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Documentation for Spoki use

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Integrations

35
  • Integrate WhatsApp with Google Sheets
  • Integrating Spoki with Facebook forms.
  • Integrating Spoki with Brevo (formerly sendinblue)
  • Integrating WhatsApp with Zapier
  • Integrating WhatsApp with Hubspot
  • Integrating WhatsApp with Qapla’
  • Integrating WhatsApp with ActiveCampaign
  • Klaviyo and Spoki Integration.
  • Integrating WhatsApp with IFTTT
  • Integrate WhatsApp with Zoho
  • Integrate WhatsApp to WPNotif
  • Integrate WhatsApp with Semplisio
  • Integrating Spoki with Webhooks
  • Integrate Spoki with any management system via API
  • Integrating Calendly with Spoki
  • How to send a Webhook out of Spoki vs. a management system
  • Integrating WhatsApp with Paypal
  • Zadarma
  • Spoki WhatsApp Chat Chrome Extension
  • Integrate Prestashop to WhatsApp
  • WhatsApp and WooCommerce Integration
  • Integrate WhatsApp with Google Calendar
  • Embed Spoki on your Software
  • Spoki Integration with Connectif: Automating WhatsApp Messages
  • Integrate WhatsApp with Shopify
  • Insert Chat Button on Shopify
  • Get Started with Spoki MCP
  • Sync Klaviyo Lists and Segments with Spoki
  • Gorgias
  • Make
  • Shopify App
  • Ringover
  • Magnews Flow
  • Salesforce Flow

Platform

16
  • Lists
  • Dynamic fields
  • Import CSV from Lists
  • Apply for OBA (Official Business Account) WhatsApp
  • Ticket
  • How to verify the authenticity of Spoki emails
  • Deals – User Guide
  • Contact
  • Dashboard
  • Chat
  • Campaigns
  • Template messages
  • Chat buttons
  • Tags
  • Integrations
  • Automations

How to

87
  • “Transform Contact Field” step: when and how to use it
  • How to create a simple automation from the Campaigns section
  • Spoki on your Smartphone – Web App and Notifications
  • “Delay” Step: When and How to Use It
  • Quick Action “If/Else”
  • How to Filter Chats by One or More Tags/Agents/Lists/Tickets
  • Marketing Consent on Spoki: Operational Guide
  • Guide to the Branching Option in Automations
  • Introduction to Using the OTP Code
  • Guida allo step “Attendi risposta”
  • How to Upload a Contact List on Spoki: A Step-by-Step Guide
  • Crafting AI Prompts
  • How to send the content of a message to an external webhook
  • Multiple steps in automation
  • HOW TO TRACK CLICKS ON TEMPLATE MESSAGE LINKS: UTM
  • How to write documents for AI
  • Template suggested by Artificial Intelligence (AI)
  • How to create a marketing funnel on Shopify
  • Integrating Spoki with Meta Listings
  • How to build your own AI Agent
  • Restore all blocked contacts
  • Translate messages and replies if the contact has a different language
  • Transcription and translation of audio in chat
  • Permanently delete a contact on Spoki
  • How to export all messages from a chat as CSV
  • How to change media in the Template before sending it in chat
  • How to create a list for contacts in a specific automation step
  • New features of Active Campaign
  • How to populate a dynamic field
  • How to activate catalog display on WhatsApp
  • How to add Tag in automation before inserting it
  • How to generate a list from Campaign Statistics
  • How to segment clients within Automations.
  • How not to let your recharge expire
  • How to automatically manage who replies/does not reply to a message
  • How to terminate automation manually for specific contacts
  • How to terminate automation manually for specific contacts
  • HOW TO CREATE A LIST FOR CONTACTS IN A SPECIFIC AUTOMATION STEP
  • HOW TO GENERATE A LIST FROM CAMPAIGN STATISTICS
  • HOW TO ADD TAG IN AUTOMATION BEFORE INSERTING IT
  • New features of Active Campaign
  • How to change media in Template before sending it to chat
  • How to export all chat messages as CSV
  • Audio transcription and translation in chat
  • Delete contact permanently on Spoki
  • Train artificial intelligence (AI) on Spoki
  • Integrating Spoki with Meta Listings
  • How to set up a CTA with dynamic field
  • How to send the content of a message to an external webhook
  • How to automatically manage who replies/doesn’t reply to a message
  • Free messages with buttons
  • How to get a single contact out of all automations
  • Spoki – first steps
  • How to transfer contacts from your Whatsapp app to Spoki
  • How to handle cases when I have to send a chat reply to a customer after 24 hours?
  • How to withdraw from Spoki service
  • HOW TO LINK SPOKI TO FACEBOOK INTERACTION CAMPAIGNS
  • How to manage booking Calendly + Active Campaign + Spoki
  • How to consult automation reporting
  • How to send multi-language messages
  • How can I identify which user has replied in chat to a message?
  • How to populate a dynamic field via CSV upload and submit a campaign
  • How to enable automation for birthday greeting message
  • How to automatically handle those who do not respond
  • How to activate the Woocommerce plugin associated with Spoki Pro
  • How to enable automation for non-working hours
  • How to link Spoki to Facebook campaigns
  • How to activate an automatic message to run on holidays
  • How to link a Chat Button on the website to an automated response
  • How to insert WhatsApp chat button on WordPress site
  • How to update Spoki’s WhatsApp profile
  • Recommended proportions for images in Whatsapp messages
  • How to create template button response automation
  • How to start an automation with API
  • How to enable notifications on Spoki
  • How to lock/unlock contacts automatically
  • How to create new users and assign different roles
  • How to integrate Spoki for your customers into your software
  • How to recover abandoned shopping carts on Woocommerce
  • How to Automatically Send a Reminder Message Using Spoki
  • How to duplicate automations/ templates
  • Managing Free Messages in the Automation Flow
  • How to attribute or remove tags to contacts in a list
  • How to delete multiple contacts
  • Migration from old Twilio provider
  • View only unread chats
  • How to Use the Return Webhook from Spoki to Zapier

