %%FIRST_NAME%%, %%LAST_NAME%%, %%PRESTASHOP_SHOP%%, %%PRESTASHOP_ORDER_DATE%%, %%PRESTASHOP_ORDER_DELIVERY_DATE%%, %%PRESTASHOP_ORDER_AMOUNT%%, %%PRESTASHOP_ORDER_ADDRESS%%, %%PRESTASHOP_ORDER_STATUS%%, %%PRESTASHOP_REVIEW_LINK%%.
- Prestashop Order Tracking Updated: %%FIRST_NAME%%, %%LAST_NAME%%, %%PRESTASHOP_SHOP%%, %%PRESTASHOP_ORDER_ID%%, %%PRESTASHOP_ORDER_DATE%%, %%PRESTASHOP_ORDER_DELIVERY_DATE%%, %%PRESTASHOP_ORDER_AMOUNT%%, %%PRESTASHOP_ORDER_ADDRESS%%, %%PRESTASHOP_TRACKING_CARRIER_NAME%%, %%PRESTASHOP_TRACKING_NUMBER%%
