Connect Prestashop to Spoki AI Sales Agent

PrestaShop provides a Webservice API that allows external applications—such as AI-powered tools—to connect with your store, retrieve data, and perform specific actions. By enabling and configuring the Webservice, you can seamlessly integrate your Prestashop store with Spoki AI.

Part 1: Enable the Webservice in PrestaShop #

In oder to enable Prestashop webservice api you should do these steps.

1. Login to your Prestashop Backoffice
2. From the left-hand menu, go to Advanced Parameters → Webservice.

Then inside the webservice you should enable PrestaShop’s webservice from the configuration and save it.

Step 1: Create an API Key #

At first, click Add New Webservice Key at the top right corner.

In the new page you should do the following steps:

1. Generate a unique Key (you can either type your own or click Generate).
2. Enter a Key Description to easily identify what this key is used for (e.g., “AI Integration”).
3. Set the Permissions which is needed for Spoki AI (explained in detail in Part 3)
4. Save the new webservice key.

Step 2: Set the correct permissions #

Configuring the right permissions is essential to ensure that your PrestaShop store integrates correctly with Spoki AI. Without the appropriate access, Spoki AI will not be able to search and retrieve product information effectively.

When creating the Webservice Key, make sure you grant View (GET) permissions for the following resources:

• Combinations → View (GET)
• Currencies → View (GET)
• Images → View (GET)
• Languages → View (GET)
• Product Feature Values → View (GET)
• Product Features → View (GET)
• Product Option Values → View (GET)
• Product Options → View (GET)
• Products → View (GET)
• Search → View (GET)
• Tax Rule Groups → View (GET)

Part 2: Connecting to Spoki AI #

Now that you have your Prestashop credentials, let’s enter them into your Spoki dashboard.

Step 1: Navigate to AI Integrations in Spoki #

1. In your Spoki dashboard, go to the AI section from the left-hand menu.
2. Select the Integrations and Tool tab.
3. Scroll down to the AI Integrations section and click the Add Integrations button.

Step 2: Choose the Prestashop Integration #

1. A pop-up will appear listing available integrations.
2. Click on Prestashop to proceed.

This is where you’ll paste the information you gathered in Part 1.

• Prestashop Access Token: Enter the generated API Key
• URL: Enter your prestashop url address (example: https://my-prestashop-store.com)

Once all fields are filled, click Save.

Step 3: Activate Prestashop Options #

After saving your credentials, you will be taken to the final step where you can activate the specific AI functions you want to use.

1. Toggle on the features you want the Spoki AI to handle, such as Search Products, Get Product Detail.
2. Click Save.

Congratulations! Your Prestashop store is now fully integrated with your Spoki AI Sales Agent. The connection is active, and the AI can now use the functions you enabled.