Strategies

13
  • Tips for mass mailings over 10,000 contacts
  • WhatsApp Strategies for Christmas: The Complete Guide to Maximizing Sales and Customer Satisfaction
  • WhatsApp That Sells – Mini Strategic Guide by Sector
  • WhatsApp for E-commerce: How to Turn Conversations into Sales with Spoki
  • Why Spoki AI is Essential in Every Communication and Sales Strategy
  • Reach All Your Contacts Without Exceptions: SMS Integrated into Spoki Automations
  • Practical Guide to Creating, Optimizing, and Approving WhatsApp Templates with Spoki and ChatGPT
  • Practical Guide to Creating, Optimizing, and Approving WhatsApp Templates with Spoki and ChatGPT
  • The 6 Most Effective Automations to Use with Spoki
  • Tips for mass mailings over 10,000 contacts

WhatsApp rules

8
  • “Daily” contact limits
  • Authorization for use
  • Quality of messages sent
  • Types of messages
  • What to do if your account is in low quality
  • What to do if you have been banned from WhatsApp
  • Conversations: Costs and Usage
  • Rules to avoid ban from WhatsApp

Onboarding

6
  • 2a. Accepting notification from Tyntec
  • Attivazione Spoki – Autorizzazione da Meta BM (numero WhatsApp Business)
  • 2. Verify Meta Business Manager
  • Before activating Spoki: What you need to know about your existing WhatsApp number
  • Plans and prices | Spoki
  • 3. Spoki Training Course

Release Notes

4
  • Carousel Template
  • Report Tickets
  • Commerce Triggers
  • Automation step “Start automation”
  • Home
  • Docs
  • Integrations
  • Spoki WhatsApp Chat Chrome Extension
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Spoki WhatsApp Chat Chrome Extension

The Spoki – WhatsApp, voice & more Chrome extension lets you send messages, voice notes and more to your contacts directly from any web page. It automatically detects phone numbers and emails on the pages you visit and opens a Spoki chat with a single click: no more copy/paste between tabs.

Sign in once with your Spoki account using secure OAuth: no API Key, no Private Key, no manual configuration.

Getting started #

To set up the extension, follow these steps:

  1. Install the extension
  2. Pin the icon to the toolbar
  3. Connect with Spoki
  4. Choose your workspace
  5. Visit a page with phone numbers or emails
  6. Enable Spoki on the site
  7. Start chatting

1. Install the extension #

  • Open the Spoki – WhatsApp, voice & more page on the Chrome Web Store.
  • Click Add to Chrome.
  • Confirm by clicking Add extension.

2. Pin the icon to the toolbar #

  • Click the extensions icon (puzzle piece) at the top right of Chrome.
  • Find Spoki – WhatsApp, voice & more and click the pin icon next to it.
  • The Spoki icon will stay visible in the toolbar at all times.

3. Connect with Spoki #

  • Click the Spoki icon in the toolbar to open the popup.
  • Press Connect with Spoki.
  • A new tab opens with the secure OAuth sign-in page.
  • Enter your Spoki account credentials and authorize the extension.

Note: in v2 you no longer need an API Key or a Private Key. Authentication is handled entirely via OAuth, securely and without manual configuration.

4. Choose your workspace #

  • If you belong to a single Spoki account, the extension selects it automatically.
  • If you belong to more than one account, pick the one you want to use from the list.
  • You can switch accounts at any time from the extension popup using the Switch account button.

5. Visit a page with phone numbers or emails #

Open any web page (CRM, contact list, email signature, etc.) that shows phone numbers or email addresses. Spoki only acts on the websites you visit — it never scans your browsing history.

6. Enable Spoki on the site #

  • When the page loads, a small toggle appears briefly at the bottom right.
  • Switch it on to activate Spoki for that domain.
  • Your choice is remembered per-site, so you won’t have to enable it again.

Limit Spoki to specific domains (optional) #

From the extension settings you can limit Spoki to specific domains or paths by entering URLs separated by commas. Leave the field empty to enable Spoki on every site (except spoki.app and app.spoki.com, which are skipped automatically).

Pattern formatting rules:

  • Start with http, https or *.
  • Contain the domain with or without wildcards: example.com, *.example.com or *.
  • End with a specific path or *: /path or /*.
  • The host must end with a delimiter: /.

Valid examples:

  • https://example.com/
  • https://www.example.com/
  • http://example.com/
  • *://example.com/
  • https://*.example.com/
  • https://example.com/path
  • https://example.com/*
  • *://example.com/*
  • *://*.example.com/*
  • *://*/*

Invalid examples:

  • http://example.com
  • https://www.example.*/
  • http*://example.com/
  • example.com

7. Start chatting #

  • A green WhatsApp icon appears next to every detected phone number or email on the page.
  • Click the icon to open a Spoki chat in a side panel, right inside the page.
  • If the contact doesn’t exist yet in your Spoki account, you can create it on the fly and start the conversation.

Note: version 1.x.x of the extension has been deprecated. If you still have it installed, please uninstall it and download v2 from the Chrome Web Store link above.

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Updated on May 22, 2026
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Table of Contents
  • Getting started
    • 1. Install the extension
    • 2. Pin the icon to the toolbar
    • 3. Connect with Spoki
    • 4. Choose your workspace
    • 5. Visit a page with phone numbers or emails
    • 6. Enable Spoki on the site
      • Limit Spoki to specific domains (optional)
    • 7. Start chatting
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